TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
clhale from
Easy to use
Asked all the right questions and easy to navigate
Date published: 2022-04-08
Rated 4 out of 5 by
jm328 from
awesome
it was fine, easy, mostly straight forward, reviewable
Date published: 2022-04-08
Rated 5 out of 5 by
Big Game Tom from
Great way to file both State and Federal taxes
No hiccups, just a great service. I’ve used this 3 times now.
Date published: 2022-04-08
Rated 5 out of 5 by
ShinyG from
TurboTax is the way to go!
I've used TurboTax for years. It's always been easy to use. Step-by-step, easy to read forms and full of help and tooltips every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by
Hannah2290 from
Turbtax is the best!
Great! 10/10 loved it super easy took 30 minutes very explanatorily
Date published: 2022-04-08
Rated 4 out of 5 by
SNOWMAN23 from
Once I got it loaded it worked great
The compatibility with my MAC WAS AN ISSUE. ONCE I WAS ABLE TO LOAD IT, IT WORKED FINE.
Date published: 2022-04-08
Rated 2 out of 5 by
Cam188grvdfs from
Turbo tax charges you unreasonable fees
Don't get me wrong, I appreciate turbo tax because of the user friendly set up. But I was told turbo tax would take $54 from my return, but instead took $191 without warning. I'm frustrated.
Date published: 2022-04-08
Rated 3 out of 5 by
GJBW from
Some Good, Some Not-So-Good
In general, pretty good with a couple of caveats... 1. Filling in the W2 information is PAINFUL! Leaving one box & clicking in the next box causes the app to lock up and spin for 60 to 90 seconds before letting you type in the next box. 2. During the review, you get strange errors. The errors have nothing to do with anything I put in and nothing that I saw during the process of completing the forms (via the "walk me through" interview). This happened in both the Federal and the DC returns. The rest of the process worked fine.
Date published: 2022-04-08
Rated 2 out of 5 by
DC Owes from
There's got to be something better...
Constant/repeated upselling for more expensive products. TurboTax askes you if you want to start where you left off, but then takes you to the beginning anyway. Once you've created a tax form (in the background) it's very difficult to delete it if it isn't correct/necessary. Intuit is constantly asking for opt-ins so they can sell ALL of your financial info to who knows who. TurboTax askes for your drivers license info and doesn't explain why they're asking for it. (It's another data grab, I suspect.) Outrageous 2.49% fee for paying taxes due with a credit card.
Date published: 2022-04-08
Rated 4 out of 5 by
UsingTurboTax from
Review 2022
So far so good but have not seen results yet. Standby.
All TurboTax® Offerings Reviews - Page 8082
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
clhale from
Easy to use
Asked all the right questions and easy to navigate
Date published: 2022-04-08
Rated 4 out of 5 by
jm328 from
awesome
it was fine, easy, mostly straight forward, reviewable
Date published: 2022-04-08
Rated 5 out of 5 by
Big Game Tom from
Great way to file both State and Federal taxes
No hiccups, just a great service. I’ve used this 3 times now.
Date published: 2022-04-08
Rated 5 out of 5 by
ShinyG from
TurboTax is the way to go!
I've used TurboTax for years. It's always been easy to use. Step-by-step, easy to read forms and full of help and tooltips every step of the way.
Date published: 2022-04-08
Rated 5 out of 5 by
Hannah2290 from
Turbtax is the best!
Great! 10/10 loved it super easy took 30 minutes very explanatorily
Date published: 2022-04-08
Rated 4 out of 5 by
SNOWMAN23 from
Once I got it loaded it worked great
The compatibility with my MAC WAS AN ISSUE. ONCE I WAS ABLE TO LOAD IT, IT WORKED FINE.
Date published: 2022-04-08
Rated 2 out of 5 by
Cam188grvdfs from
Turbo tax charges you unreasonable fees
Don't get me wrong, I appreciate turbo tax because of the user friendly set up. But I was told turbo tax would take $54 from my return, but instead took $191 without warning. I'm frustrated.
Date published: 2022-04-08
Rated 3 out of 5 by
GJBW from
Some Good, Some Not-So-Good
In general, pretty good with a couple of caveats... 1. Filling in the W2 information is PAINFUL! Leaving one box & clicking in the next box causes the app to lock up and spin for 60 to 90 seconds before letting you type in the next box. 2. During the review, you get strange errors. The errors have nothing to do with anything I put in and nothing that I saw during the process of completing the forms (via the "walk me through" interview). This happened in both the Federal and the DC returns. The rest of the process worked fine.
Date published: 2022-04-08
Rated 2 out of 5 by
DC Owes from
There's got to be something better...
Constant/repeated upselling for more expensive products. TurboTax askes you if you want to start where you left off, but then takes you to the beginning anyway. Once you've created a tax form (in the background) it's very difficult to delete it if it isn't correct/necessary. Intuit is constantly asking for opt-ins so they can sell ALL of your financial info to who knows who. TurboTax askes for your drivers license info and doesn't explain why they're asking for it. (It's another data grab, I suspect.) Outrageous 2.49% fee for paying taxes due with a credit card.
Date published: 2022-04-08
Rated 4 out of 5 by
UsingTurboTax from
Review 2022
So far so good but have not seen results yet. Standby.
All TurboTax® Offerings Reviews - Page 8082
Date published: 2022-04-08