TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from I use this because I have to Got caught in an endless loop while working through my 1099 forms, the charges at the end suddenly have a $39 convenience fee, and there's no obvious way to go back and change the method to drop the convenience fee. I don't love turbotax. I use it because it's cheaper and more convenient than going to someone in person.
Date published: 2023-03-02
Rated 4 out of 5 by from Easy for easy taxes better this year since they dont wait until the end to tell you you have to pay cause yo added an unemployment form
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO TAX ROCKS!!!!! Easy to use and instructions are clear.....Recomended to my family and now we all use it
Date published: 2023-03-02
Rated 1 out of 5 by from Turbo Tax is frustrating Turbo Tax is frustrating and is constantly nagging you while you are filing taxes to pay more money to upgrade to their different services. Do not recommend
Date published: 2023-03-02
Rated 5 out of 5 by from Highly Recommend Turbo Tax! Sonya was very helpful and always quick to respond! She made filing my taxes stress free!
Date published: 2023-03-02
Rated 1 out of 5 by from 5 stars right up until Payment Product works well but payment process is extremely opaque, bordering on fraudulent as I was not able to enter in code of pre-purchased software and I was also charged for Live when I did not use it. will be pursuing a refund for Live and pre-purchased software immediately. I have used TurboTax for 5 years and I also use other Intuit products and if I do not get this resolved, I will be switching all of them.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome! Experience was wonderful, we used an expert and she was wonderful and helpful!
Date published: 2023-03-02
Rated 5 out of 5 by from Good smooth work Very happy with the review and help by the Live tax consultant
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is great!! Recommend to all!! Very easy to use. Walked me through it step by step!!
Date published: 2023-03-02
Rated 5 out of 5 by from They are real good It was nice and fast I did it with no time at all good job
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I use this because I have to Got caught in an endless loop while working through my 1099 forms, the charges at the end suddenly have a $39 convenience fee, and there's no obvious way to go back and change the method to drop the convenience fee. I don't love turbotax. I use it because it's cheaper and more convenient than going to someone in person.
Date published: 2023-03-02
Rated 4 out of 5 by from Easy for easy taxes better this year since they dont wait until the end to tell you you have to pay cause yo added an unemployment form
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO TAX ROCKS!!!!! Easy to use and instructions are clear.....Recomended to my family and now we all use it
Date published: 2023-03-02
Rated 1 out of 5 by from Turbo Tax is frustrating Turbo Tax is frustrating and is constantly nagging you while you are filing taxes to pay more money to upgrade to their different services. Do not recommend
Date published: 2023-03-02
Rated 5 out of 5 by from Highly Recommend Turbo Tax! Sonya was very helpful and always quick to respond! She made filing my taxes stress free!
Date published: 2023-03-02
Rated 1 out of 5 by from 5 stars right up until Payment Product works well but payment process is extremely opaque, bordering on fraudulent as I was not able to enter in code of pre-purchased software and I was also charged for Live when I did not use it. will be pursuing a refund for Live and pre-purchased software immediately. I have used TurboTax for 5 years and I also use other Intuit products and if I do not get this resolved, I will be switching all of them.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome! Experience was wonderful, we used an expert and she was wonderful and helpful!
Date published: 2023-03-02
Rated 5 out of 5 by from Good smooth work Very happy with the review and help by the Live tax consultant
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is great!! Recommend to all!! Very easy to use. Walked me through it step by step!!
Date published: 2023-03-02
Rated 5 out of 5 by from They are real good It was nice and fast I did it with no time at all good job
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8078