TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
Boo5676586767 from
I use this because I have to
Got caught in an endless loop while working through my 1099 forms, the charges at the end suddenly have a $39 convenience fee, and there's no obvious way to go back and change the method to drop the convenience fee. I don't love turbotax. I use it because it's cheaper and more convenient than going to someone in person.
Date published: 2023-03-02
Rated 4 out of 5 by
Atown38 from
Easy for easy taxes
better this year since they dont wait until the end to tell you you have to pay cause yo added an unemployment form
Date published: 2023-03-02
Rated 5 out of 5 by
Jesseoso from
TURBO TAX ROCKS!!!!!
Easy to use and instructions are clear.....Recomended to my family and now we all use it
Date published: 2023-03-02
Rated 1 out of 5 by
AbbieB0118 from
Turbo Tax is frustrating
Turbo Tax is frustrating and is constantly nagging you while you are filing taxes to pay more money to upgrade to their different services. Do not recommend
Date published: 2023-03-02
Rated 5 out of 5 by
Lexi10102012 from
Highly Recommend Turbo Tax!
Sonya was very helpful and always quick to respond! She made filing my taxes stress free!
Date published: 2023-03-02
Rated 1 out of 5 by
PF2023 from
5 stars right up until Payment
Product works well but payment process is extremely opaque, bordering on fraudulent as I was not able to enter in code of pre-purchased software and I was also charged for Live when I did not use it. will be pursuing a refund for Live and pre-purchased software immediately. I have used TurboTax for 5 years and I also use other Intuit products and if I do not get this resolved, I will be switching all of them.
Date published: 2023-03-02
Rated 5 out of 5 by
Mgrafixs from
Awesome!
Experience was wonderful, we used an expert and she was wonderful and helpful!
Date published: 2023-03-02
Rated 5 out of 5 by
KTRa81 from
Good smooth work
Very happy with the review and help by the Live tax consultant
Date published: 2023-03-02
Rated 5 out of 5 by
Mary Sissy from
Turbo tax is great!! Recommend to all!!
Very easy to use. Walked me through it step by step!!
Date published: 2023-03-02
Rated 5 out of 5 by
Jaygarrett from
They are real good
It was nice and fast I did it with no time at all good job
All TurboTax® Offerings Reviews - Page 8078
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Boo5676586767 from
I use this because I have to
Got caught in an endless loop while working through my 1099 forms, the charges at the end suddenly have a $39 convenience fee, and there's no obvious way to go back and change the method to drop the convenience fee. I don't love turbotax. I use it because it's cheaper and more convenient than going to someone in person.
Date published: 2023-03-02
Rated 4 out of 5 by
Atown38 from
Easy for easy taxes
better this year since they dont wait until the end to tell you you have to pay cause yo added an unemployment form
Date published: 2023-03-02
Rated 5 out of 5 by
Jesseoso from
TURBO TAX ROCKS!!!!!
Easy to use and instructions are clear.....Recomended to my family and now we all use it
Date published: 2023-03-02
Rated 1 out of 5 by
AbbieB0118 from
Turbo Tax is frustrating
Turbo Tax is frustrating and is constantly nagging you while you are filing taxes to pay more money to upgrade to their different services. Do not recommend
Date published: 2023-03-02
Rated 5 out of 5 by
Lexi10102012 from
Highly Recommend Turbo Tax!
Sonya was very helpful and always quick to respond! She made filing my taxes stress free!
Date published: 2023-03-02
Rated 1 out of 5 by
PF2023 from
5 stars right up until Payment
Product works well but payment process is extremely opaque, bordering on fraudulent as I was not able to enter in code of pre-purchased software and I was also charged for Live when I did not use it. will be pursuing a refund for Live and pre-purchased software immediately. I have used TurboTax for 5 years and I also use other Intuit products and if I do not get this resolved, I will be switching all of them.
Date published: 2023-03-02
Rated 5 out of 5 by
Mgrafixs from
Awesome!
Experience was wonderful, we used an expert and she was wonderful and helpful!
Date published: 2023-03-02
Rated 5 out of 5 by
KTRa81 from
Good smooth work
Very happy with the review and help by the Live tax consultant
Date published: 2023-03-02
Rated 5 out of 5 by
Mary Sissy from
Turbo tax is great!! Recommend to all!!
Very easy to use. Walked me through it step by step!!
Date published: 2023-03-02
Rated 5 out of 5 by
Jaygarrett from
They are real good
It was nice and fast I did it with no time at all good job
All TurboTax® Offerings Reviews - Page 8078
Date published: 2023-03-02