TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very was to maneuver through! The process wasn't too slow, and was fairly easy to understand.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax did it again They walked me through the entire process. My wife has her own business so there were moving pieces and they were there every step of the way
Date published: 2021-03-05
Rated 5 out of 5 by from Amazing Turbo Tax I was quick and easy for me to do my own taxes for the first time
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! Easy and quick! Walked you through step by step how to fill everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Used TT since early '90's (late '80's?)-B4 Intuit! I have used TT successfully for many years - 1st for my private returns, then later for my law office, as well. Possibly since the late '80's - when we HAD to print and file the paper Return! I have always appreciated the "help" buttons, and in the past have used the "Chat" functions to get some answers to difficult questions. Thank You Turbo Tax! B4 TT, I did my own taxes by hand. I'm married with one daughter, and own my home. I am a Sole Proprietor of my Law Office, with a B.A. (with High Honors), 2 teaching credentials and a Juris Doctor degree. I have had no changes this past year (except: adopted a family of feral cats?) BUT - I'm retiring in June, 2021 - AND MOVING to Idaho! Yay! (Our home is being built as I write this!).
Date published: 2021-03-05
Rated 5 out of 5 by from Exceptional It's awesome it walks you through EVERYTHING it's absolutely almost impossible to make a mistake. Turbo Tax has live agents on call ready to help you if needed. This is my go to service for my taxes for the last 6 years and I love it!!!!!!
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT JOB everything was great. very helpful, i would file again
Date published: 2021-03-05
Rated 2 out of 5 by from The ease and security over shadowed by frustration The ease and security of Turbo Tax is overshadowed by the frustrating loops you have to run through when starting the next years returns. I have been using Turbo Tax now for 6 years, and every single year it is the same thing of "We have no records of you filing last year." always followed by an add to buy there product even though I just bought the deluxe cd. What use is an app if it does not link up with your account and primarily just tries to make you buy even more product from them? I'm just done with this product. And forget talking to an actual human, that will cost you extra as well.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier There was no information on whether or not to remove the CD after installing Turbo Tax. The process for filing the Massachusetts State tax was not simple.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is a life saving tool. So easy to go through the flow, so trustworthy, amazing!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very was to maneuver through! The process wasn't too slow, and was fairly easy to understand.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax did it again They walked me through the entire process. My wife has her own business so there were moving pieces and they were there every step of the way
Date published: 2021-03-05
Rated 5 out of 5 by from Amazing Turbo Tax I was quick and easy for me to do my own taxes for the first time
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! Easy and quick! Walked you through step by step how to fill everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Used TT since early '90's (late '80's?)-B4 Intuit! I have used TT successfully for many years - 1st for my private returns, then later for my law office, as well. Possibly since the late '80's - when we HAD to print and file the paper Return! I have always appreciated the "help" buttons, and in the past have used the "Chat" functions to get some answers to difficult questions. Thank You Turbo Tax! B4 TT, I did my own taxes by hand. I'm married with one daughter, and own my home. I am a Sole Proprietor of my Law Office, with a B.A. (with High Honors), 2 teaching credentials and a Juris Doctor degree. I have had no changes this past year (except: adopted a family of feral cats?) BUT - I'm retiring in June, 2021 - AND MOVING to Idaho! Yay! (Our home is being built as I write this!).
Date published: 2021-03-05
Rated 5 out of 5 by from Exceptional It's awesome it walks you through EVERYTHING it's absolutely almost impossible to make a mistake. Turbo Tax has live agents on call ready to help you if needed. This is my go to service for my taxes for the last 6 years and I love it!!!!!!
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT JOB everything was great. very helpful, i would file again
Date published: 2021-03-05
Rated 2 out of 5 by from The ease and security over shadowed by frustration The ease and security of Turbo Tax is overshadowed by the frustrating loops you have to run through when starting the next years returns. I have been using Turbo Tax now for 6 years, and every single year it is the same thing of "We have no records of you filing last year." always followed by an add to buy there product even though I just bought the deluxe cd. What use is an app if it does not link up with your account and primarily just tries to make you buy even more product from them? I'm just done with this product. And forget talking to an actual human, that will cost you extra as well.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier There was no information on whether or not to remove the CD after installing Turbo Tax. The process for filing the Massachusetts State tax was not simple.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is a life saving tool. So easy to go through the flow, so trustworthy, amazing!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8072