TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Was a little confusing I tried to get help starting my state taxes over and could not get it. I finally figured it out on my own. The fix it section is terrible because it does not highlight where to go we had to type in the box at top of screen. This caused what I owed to state to increase over 1000 dollars and I had no idea why and no idea how to fix it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo. Tax is Awesome I love Turbo Tax. It is so easy to use. The Downlad. W-4 was so simple and easy
Date published: 2022-04-18
Rated 3 out of 5 by from Sick of the after the fact charges! I'm so fed up with the after purchase charges for state - I get too far into the return to take another option. I'm reminded to do something different next year. Very frustrated.
Date published: 2022-04-18
Rated 5 out of 5 by from Good Vibes I went to google to find answers sometimes for 2 things but most of the time it was available in the form or help dialog boxes
Date published: 2022-04-18
Rated 5 out of 5 by from awesome servic3 it was quite easy. plan to use it again if everything goes well
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Great system. Easy to use and takes a lot of the stress and guesswork out of doing taxes!
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is Fair When it came time to electronically file, I had to print off the form to sign, scan it and then file. On most, you can electronically file. Come on, bring this software into the 21st century at least.
Date published: 2022-04-18
Rated 5 out of 5 by from Great I have used Turbo Tax for several years and have always been satisfied with the product.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed with changes and glitches this year I've been a TurboTax online user for many years. Normally I love the easy import of forms from financial institutions, etc., but this year was problem-filled. Several of these failed, requiring me to delete empty inputs and enter the forms manually. I had a 1099-R that would not allow me to edit it: the system insisted on trying to find the issuer even though that item is not available online. I was forced to delete previous years' info in order to be able to manually create and fill a form. My Schedule E was populated with duplicate entries I caught in the final review before filing: again, I had to fix this manually. There were way too many glitches for what should be a mature product, and it's fortunate that I was able to troubleshoot the problems, and that I am very careful and manually review my returns before filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy!! I always enjoy using Turbo Tax. It's like having your own personal accountant with you every step of the way!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 808
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Was a little confusing I tried to get help starting my state taxes over and could not get it. I finally figured it out on my own. The fix it section is terrible because it does not highlight where to go we had to type in the box at top of screen. This caused what I owed to state to increase over 1000 dollars and I had no idea why and no idea how to fix it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo. Tax is Awesome I love Turbo Tax. It is so easy to use. The Downlad. W-4 was so simple and easy
Date published: 2022-04-18
Rated 3 out of 5 by from Sick of the after the fact charges! I'm so fed up with the after purchase charges for state - I get too far into the return to take another option. I'm reminded to do something different next year. Very frustrated.
Date published: 2022-04-18
Rated 5 out of 5 by from Good Vibes I went to google to find answers sometimes for 2 things but most of the time it was available in the form or help dialog boxes
Date published: 2022-04-18
Rated 5 out of 5 by from awesome servic3 it was quite easy. plan to use it again if everything goes well
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Great system. Easy to use and takes a lot of the stress and guesswork out of doing taxes!
Date published: 2022-04-18
Rated 2 out of 5 by from TurboTax is Fair When it came time to electronically file, I had to print off the form to sign, scan it and then file. On most, you can electronically file. Come on, bring this software into the 21st century at least.
Date published: 2022-04-18
Rated 5 out of 5 by from Great I have used Turbo Tax for several years and have always been satisfied with the product.
Date published: 2022-04-18
Rated 2 out of 5 by from Disappointed with changes and glitches this year I've been a TurboTax online user for many years. Normally I love the easy import of forms from financial institutions, etc., but this year was problem-filled. Several of these failed, requiring me to delete empty inputs and enter the forms manually. I had a 1099-R that would not allow me to edit it: the system insisted on trying to find the issuer even though that item is not available online. I was forced to delete previous years' info in order to be able to manually create and fill a form. My Schedule E was populated with duplicate entries I caught in the final review before filing: again, I had to fix this manually. There were way too many glitches for what should be a mature product, and it's fortunate that I was able to troubleshoot the problems, and that I am very careful and manually review my returns before filing.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy!! I always enjoy using Turbo Tax. It's like having your own personal accountant with you every step of the way!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 808