TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbotax quality reliability decreased. Several glitches which was hard to go through. Useless chat bot which on simple question how to properly report employer stock options? was not able to provide anything meaningful.
Date published: 2022-02-23
Rated 5 out of 5 by from the customer service was top notch There was either a miscommunication or misunderstanding initially, however the turbotax associates did everything in their power to honor the original agreement. They went above and beyond to ensure my needs were met while providing a service that would leave me satisfied. They were absolutely courteous, professional, and helpful every step of the way. I would have rated 3/5 stars if it were handled any differently or did not for the quick communication to clear up the misunderstanding.
Date published: 2022-02-23
Rated 5 out of 5 by from THIS GIRL IS ON FIRE! I shyed away from Turbo Tax the past few years because of pricing and filing issues. But this year I am back. Thank you Turbo Tax for getting me a great refund
Date published: 2022-02-23
Rated 5 out of 5 by from Great and easy to use Had a great experience . Will continue to use to file.
Date published: 2022-02-23
Rated 5 out of 5 by from Thanks Again, Turbo Tax! Thank you for helping me with my taxes and letting me feel independent!
Date published: 2022-02-23
Rated 5 out of 5 by from Great As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by from A few minor issues There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by from Kind and professional service I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome!! They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8070
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax quality reliability decreased. Several glitches which was hard to go through. Useless chat bot which on simple question how to properly report employer stock options? was not able to provide anything meaningful.
Date published: 2022-02-23
Rated 5 out of 5 by from the customer service was top notch There was either a miscommunication or misunderstanding initially, however the turbotax associates did everything in their power to honor the original agreement. They went above and beyond to ensure my needs were met while providing a service that would leave me satisfied. They were absolutely courteous, professional, and helpful every step of the way. I would have rated 3/5 stars if it were handled any differently or did not for the quick communication to clear up the misunderstanding.
Date published: 2022-02-23
Rated 5 out of 5 by from THIS GIRL IS ON FIRE! I shyed away from Turbo Tax the past few years because of pricing and filing issues. But this year I am back. Thank you Turbo Tax for getting me a great refund
Date published: 2022-02-23
Rated 5 out of 5 by from Great and easy to use Had a great experience . Will continue to use to file.
Date published: 2022-02-23
Rated 5 out of 5 by from Thanks Again, Turbo Tax! Thank you for helping me with my taxes and letting me feel independent!
Date published: 2022-02-23
Rated 5 out of 5 by from Great As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by from A few minor issues There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by from Kind and professional service I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome!! They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8070