TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is my trusted go to for tax prep I have depended on Turbo Tax to file my taxes and my family's for many years and have never been disappointed. I tried another vendor several years ago and was not as pleased with their product for it's question and explanation presentation.
Date published: 2022-04-18
Rated 5 out of 5 by from great job went well for not doing this in 10 years. i will continue to use turbo tax.
Date published: 2022-04-18
Rated 3 out of 5 by from Fine but Spendy TurboTax is easy to use, but is spendy. Not sure if it is worth the cost at this point, especially when my refund was so low this year compared to years before with not much of a change in income.
Date published: 2022-04-18
Rated 5 out of 5 by from Very helpful and thorough on both filings. Many questions asked and answered to assure accuracy.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy It was easy. That’s all I want to say. Have a nice day
Date published: 2022-04-18
Rated 5 out of 5 by from Definitely the way to go! Quick and easy to use! Waste no time! Elks you through the process step by step. Help is always available if needed.
Date published: 2022-04-18
Rated 2 out of 5 by from Process flow problems Two process flow problems: First, there was a section asking if I'd invested in crypto, but there was no follow-up to the question (regardless of my answer). Second, there was no clear notification prior to submitting payment that there would be a 2.49% surcharge for using a credit card to pay the IRS. If you will charge additional money beyond what is being displayed as "tax due", that additional charge should be clearly displayed BEFORE I choose to send you $50 for using your product.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and efficient 2nd tear using it and turbo tax was easy and efficient
Date published: 2022-04-18
Rated 2 out of 5 by from I think this year Turbo Tax was very misleading I normally get a disc I buy in store. This year I did online and paid much more than I would normally and I am not sure exactly why. I feel you can be much more straightforward. I doubt if I will be a return customer . Just be straightforward to begin with. Also each year Put in information regarding tribal per capita. And you still get stuck on it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used walk in service for the last 14 years! This is much easier and quicker! Just try it and you will see!!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8070
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is my trusted go to for tax prep I have depended on Turbo Tax to file my taxes and my family's for many years and have never been disappointed. I tried another vendor several years ago and was not as pleased with their product for it's question and explanation presentation.
Date published: 2022-04-18
Rated 5 out of 5 by from great job went well for not doing this in 10 years. i will continue to use turbo tax.
Date published: 2022-04-18
Rated 3 out of 5 by from Fine but Spendy TurboTax is easy to use, but is spendy. Not sure if it is worth the cost at this point, especially when my refund was so low this year compared to years before with not much of a change in income.
Date published: 2022-04-18
Rated 5 out of 5 by from Very helpful and thorough on both filings. Many questions asked and answered to assure accuracy.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy It was easy. That’s all I want to say. Have a nice day
Date published: 2022-04-18
Rated 5 out of 5 by from Definitely the way to go! Quick and easy to use! Waste no time! Elks you through the process step by step. Help is always available if needed.
Date published: 2022-04-18
Rated 2 out of 5 by from Process flow problems Two process flow problems: First, there was a section asking if I'd invested in crypto, but there was no follow-up to the question (regardless of my answer). Second, there was no clear notification prior to submitting payment that there would be a 2.49% surcharge for using a credit card to pay the IRS. If you will charge additional money beyond what is being displayed as "tax due", that additional charge should be clearly displayed BEFORE I choose to send you $50 for using your product.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and efficient 2nd tear using it and turbo tax was easy and efficient
Date published: 2022-04-18
Rated 2 out of 5 by from I think this year Turbo Tax was very misleading I normally get a disc I buy in store. This year I did online and paid much more than I would normally and I am not sure exactly why. I feel you can be much more straightforward. I doubt if I will be a return customer . Just be straightforward to begin with. Also each year Put in information regarding tribal per capita. And you still get stuck on it.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is the best! I have used walk in service for the last 14 years! This is much easier and quicker! Just try it and you will see!!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8070