TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from PFL Warning I had COVID in 2020. It was my understanding that my company's insurance covered me, and it did. It was listed on paycheck receipt. It doesn't appear that my company summarized it in my W-2 as such. When entering the W-2, it asked what the Box 14 item was. I incorrected assumed PFL. When it got to filing the state portion, the app automatically entered my entire pay for the year. It gave an option to reduce the amount (which I did). If I would have just entered the automated amount, it would have given me $5k return. Who knows if this could have resulted in an audit. The bottom line is that my employer, TT, the state should have made this clearer. I believe I still ended up paying taxes on the PFL. All-in-all, I'm grateful for having the PFL.. it saved me.
Date published: 2021-03-05
Rated 5 out of 5 by from turbo tax is great! it really helped me out! turbotax really guided me on step by step on how to submit my taxes, I've always had trouble with other websites but this one helped the process go really smoothly.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax makes filing taxes so easy I have used TurboTax for 10 years now and it makes filing my taxes so easy! We don't dread tax season like so many others, and it doesn't cost an arm and a leg to file. Thanks for making filing taxes a breeze!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax has a great, easy process every time. I love it!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax is awesome The system was very easy to use, the customer service agents were so helpful.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is A LIFESAVER! TurboTax made my first time filing taxes easy and understandable!
Date published: 2021-03-05
Rated 5 out of 5 by from Fast and simple This was a fast and simple process that can be done at home.
Date published: 2021-03-05
Rated 5 out of 5 by from Great and very easy to use very easy to use, walks you through everything so you dont miss anything, e file is easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy If you got a W2 form it couldn't be simpler. Just follow the steps.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to work through the app, and helpful to file my taxes
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from PFL Warning I had COVID in 2020. It was my understanding that my company's insurance covered me, and it did. It was listed on paycheck receipt. It doesn't appear that my company summarized it in my W-2 as such. When entering the W-2, it asked what the Box 14 item was. I incorrected assumed PFL. When it got to filing the state portion, the app automatically entered my entire pay for the year. It gave an option to reduce the amount (which I did). If I would have just entered the automated amount, it would have given me $5k return. Who knows if this could have resulted in an audit. The bottom line is that my employer, TT, the state should have made this clearer. I believe I still ended up paying taxes on the PFL. All-in-all, I'm grateful for having the PFL.. it saved me.
Date published: 2021-03-05
Rated 5 out of 5 by from turbo tax is great! it really helped me out! turbotax really guided me on step by step on how to submit my taxes, I've always had trouble with other websites but this one helped the process go really smoothly.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax makes filing taxes so easy I have used TurboTax for 10 years now and it makes filing my taxes so easy! We don't dread tax season like so many others, and it doesn't cost an arm and a leg to file. Thanks for making filing taxes a breeze!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax has a great, easy process every time. I love it!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax is awesome The system was very easy to use, the customer service agents were so helpful.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is A LIFESAVER! TurboTax made my first time filing taxes easy and understandable!
Date published: 2021-03-05
Rated 5 out of 5 by from Fast and simple This was a fast and simple process that can be done at home.
Date published: 2021-03-05
Rated 5 out of 5 by from Great and very easy to use very easy to use, walks you through everything so you dont miss anything, e file is easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy If you got a W2 form it couldn't be simpler. Just follow the steps.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome It was easy to work through the app, and helpful to file my taxes
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8069