TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MLW 7 from
Turbo Tax is a lifesaver!
I filed with confidence because when I had questions, they were answered. I had the option of clicking a button that provided an explanation OR asking a live tax person.
Date published: 2022-04-18
Rated 5 out of 5 by
Arggghhhhh from
Great
Quick & easy, just like your mom; except for forcing me to do a review
Date published: 2022-04-18
Rated 5 out of 5 by
Seamoss from
Amazing!
I was very pleased! Easy, I will definitely use them again!
Date published: 2022-04-18
Rated 5 out of 5 by
Leah567 from
Easy, Effective, and Efficient
I've used TurboTax for about 15 years. I love that I can do on my own schedule and that the software easily walks through all of the possible income, deductions, and tax-credits. The bonus is that the cost is much less than having someone prepare it for me.
Date published: 2022-04-18
Rated 3 out of 5 by
ZD2022 from
Still room for improvement
A trouble occurred when updating new employment credit. It's irrelevant item but somehow trigged out. To the worst, the system always requested the owner ID I didn't have at different occasions or at check points. It wasn't solved till the end and really an embarrassed experience. A good software/application of the type should always provide options (or back option) or solutions when something went wrong or users get into troubles for any reasons. Unfortunately this time it's not the case; you could not move back for a reset or restart of the part.
Date published: 2022-04-18
Rated 3 out of 5 by
Memyselfandeye28 from
Turbo tax premier sucks and did not work
I tried to use the premier option for my crypto and it kept loading a 1098 from coinbase that was not mine
Date published: 2022-04-18
Rated 5 out of 5 by
Bonberrie52 from
TurboTax is awesome
I was scared to even attempt this even though in years past I've done it. Wow it was so simple and so fast.
Date published: 2022-04-18
Rated 5 out of 5 by
ICS AZ from
Great software for beginners as well
The software is excellent. It is very easy to and easy to navigate. I used it to file Form 1065 for the first time.
Date published: 2022-04-18
Rated 1 out of 5 by
JackhBadger from
Needs to support auto import for more platforms
I ended up having to enter a lot of manual entries. I can use a much cheaper platform for that. How does this not support leading edge providers like sofi?
Date published: 2022-04-18
Rated 1 out of 5 by
LAF45 from
BE CAREFUL
I would honestly do this as early as possible and try to do it in person. Pretty confusing and was not satisfied. Only used this because I was in a rush coming out of bootcamp for the military.
All TurboTax® Offerings Reviews - Page 8057
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MLW 7 from
Turbo Tax is a lifesaver!
I filed with confidence because when I had questions, they were answered. I had the option of clicking a button that provided an explanation OR asking a live tax person.
Date published: 2022-04-18
Rated 5 out of 5 by
Arggghhhhh from
Great
Quick & easy, just like your mom; except for forcing me to do a review
Date published: 2022-04-18
Rated 5 out of 5 by
Seamoss from
Amazing!
I was very pleased! Easy, I will definitely use them again!
Date published: 2022-04-18
Rated 5 out of 5 by
Leah567 from
Easy, Effective, and Efficient
I've used TurboTax for about 15 years. I love that I can do on my own schedule and that the software easily walks through all of the possible income, deductions, and tax-credits. The bonus is that the cost is much less than having someone prepare it for me.
Date published: 2022-04-18
Rated 3 out of 5 by
ZD2022 from
Still room for improvement
A trouble occurred when updating new employment credit. It's irrelevant item but somehow trigged out. To the worst, the system always requested the owner ID I didn't have at different occasions or at check points. It wasn't solved till the end and really an embarrassed experience. A good software/application of the type should always provide options (or back option) or solutions when something went wrong or users get into troubles for any reasons. Unfortunately this time it's not the case; you could not move back for a reset or restart of the part.
Date published: 2022-04-18
Rated 3 out of 5 by
Memyselfandeye28 from
Turbo tax premier sucks and did not work
I tried to use the premier option for my crypto and it kept loading a 1098 from coinbase that was not mine
Date published: 2022-04-18
Rated 5 out of 5 by
Bonberrie52 from
TurboTax is awesome
I was scared to even attempt this even though in years past I've done it. Wow it was so simple and so fast.
Date published: 2022-04-18
Rated 5 out of 5 by
ICS AZ from
Great software for beginners as well
The software is excellent. It is very easy to and easy to navigate. I used it to file Form 1065 for the first time.
Date published: 2022-04-18
Rated 1 out of 5 by
JackhBadger from
Needs to support auto import for more platforms
I ended up having to enter a lot of manual entries. I can use a much cheaper platform for that. How does this not support leading edge providers like sofi?
Date published: 2022-04-18
Rated 1 out of 5 by
LAF45 from
BE CAREFUL
I would honestly do this as early as possible and try to do it in person. Pretty confusing and was not satisfied. Only used this because I was in a rush coming out of bootcamp for the military.
All TurboTax® Offerings Reviews - Page 8057
Date published: 2022-04-18