TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Lps19 from
Great!
Saved us a lot of money! Great service. Thanks for a great experience
Date published: 2022-04-04
Rated 3 out of 5 by
McGonnegal from
Its Deductible didn't work for months
We use this product every year. It was frustrating as the It's Deductible import didn't work right for months. Then the question about the letter6475 didn't address how to handle both married spouses getting a form. It was a poorly worded question. We are long time users and this year the software wasn't as intuitive or working as well as it should have.
Date published: 2022-04-04
Rated 1 out of 5 by
REQreally from
Too expensive for no reason
I wont be using this product again you ask for around 150 dollars for answering a few questions that took less than 1 hour and make no mention of price untill you have gone through the entire process. I wont be using this product again.
Date published: 2022-04-04
Rated 5 out of 5 by
McChurro5 from
The best Service
I had a great experience with using Turbotax, It was easy, cheap, and fast.
Date published: 2022-04-04
Rated 5 out of 5 by
Meg68 from
Great product
The product is easy to use and the process was seamless.
Date published: 2022-04-04
Rated 3 out of 5 by
CarolinaS from
Benefits and detriments
I was impressed with the ability to download financial and k1 forms and have them upload correctly, for the most part. I was unimpressed with customer service and she realized she was over her head and hung up on me. I was unimpressed with the amount of time this took, rather than the complexity. Fairly easy but so many unnecessary repeats and requests for more money. But it was my first time, so hopefully it will go faster in the future.
Date published: 2022-04-04
Rated 3 out of 5 by
Mike 48 from
Too pricey for basic filing
It's getting too pricy for a basic filing. The continued up sale gets annoying as well.
Date published: 2022-04-04
Rated 5 out of 5 by
Pam400 from
Directions are simple to follow
Been using this product for several years. Never disappointed
Date published: 2022-04-04
Rated 5 out of 5 by
Nuklear from
I love turbo too.
So easy to use. It’s so berry berry berry berry easy to use
Date published: 2022-04-04
Rated 5 out of 5 by
love beijing from
the turbotax is great
it is easy to learn and use for the people, seat to find the answers of my questions too.
All TurboTax® Offerings Reviews - Page 8052
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lps19 from
Great!
Saved us a lot of money! Great service. Thanks for a great experience
Date published: 2022-04-04
Rated 3 out of 5 by
McGonnegal from
Its Deductible didn't work for months
We use this product every year. It was frustrating as the It's Deductible import didn't work right for months. Then the question about the letter6475 didn't address how to handle both married spouses getting a form. It was a poorly worded question. We are long time users and this year the software wasn't as intuitive or working as well as it should have.
Date published: 2022-04-04
Rated 1 out of 5 by
REQreally from
Too expensive for no reason
I wont be using this product again you ask for around 150 dollars for answering a few questions that took less than 1 hour and make no mention of price untill you have gone through the entire process. I wont be using this product again.
Date published: 2022-04-04
Rated 5 out of 5 by
McChurro5 from
The best Service
I had a great experience with using Turbotax, It was easy, cheap, and fast.
Date published: 2022-04-04
Rated 5 out of 5 by
Meg68 from
Great product
The product is easy to use and the process was seamless.
Date published: 2022-04-04
Rated 3 out of 5 by
CarolinaS from
Benefits and detriments
I was impressed with the ability to download financial and k1 forms and have them upload correctly, for the most part. I was unimpressed with customer service and she realized she was over her head and hung up on me. I was unimpressed with the amount of time this took, rather than the complexity. Fairly easy but so many unnecessary repeats and requests for more money. But it was my first time, so hopefully it will go faster in the future.
Date published: 2022-04-04
Rated 3 out of 5 by
Mike 48 from
Too pricey for basic filing
It's getting too pricy for a basic filing. The continued up sale gets annoying as well.
Date published: 2022-04-04
Rated 5 out of 5 by
Pam400 from
Directions are simple to follow
Been using this product for several years. Never disappointed
Date published: 2022-04-04
Rated 5 out of 5 by
Nuklear from
I love turbo too.
So easy to use. It’s so berry berry berry berry easy to use
Date published: 2022-04-04
Rated 5 out of 5 by
love beijing from
the turbotax is great
it is easy to learn and use for the people, seat to find the answers of my questions too.
All TurboTax® Offerings Reviews - Page 8052
Date published: 2022-04-04