TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy way to file taxes Step by step way to file taxes. Have options to upgrade for more live assistance. Used the live chat and someone helped me within 10 minutes of requesting.
Date published: 2022-03-20
Rated 5 out of 5 by from Outstanding I went through all of the steps for an itemized filing and ended up with a standard deduction. I think it was worth my time and effort. I ended up with my best refund
Date published: 2022-03-20
Rated 2 out of 5 by from Decent software, annoying marketing Intuit's constant push to put Credit Karma front and center any chance they got is annoying as all get out. I used to think of Intuit as a really good software company, but with each passing year of using them they come off like a pushy used car salesman. If I didn't have a history with them that made tax preparation convenient, I'd probably try another option.
Date published: 2022-03-20
Rated 5 out of 5 by from George The Greek George The Greek was the only person there at Turbo Tax that knew what to do and figure out what was my problem. He's the best. Also Angel was the one that connecting me to George the Greek
Date published: 2022-03-20
Rated 4 out of 5 by from Simple as always Simple and east to use as always, Just wish the pricing was a little cheaper. Overall can't complain when you have no write offs!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! My experience was awesome. Michael did awesome at preparing my taxes and answered my questions promptly.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is too expensive If I had time to shop around and get another tax package for cheaper, I would do it. The help is horrible and the directions are more convoluted that the tax code itself. I am contemplating, and likely will, get a tax expert to do my taxes next year. I think it will be as cheap (or at least get more for my payment)
Date published: 2022-03-20
Rated 4 out of 5 by from great it was super easy to do everything with step by step info
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is super easy to use Turbo Tax has guides to explain what things are as you go along and helps you enter all the pertinent information you need with a very easy to use interface.
Date published: 2022-03-20
Rated 4 out of 5 by from Louisiana State Return I made estimated quarterly payments for my Louisiana state income tax. There was no point in the income or tax questions for the State tax that I was given an opportunity to enter that information. I had to go to your Help menu to locate some place to enter that data. It should be a choice earlier in the standard query process.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 8046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy way to file taxes Step by step way to file taxes. Have options to upgrade for more live assistance. Used the live chat and someone helped me within 10 minutes of requesting.
Date published: 2022-03-20
Rated 5 out of 5 by from Outstanding I went through all of the steps for an itemized filing and ended up with a standard deduction. I think it was worth my time and effort. I ended up with my best refund
Date published: 2022-03-20
Rated 2 out of 5 by from Decent software, annoying marketing Intuit's constant push to put Credit Karma front and center any chance they got is annoying as all get out. I used to think of Intuit as a really good software company, but with each passing year of using them they come off like a pushy used car salesman. If I didn't have a history with them that made tax preparation convenient, I'd probably try another option.
Date published: 2022-03-20
Rated 5 out of 5 by from George The Greek George The Greek was the only person there at Turbo Tax that knew what to do and figure out what was my problem. He's the best. Also Angel was the one that connecting me to George the Greek
Date published: 2022-03-20
Rated 4 out of 5 by from Simple as always Simple and east to use as always, Just wish the pricing was a little cheaper. Overall can't complain when you have no write offs!
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! My experience was awesome. Michael did awesome at preparing my taxes and answered my questions promptly.
Date published: 2022-03-20
Rated 1 out of 5 by from TurboTax is too expensive If I had time to shop around and get another tax package for cheaper, I would do it. The help is horrible and the directions are more convoluted that the tax code itself. I am contemplating, and likely will, get a tax expert to do my taxes next year. I think it will be as cheap (or at least get more for my payment)
Date published: 2022-03-20
Rated 4 out of 5 by from great it was super easy to do everything with step by step info
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is super easy to use Turbo Tax has guides to explain what things are as you go along and helps you enter all the pertinent information you need with a very easy to use interface.
Date published: 2022-03-20
Rated 4 out of 5 by from Louisiana State Return I made estimated quarterly payments for my Louisiana state income tax. There was no point in the income or tax questions for the State tax that I was given an opportunity to enter that information. I had to go to your Help menu to locate some place to enter that data. It should be a choice earlier in the standard query process.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 8046