TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Has Issues That Should Be Updated While for the cost, TurboTax is a great program. However, there are too many issues that the software still fails to encompass, as signified by the asterisk above certain items on the K-1 input forms. For example, if you have an "other" expense listed under Box 13W, there is an asterisk that the user must manually input the amount on the appropriate schedule. It can't be that difficult for TurboTax to do this for you! This is a similar situation for box 20T, which would certainly be simple for the program to incorporate.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax was very efficient and helpful The tax experts were friendly, understanding and helpful.
Date published: 2022-05-18
Rated 5 out of 5 by from Easy and very very helpful Very helpful and knowledgeable easy to contact and get matters handled
Date published: 2022-05-18
Rated 5 out of 5 by from I love Turbo Tax I had crypto and didn't know how to claim it plus started a new job
Date published: 2022-05-18
Rated 4 out of 5 by from First time. Was painless. Easy process. Was recommended to use turbo tax from a family member.
Date published: 2022-05-18
Rated 5 out of 5 by from Awesome Tax Professional Very good experience with Tax Expert and very informative.
Date published: 2022-05-18
Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo tax was Awesome I am very satisfied with Turbo Tax. The agents I worked with communicated well and on time.
Date published: 2022-05-18
Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 8045
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Has Issues That Should Be Updated While for the cost, TurboTax is a great program. However, there are too many issues that the software still fails to encompass, as signified by the asterisk above certain items on the K-1 input forms. For example, if you have an "other" expense listed under Box 13W, there is an asterisk that the user must manually input the amount on the appropriate schedule. It can't be that difficult for TurboTax to do this for you! This is a similar situation for box 20T, which would certainly be simple for the program to incorporate.
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo Tax was very efficient and helpful The tax experts were friendly, understanding and helpful.
Date published: 2022-05-18
Rated 5 out of 5 by from Easy and very very helpful Very helpful and knowledgeable easy to contact and get matters handled
Date published: 2022-05-18
Rated 5 out of 5 by from I love Turbo Tax I had crypto and didn't know how to claim it plus started a new job
Date published: 2022-05-18
Rated 4 out of 5 by from First time. Was painless. Easy process. Was recommended to use turbo tax from a family member.
Date published: 2022-05-18
Rated 5 out of 5 by from Awesome Tax Professional Very good experience with Tax Expert and very informative.
Date published: 2022-05-18
Rated 5 out of 5 by from Darlene held my hand My Mom is a CPA, tax preparer and was a tax collector and fisdo for local government. She did my taxes for over 20 years until dementia caught up with her this year. I was a babe in the woods. Darlene walked me through everything and helped get all of my issues resolved. I highly recommend this service!
Date published: 2022-05-18
Rated 5 out of 5 by from Turbo tax was Awesome I am very satisfied with Turbo Tax. The agents I worked with communicated well and on time.
Date published: 2022-05-18
Rated 5 out of 5 by from I will recommend TurboTax to everyone I have been doing my taxes with TurboTax for years and I love it.
Date published: 2022-05-18
Rated 5 out of 5 by from Experts by phone The MAX protection is what stands out to me. Even when we think it’s all good, surprises come up and TurboTax handles them to with the MAX protection.
Date published: 2022-05-18
All TurboTax® Offerings Reviews - Page 8045