TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Very easy to navigate through loved using this software
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Amazingly helpful. Made it Super easy. Love love love!!
Date published: 2022-02-23
Rated 4 out of 5 by from TurboTax Is (ALMOST) the Perfect Tax Service Very long story short, here's my only complaint: As someone who had to file 1 federal and multiple (more than 2) state tax forms, I found the process grating and withholding. I constantly had to go back and forth between each state since basic data did not carry over from one state to the next. It added almost 2 extra hours of time spent to double check the numbers between all states. Additionally, TurboTax was not very helpful in making the filing process streamlined due to different residency situations, and understanding all the differences in each category for each state. I sure hope that process improves, despite the possibility that the percentage of users similar to my experience are probably low.
Date published: 2022-02-23
Rated 5 out of 5 by from very easy I love how easy it is to follow every step and how simplified the wording of the questions
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is...comforting I would like to use a professional, but I cannot afford their prices. TurboTax makes it easy for me to file W2 and 1099 jobs, and I feel comfortable through the process. I even received a call from them after posting feedback on the online site. I was most impressed by that! I highly recommend TurboTax if you know you can do your own taxes, but need the educational tools at your fingertips to make wise and correct decisions.
Date published: 2022-02-23
Rated 4 out of 5 by from Parts of Turbo Tax is great All was good except for the first help I received. She looked at the form and said "Oh Wow! You have to pay tax on money that you have saved". That was the ONLY help I received....
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax makes it Simple! I am a senior citizen who likes to believe I can still file my own taxes and with Turbo Tax live assistants who call you back and walk you through any problems, it is possible to do so! The assistants are wonderful. They are patient and knowledgeable and friendly!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great They did wonders for me. I would be lost with out them.
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I WAS HELPED BY A LIVE AGENT AND IT MADE FILEING SO MUCH EASIER.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is fast and very easy to use and less expensive as other tax companies
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Very easy to navigate through loved using this software
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Amazingly helpful. Made it Super easy. Love love love!!
Date published: 2022-02-23
Rated 4 out of 5 by from TurboTax Is (ALMOST) the Perfect Tax Service Very long story short, here's my only complaint: As someone who had to file 1 federal and multiple (more than 2) state tax forms, I found the process grating and withholding. I constantly had to go back and forth between each state since basic data did not carry over from one state to the next. It added almost 2 extra hours of time spent to double check the numbers between all states. Additionally, TurboTax was not very helpful in making the filing process streamlined due to different residency situations, and understanding all the differences in each category for each state. I sure hope that process improves, despite the possibility that the percentage of users similar to my experience are probably low.
Date published: 2022-02-23
Rated 5 out of 5 by from very easy I love how easy it is to follow every step and how simplified the wording of the questions
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is...comforting I would like to use a professional, but I cannot afford their prices. TurboTax makes it easy for me to file W2 and 1099 jobs, and I feel comfortable through the process. I even received a call from them after posting feedback on the online site. I was most impressed by that! I highly recommend TurboTax if you know you can do your own taxes, but need the educational tools at your fingertips to make wise and correct decisions.
Date published: 2022-02-23
Rated 4 out of 5 by from Parts of Turbo Tax is great All was good except for the first help I received. She looked at the form and said "Oh Wow! You have to pay tax on money that you have saved". That was the ONLY help I received....
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax makes it Simple! I am a senior citizen who likes to believe I can still file my own taxes and with Turbo Tax live assistants who call you back and walk you through any problems, it is possible to do so! The assistants are wonderful. They are patient and knowledgeable and friendly!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great They did wonders for me. I would be lost with out them.
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME! I WAS HELPED BY A LIVE AGENT AND IT MADE FILEING SO MUCH EASIER.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is fast and very easy to use and less expensive as other tax companies
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8043