TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 2 out of 5 by from Needs some improvements Programming for Underpayment of Tax had dramatic errors. One of four estimated tax payments made was simply missing. Worksheets contained statement "Do Not FIle ..." but this message was not displayed as entries for estimated taxes were made. This required a call to TurboTax to fix. This error seemed to surprise even the rep who I spoke with, but she was very helpful. I am retired and have no W-2 withholdings. I make estimated tax payments instead, but it was difficult to find where this was to be entered. TurboTax should guide one to these entries if there are no W-2s. I have subchapter S income from 'rental income'. Checking the rental income prompt led to Schedule C which I could soon tell was incorrect. It was difficult and almost by accident that I found Schedule E which was needed. Checking 'rental income' should prompt a question whether this was for an individual or for a corporation (e.g. for a Subchapter S). Dealing with the problems noted could be facilitated by having access to worksheets, ie, by viewing the 'print center' along the way. But this was not possible until I registered as if I was finishing my return and paying my bill. One should be able to view the forms and worksheets much earlier as a tool in detecting and fixing errors.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax really is awesome Needed help, got help and first time I got to file everything for Free
Date published: 2022-02-23
Rated 5 out of 5 by from easy-to-use Was easy and step by step thank you!!!!!!!!!!!!!!!!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome Everything went very smooth she was very helpful I highly recommend
Date published: 2022-02-23
Rated 5 out of 5 by from Feels Easy Enough Been using TurboTax five years so far and no trouble at all.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is great step by step instructions make it easy to use. multiple years
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME easy to understand and manipulate. I love to use Turbo Tax.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Very easy to understand and well guided. Steps clear and capable to manage through it all
Date published: 2022-02-23
Rated 5 out of 5 by from see you next year! We are very happy with TurboTax. Quick and easy to use.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is number 1 Turbo tax makes doing my returns easy and I feel confident that they are correct.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8037
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Needs some improvements Programming for Underpayment of Tax had dramatic errors. One of four estimated tax payments made was simply missing. Worksheets contained statement "Do Not FIle ..." but this message was not displayed as entries for estimated taxes were made. This required a call to TurboTax to fix. This error seemed to surprise even the rep who I spoke with, but she was very helpful. I am retired and have no W-2 withholdings. I make estimated tax payments instead, but it was difficult to find where this was to be entered. TurboTax should guide one to these entries if there are no W-2s. I have subchapter S income from 'rental income'. Checking the rental income prompt led to Schedule C which I could soon tell was incorrect. It was difficult and almost by accident that I found Schedule E which was needed. Checking 'rental income' should prompt a question whether this was for an individual or for a corporation (e.g. for a Subchapter S). Dealing with the problems noted could be facilitated by having access to worksheets, ie, by viewing the 'print center' along the way. But this was not possible until I registered as if I was finishing my return and paying my bill. One should be able to view the forms and worksheets much earlier as a tool in detecting and fixing errors.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax really is awesome Needed help, got help and first time I got to file everything for Free
Date published: 2022-02-23
Rated 5 out of 5 by from easy-to-use Was easy and step by step thank you!!!!!!!!!!!!!!!!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome Everything went very smooth she was very helpful I highly recommend
Date published: 2022-02-23
Rated 5 out of 5 by from Feels Easy Enough Been using TurboTax five years so far and no trouble at all.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is great step by step instructions make it easy to use. multiple years
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO TAX IS AWESOME easy to understand and manipulate. I love to use Turbo Tax.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Very easy to understand and well guided. Steps clear and capable to manage through it all
Date published: 2022-02-23
Rated 5 out of 5 by from see you next year! We are very happy with TurboTax. Quick and easy to use.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is number 1 Turbo tax makes doing my returns easy and I feel confident that they are correct.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8037