TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from EASY TO USE I am happy Turbo Tax keeps my prior year tax info saved. It makes it so much easier to auto fill data for the current year filing.
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax is great. They need to improve the phone service but Vincent and my assistant did an excellent job. Of keeping me calm.
Date published: 2023-03-02
Rated 5 out of 5 by from User Friendly! Turbo Tax was very easy to use! The process provided clarification if there was something I did not understand.
Date published: 2023-03-02
Rated 5 out of 5 by from Excellent Fast and easy filling. Answered all my questions in a timely manner.
Date published: 2023-03-02
Rated 5 out of 5 by from Amazing Easy to use, easy to follow, and easy to file, will be back next year
Date published: 2023-03-02
Rated 3 out of 5 by from it was fast fast and easy and user friendly. guided me through everything i need to do
Date published: 2023-03-02
Rated 3 out of 5 by from TurboTax is a bit deceiving and too expensive. Going into this I was under the impression I would only have to pay $59. It's not until I had invested several hours that you make me aware that I now have to pay $125 to file. Then on top of that, you make me pay before I was completely done entering and reviewing. The system itself is good, but just be honest and upfront about the payment. Now I am debating next year just taking them to someone because who knows if you the prices will go up again (based on last years increase) and if it is going to cost the same or more, I might as well not deal with the headache of making sure everything is correct. I am not sure why TurboTax charges so much to file in the first place, I'm doing all the inputting. Why would I pay for a very simple fed/state filing (1 job and 1 house) $125 when I could pay the same for someone else to do them, that I know is certified.
Date published: 2023-03-02
Rated 5 out of 5 by from Recommend if you need help. Michelle T. Did more then expected to make the process easy.
Date published: 2023-03-02
Rated 5 out of 5 by from Great Over all a great app and very easy to use to be honest
Date published: 2023-03-02
Rated 5 out of 5 by from Worth the time This year there a few more inserts into the filing but they are needed.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8031
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY TO USE I am happy Turbo Tax keeps my prior year tax info saved. It makes it so much easier to auto fill data for the current year filing.
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax is great. They need to improve the phone service but Vincent and my assistant did an excellent job. Of keeping me calm.
Date published: 2023-03-02
Rated 5 out of 5 by from User Friendly! Turbo Tax was very easy to use! The process provided clarification if there was something I did not understand.
Date published: 2023-03-02
Rated 5 out of 5 by from Excellent Fast and easy filling. Answered all my questions in a timely manner.
Date published: 2023-03-02
Rated 5 out of 5 by from Amazing Easy to use, easy to follow, and easy to file, will be back next year
Date published: 2023-03-02
Rated 3 out of 5 by from it was fast fast and easy and user friendly. guided me through everything i need to do
Date published: 2023-03-02
Rated 3 out of 5 by from TurboTax is a bit deceiving and too expensive. Going into this I was under the impression I would only have to pay $59. It's not until I had invested several hours that you make me aware that I now have to pay $125 to file. Then on top of that, you make me pay before I was completely done entering and reviewing. The system itself is good, but just be honest and upfront about the payment. Now I am debating next year just taking them to someone because who knows if you the prices will go up again (based on last years increase) and if it is going to cost the same or more, I might as well not deal with the headache of making sure everything is correct. I am not sure why TurboTax charges so much to file in the first place, I'm doing all the inputting. Why would I pay for a very simple fed/state filing (1 job and 1 house) $125 when I could pay the same for someone else to do them, that I know is certified.
Date published: 2023-03-02
Rated 5 out of 5 by from Recommend if you need help. Michelle T. Did more then expected to make the process easy.
Date published: 2023-03-02
Rated 5 out of 5 by from Great Over all a great app and very easy to use to be honest
Date published: 2023-03-02
Rated 5 out of 5 by from Worth the time This year there a few more inserts into the filing but they are needed.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8031