TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Free and easy Very easy to use and quick. Clean interface that makes process simple
Date published: 2021-03-05
Rated 2 out of 5 by from Did I Do This Right? The part about the coronavirus impact is confusing. In fact, I found the whole thing confusing. The layout for changing the type of filing I wanted to do was especially confusing. I didn't know whether to click the Press to Change Method button or the Continue button. I redid it several times. It said I could use cheaper method, but then it wasn't cheap. I am not confident that I filed the right way, or that TurboTax might not have used the right information when I tried to use TurboTax Free. I feel like I got the Deluxe package, and I'm not sure why.
Date published: 2021-03-05
Rated 5 out of 5 by from Finished my tax returns in 30 mins I'm a 20 yr old college student with 0 clue how to do taxes. Turbo tax made it easy for me.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Darn Good I've used TurboTax for years (and I mean YEARS). I'm thankful and grateful the software demystifies the tax filing process and makes me feel confident with my filing.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was so easy to use! It walked me through the whole process and was so easy and simple!
Date published: 2021-03-05
Rated 5 out of 5 by from user friendly! very user friendly step by step guidance helps for first timers like myself
Date published: 2021-03-05
Rated 5 out of 5 by from amazing quick and easy. Nothing beats it! Only thing that could make it better, is if they paid me to file.
Date published: 2021-03-05
Rated 3 out of 5 by from Tax Preparation The chat on the side was unacceptable. I was expecting to chat with a live person not a generate answer response computer.
Date published: 2021-03-05
Rated 5 out of 5 by from EASY AND FAST Turbotax is AMAZING!! SO easy even a caveman can file. Made is fun and simple and fast. Not having to deal with calling anyone making appointments just to do you tax and end up spending $300 plus dollars. Trust Turbo and YOURSELF you are SMART and can DO IT!
Date published: 2021-03-05
Rated 1 out of 5 by from Too much. It cost so much to file. This will be my last year filing with turbo tax.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8029
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Free and easy Very easy to use and quick. Clean interface that makes process simple
Date published: 2021-03-05
Rated 2 out of 5 by from Did I Do This Right? The part about the coronavirus impact is confusing. In fact, I found the whole thing confusing. The layout for changing the type of filing I wanted to do was especially confusing. I didn't know whether to click the Press to Change Method button or the Continue button. I redid it several times. It said I could use cheaper method, but then it wasn't cheap. I am not confident that I filed the right way, or that TurboTax might not have used the right information when I tried to use TurboTax Free. I feel like I got the Deluxe package, and I'm not sure why.
Date published: 2021-03-05
Rated 5 out of 5 by from Finished my tax returns in 30 mins I'm a 20 yr old college student with 0 clue how to do taxes. Turbo tax made it easy for me.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Darn Good I've used TurboTax for years (and I mean YEARS). I'm thankful and grateful the software demystifies the tax filing process and makes me feel confident with my filing.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was so easy to use! It walked me through the whole process and was so easy and simple!
Date published: 2021-03-05
Rated 5 out of 5 by from user friendly! very user friendly step by step guidance helps for first timers like myself
Date published: 2021-03-05
Rated 5 out of 5 by from amazing quick and easy. Nothing beats it! Only thing that could make it better, is if they paid me to file.
Date published: 2021-03-05
Rated 3 out of 5 by from Tax Preparation The chat on the side was unacceptable. I was expecting to chat with a live person not a generate answer response computer.
Date published: 2021-03-05
Rated 5 out of 5 by from EASY AND FAST Turbotax is AMAZING!! SO easy even a caveman can file. Made is fun and simple and fast. Not having to deal with calling anyone making appointments just to do you tax and end up spending $300 plus dollars. Trust Turbo and YOURSELF you are SMART and can DO IT!
Date published: 2021-03-05
Rated 1 out of 5 by from Too much. It cost so much to file. This will be my last year filing with turbo tax.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8029