TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Chel1997 from
Turbo is amazing!
Easy to use for my first time filing my taxes! Would recommend for the easy experience.
Date published: 2022-02-23
Rated 5 out of 5 by
Andrelynn from
Easy, quick, simple.
Easy step by step process, user friendly, I love that I can pause and come back as needed. Will continue to use turbo!
Date published: 2022-02-23
Rated 5 out of 5 by
JB7709 from
Turbo Tax is Great
I decided to use turbo tax to be able to get free help from an expert since I had recently moved and my taxes were a bit more confusing. I was paired with Tax Expert Lorena and she made it really easy for me to understand and helped me get the best refund possible all for FREE.
Date published: 2022-02-23
Rated 2 out of 5 by
Derek12345678 from
Not Great
They have no support unless you pay more than what a tax place would cost. Keep getting an error and nobody is available for assistance.
Date published: 2022-02-23
Rated 5 out of 5 by
Jamiep23 from
Great
Very impressed with Turbo and the chat that assisted me with questions
Date published: 2022-02-23
Rated 2 out of 5 by
Mike0969 from
Hidden Fees
No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by
Snoop50 from
Simple
Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by
noahrolland13 from
NOT SO GREAT
i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
Rated 5 out of 5 by
Lisasss from
Awesome
Great service easy to file helpful make things easy
Date published: 2022-02-23
Rated 1 out of 5 by
null from
unfair
I have used Turbo Tax for a few years now and they keep making me pay for ¨deluxe services¨ because my return is ¨to complicated¨. I had two w-2s and one health insurance form and they charged me 39 dollars. My tax return was the most basic and least complicated return compared to others. They also now make you pay to file state and federal together for 44 or 39 dollars. They took my entire return. Next year I will be paying somebody to do my taxes since turbo tax is now too expensive to use and I know if I have a private tax person they can get me a lot more back. Turbo tax used to be a good source for people who could not afford other private options.
All TurboTax® Offerings Reviews - Page 8029
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Chel1997 from
Turbo is amazing!
Easy to use for my first time filing my taxes! Would recommend for the easy experience.
Date published: 2022-02-23
Rated 5 out of 5 by
Andrelynn from
Easy, quick, simple.
Easy step by step process, user friendly, I love that I can pause and come back as needed. Will continue to use turbo!
Date published: 2022-02-23
Rated 5 out of 5 by
JB7709 from
Turbo Tax is Great
I decided to use turbo tax to be able to get free help from an expert since I had recently moved and my taxes were a bit more confusing. I was paired with Tax Expert Lorena and she made it really easy for me to understand and helped me get the best refund possible all for FREE.
Date published: 2022-02-23
Rated 2 out of 5 by
Derek12345678 from
Not Great
They have no support unless you pay more than what a tax place would cost. Keep getting an error and nobody is available for assistance.
Date published: 2022-02-23
Rated 5 out of 5 by
Jamiep23 from
Great
Very impressed with Turbo and the chat that assisted me with questions
Date published: 2022-02-23
Rated 2 out of 5 by
Mike0969 from
Hidden Fees
No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by
Snoop50 from
Simple
Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by
noahrolland13 from
NOT SO GREAT
i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
Rated 5 out of 5 by
Lisasss from
Awesome
Great service easy to file helpful make things easy
Date published: 2022-02-23
Rated 1 out of 5 by
null from
unfair
I have used Turbo Tax for a few years now and they keep making me pay for ¨deluxe services¨ because my return is ¨to complicated¨. I had two w-2s and one health insurance form and they charged me 39 dollars. My tax return was the most basic and least complicated return compared to others. They also now make you pay to file state and federal together for 44 or 39 dollars. They took my entire return. Next year I will be paying somebody to do my taxes since turbo tax is now too expensive to use and I know if I have a private tax person they can get me a lot more back. Turbo tax used to be a good source for people who could not afford other private options.
All TurboTax® Offerings Reviews - Page 8029
Date published: 2022-02-23