TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
GrSF from
TurboTax is great and Rutha made it even better
Our tax advisor Rutha was fantastic and helped us make the most of our available tax breaks.
Date published: 2023-03-02
Rated 4 out of 5 by
BestHand from
TurboTax Deluxe
TurboTax Deluxe is fine but help support could not be worse than it is. We had questions about buying savings bonds using tax refund and person was telling that we can buy up to 3 bonds up to $5000 per bond for total amounts of $15000 ( I had refund more than $15K). The help support does not know better than clients, just constantly looking for manuals and just sending you links by emails. Just awful.
Date published: 2023-03-02
Rated 5 out of 5 by
BULANDOY from
Turbo tax is awesome
Helped me clear up some confusion with filing my return
Date published: 2023-03-02
Rated 1 out of 5 by
lost in taxes from
failed
failed to help. failed to inform. failed to provide information. don’t use Turbotax.
Date published: 2023-03-02
Rated 5 out of 5 by
BROWNEYEJACK from
TURBO TAX IS AMAZING
GREAT PRODUCT, QUICK AND EASY TO USE! WOULD HIGHLY RECOMMEND
Date published: 2023-03-02
Rated 4 out of 5 by
David 25 from
3rd year of use
I have used this software for 3 years now. I had more problems with it this year than ever before. At the end of the process I had a charge for a service that I did not want but could not decline. On line reps told me to start over like it was just a ten minute process. No consideration for the two hours we spent entering the info. I tried to start over and the software did not have the same forms as the first trip through. The second time thru gave me a different refund amount. Not a fun afternoon.
Date published: 2023-03-02
Rated 5 out of 5 by
skaiyamichelleclarkgilmer from
my review for turbo tax
very easy to , convenient, fraud and identity protection
Date published: 2023-03-02
Rated 3 out of 5 by
Cade44 from
Very helpful. Lame needing Deluxe b/c HSA
TurboTax was very helpful, but I think it is lame that I need to pay for Deluxe TWICE just because I have an HSA. It barely takes 1 extra form, yet it is cost me an extra $100. Other than that, I really like using TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by
HappyCamper1337 from
TurboTax is the way to go
Can't believe I haven't done this before – will never pay for an accountant to file my taxes again!
Date published: 2023-03-02
Rated 5 out of 5 by
Joy98 from
Quick and easy
It's my first time filing taxes on my own, and a friend had recommended TurboTax to me. It was easy to follow the prompts to fill everything out. I liked that I could click on details for various terms that were unfamiliar to me, and learn more about them. It was a fantastic experience and I recommend TurboTax to anyone looking to fill their taxes this season!
All TurboTax® Offerings Reviews - Page 8029
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GrSF from
TurboTax is great and Rutha made it even better
Our tax advisor Rutha was fantastic and helped us make the most of our available tax breaks.
Date published: 2023-03-02
Rated 4 out of 5 by
BestHand from
TurboTax Deluxe
TurboTax Deluxe is fine but help support could not be worse than it is. We had questions about buying savings bonds using tax refund and person was telling that we can buy up to 3 bonds up to $5000 per bond for total amounts of $15000 ( I had refund more than $15K). The help support does not know better than clients, just constantly looking for manuals and just sending you links by emails. Just awful.
Date published: 2023-03-02
Rated 5 out of 5 by
BULANDOY from
Turbo tax is awesome
Helped me clear up some confusion with filing my return
Date published: 2023-03-02
Rated 1 out of 5 by
lost in taxes from
failed
failed to help. failed to inform. failed to provide information. don’t use Turbotax.
Date published: 2023-03-02
Rated 5 out of 5 by
BROWNEYEJACK from
TURBO TAX IS AMAZING
GREAT PRODUCT, QUICK AND EASY TO USE! WOULD HIGHLY RECOMMEND
Date published: 2023-03-02
Rated 4 out of 5 by
David 25 from
3rd year of use
I have used this software for 3 years now. I had more problems with it this year than ever before. At the end of the process I had a charge for a service that I did not want but could not decline. On line reps told me to start over like it was just a ten minute process. No consideration for the two hours we spent entering the info. I tried to start over and the software did not have the same forms as the first trip through. The second time thru gave me a different refund amount. Not a fun afternoon.
Date published: 2023-03-02
Rated 5 out of 5 by
skaiyamichelleclarkgilmer from
my review for turbo tax
very easy to , convenient, fraud and identity protection
Date published: 2023-03-02
Rated 3 out of 5 by
Cade44 from
Very helpful. Lame needing Deluxe b/c HSA
TurboTax was very helpful, but I think it is lame that I need to pay for Deluxe TWICE just because I have an HSA. It barely takes 1 extra form, yet it is cost me an extra $100. Other than that, I really like using TurboTax.
Date published: 2023-03-02
Rated 5 out of 5 by
HappyCamper1337 from
TurboTax is the way to go
Can't believe I haven't done this before – will never pay for an accountant to file my taxes again!
Date published: 2023-03-02
Rated 5 out of 5 by
Joy98 from
Quick and easy
It's my first time filing taxes on my own, and a friend had recommended TurboTax to me. It was easy to follow the prompts to fill everything out. I liked that I could click on details for various terms that were unfamiliar to me, and learn more about them. It was a fantastic experience and I recommend TurboTax to anyone looking to fill their taxes this season!
All TurboTax® Offerings Reviews - Page 8029
Date published: 2023-03-02