TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Used to be better Can't view forms or take a more manual approach. I far preferred older versions of TurboTax. Confusing at times.
Date published: 2021-03-05
Rated 5 out of 5 by from EXCELLENT REPRESENTIVES WERE GREAT. GOT ALL THE ASSISTANCE TO FILE FEDERAL FORMS.
Date published: 2021-03-05
Rated 4 out of 5 by from entering 1099 information is cumbersone Entering information from 1099s isn't what I would like. I should be able to enter each 1099 into the system without trying to figure out what line it should go on. Why can't the software be designed so allow 1099 data entry onto a form that is identical to the 1099 format? Also the Turbo tax keeps asking me about my rental business. I have no rentals but Turbo Tax thinks I do. How do I fix that?
Date published: 2021-03-05
Rated 5 out of 5 by from Great Easy to use and easy to file. Would recommend for 2021
Date published: 2021-03-05
Rated 4 out of 5 by from TURBOTAX IS THE BEST! I used to fear tax time until I started using TurboTax. This is my eighth year using them now and tax season is pretty stress free. Thanks Turbotax.
Date published: 2021-03-05
Rated 3 out of 5 by from More challenging to use this year than before I have used turbotax for several years and this year was more challenging. I found myself looking up information that then would be provided automatically three windows later. I looked up a couple of forms expecting to have a link to visit them in the documents but did not find them linked and had to walk back through many steps and do IRS research to find what section they were in. When the taxes were checked for problems, a problem was found but I was sent to the actual document and there was no walk through provided. Deciding what was to be entered on line x, subsection Q in relation to line % was very difficult and I only hope I did it correctly. Avoiding these stressful situations is the primary reason I purchase Turbotax each year. I was not pleased with the lack of additional support in this version.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and efficient The entire process is amazing and very easy. The only exception was one of the YP forms that I had to review and enter an amount. There weren't any instructions as to what to do and I had to try 3 times, lol. I will continue to use this for my tax returns!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax It was easy and fast. i will continue to use this service
Date published: 2021-03-05
Rated 4 out of 5 by from a little time consuming I had a question about my return and she was patient and able to walk me through it
Date published: 2021-03-05
Rated 5 out of 5 by from Great Tool! Been using Turbo Tax for several years now! Wouldn't do our taxes any other way!!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Used to be better Can't view forms or take a more manual approach. I far preferred older versions of TurboTax. Confusing at times.
Date published: 2021-03-05
Rated 5 out of 5 by from EXCELLENT REPRESENTIVES WERE GREAT. GOT ALL THE ASSISTANCE TO FILE FEDERAL FORMS.
Date published: 2021-03-05
Rated 4 out of 5 by from entering 1099 information is cumbersone Entering information from 1099s isn't what I would like. I should be able to enter each 1099 into the system without trying to figure out what line it should go on. Why can't the software be designed so allow 1099 data entry onto a form that is identical to the 1099 format? Also the Turbo tax keeps asking me about my rental business. I have no rentals but Turbo Tax thinks I do. How do I fix that?
Date published: 2021-03-05
Rated 5 out of 5 by from Great Easy to use and easy to file. Would recommend for 2021
Date published: 2021-03-05
Rated 4 out of 5 by from TURBOTAX IS THE BEST! I used to fear tax time until I started using TurboTax. This is my eighth year using them now and tax season is pretty stress free. Thanks Turbotax.
Date published: 2021-03-05
Rated 3 out of 5 by from More challenging to use this year than before I have used turbotax for several years and this year was more challenging. I found myself looking up information that then would be provided automatically three windows later. I looked up a couple of forms expecting to have a link to visit them in the documents but did not find them linked and had to walk back through many steps and do IRS research to find what section they were in. When the taxes were checked for problems, a problem was found but I was sent to the actual document and there was no walk through provided. Deciding what was to be entered on line x, subsection Q in relation to line % was very difficult and I only hope I did it correctly. Avoiding these stressful situations is the primary reason I purchase Turbotax each year. I was not pleased with the lack of additional support in this version.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy and efficient The entire process is amazing and very easy. The only exception was one of the YP forms that I had to review and enter an amount. There weren't any instructions as to what to do and I had to try 3 times, lol. I will continue to use this for my tax returns!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax It was easy and fast. i will continue to use this service
Date published: 2021-03-05
Rated 4 out of 5 by from a little time consuming I had a question about my return and she was patient and able to walk me through it
Date published: 2021-03-05
Rated 5 out of 5 by from Great Tool! Been using Turbo Tax for several years now! Wouldn't do our taxes any other way!!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8021