TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from HERLANNA is great The 1st lady that spoke to me was of no use.. However Helena Was fantastic and stuck with me all the way through no matter how many times I made a mistake she was very patient and very fun loving thank you for your tiperiod
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is Excellent. TurboTax is quick and easy to use. I have used it for many years and have not had any problems.
Date published: 2023-03-03
Rated 3 out of 5 by from Connecting and scheduling was difficult to begin I was caught in a loop with using google chrome and it took 2 days for a tax expert to tell me how to clear cookies/cache and then use a different browser, then using a different browser I had to leave full service to start again with full service then I got scheduled with someone who was a tax assistant. All of the tax assistants and tax experts were WONDERFUL! The process/system was difficult, clunky and challenging.
Date published: 2023-03-03
Rated 4 out of 5 by from Great for return preparation This works great for return preparation, but you cannot e-file Form 7004 to extend your business return using this product. You must print out the extension and mail which is quite a hassle.
Date published: 2023-03-03
Rated 4 out of 5 by from Ive been using turbotax for years. Very good They guided me step by step to make it easy and efficient to file
Date published: 2023-03-03
Rated 5 out of 5 by from Very easy to use Fast and easy to use. Pleas finish with this comment
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo tax is awesome I love turbo tax instead of going to Jackson Herwitt
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome job done quickly Paul was always available and great communication skills. Very knowledgeable and professional
Date published: 2023-03-03
Rated 3 out of 5 by from Turbo Tax is not as good as it has been Trying to access digital copies of forms completed for review and correction is very cumbersome. Trying to access information in Turbo Tax is cumbersome. I tried to access Fair Rental Price using search feature and could not find it. Later in completing forms I found it. Based on search with Turbo Tax community this is a common problem, many thought it had been removed.
Date published: 2023-03-03
Rated 5 out of 5 by from Insanely Easy and Fast TurboTax might make filing taxes easier than buying airline tickets.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from HERLANNA is great The 1st lady that spoke to me was of no use.. However Helena Was fantastic and stuck with me all the way through no matter how many times I made a mistake she was very patient and very fun loving thank you for your tiperiod
Date published: 2023-03-03
Rated 5 out of 5 by from TurboTax is Excellent. TurboTax is quick and easy to use. I have used it for many years and have not had any problems.
Date published: 2023-03-03
Rated 3 out of 5 by from Connecting and scheduling was difficult to begin I was caught in a loop with using google chrome and it took 2 days for a tax expert to tell me how to clear cookies/cache and then use a different browser, then using a different browser I had to leave full service to start again with full service then I got scheduled with someone who was a tax assistant. All of the tax assistants and tax experts were WONDERFUL! The process/system was difficult, clunky and challenging.
Date published: 2023-03-03
Rated 4 out of 5 by from Great for return preparation This works great for return preparation, but you cannot e-file Form 7004 to extend your business return using this product. You must print out the extension and mail which is quite a hassle.
Date published: 2023-03-03
Rated 4 out of 5 by from Ive been using turbotax for years. Very good They guided me step by step to make it easy and efficient to file
Date published: 2023-03-03
Rated 5 out of 5 by from Very easy to use Fast and easy to use. Pleas finish with this comment
Date published: 2023-03-03
Rated 4 out of 5 by from Turbo tax is awesome I love turbo tax instead of going to Jackson Herwitt
Date published: 2023-03-03
Rated 5 out of 5 by from Awesome job done quickly Paul was always available and great communication skills. Very knowledgeable and professional
Date published: 2023-03-03
Rated 3 out of 5 by from Turbo Tax is not as good as it has been Trying to access digital copies of forms completed for review and correction is very cumbersome. Trying to access information in Turbo Tax is cumbersome. I tried to access Fair Rental Price using search feature and could not find it. Later in completing forms I found it. Based on search with Turbo Tax community this is a common problem, many thought it had been removed.
Date published: 2023-03-03
Rated 5 out of 5 by from Insanely Easy and Fast TurboTax might make filing taxes easier than buying airline tickets.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 8020