TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love Turbo Tax! I highly recommend Turbo Tax! This was our first time using a live agent and it was totally worth it!
Date published: 2023-03-02
Rated 5 out of 5 by from Absolutely fantastic (again)! Long-time customer and this year's TurboTax was absolutely fantastic (again)! I got through my taxes in one sitting.
Date published: 2023-03-02
Rated 2 out of 5 by from Disappointed Understandably, TurboTax is convenient and basically that's what you're paying for, but I don't know if I'll continue using it. The prices keep going up. By the time you get done with all the fees, it eats up half my return. I didn't even pay nearly as much as I did in previous years. The automation chooses which product you have to get and then they have the nerve to have all these offers of additional products as if you aren't already paying enough. Whatever. I'll figure out something else for next tax season. If you can do it yourself manually or find cheaper I would because these Turbo Tax price increases are getting ridiculous.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax works for me Simply, it was quick and easy. I've been using it for years.
Date published: 2023-03-02
Rated 1 out of 5 by from Another bad experience Price was shown as $169 but I was charged over $200.00 and it never showed the amount to be charged until after I had submitted my card information.
Date published: 2023-03-02
Rated 1 out of 5 by from turbo tax miss leads you with the fees my time on doing my taxes was ok but they make u pay higher fees when you are finish and u cant remove it either what a rip off
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is so easy TurboTax is very user friendly and i have peace of mind knowing i can chat live with questions i may have
Date published: 2023-03-02
Rated 5 out of 5 by from Quick, complete and easy! It is so easy to use TurboTax. As a resident of one state working in another, TurboTax asked very easy questions, led me through every step of the process, and then my federal and both states’ taxes were done. I loved the easy to follow instructions, prompts, and other guidance, plus the colors used for each screen were very relaxing on the eyes. I’ll be back next year!
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to file This is the third time I have used TurboTax. One of the best softwares for tax filing.
Date published: 2023-03-02
Rated 3 out of 5 by from Your Rates Keep Jumping Up! Please stop overselling and continually offering ADD COST upgrades during the entire process (each time to re-enter the system). Somehow, my bill more than doubled from the previous year, and I certainly didn't expect that nor did I get sufficient warning upfront!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8016
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax! I highly recommend Turbo Tax! This was our first time using a live agent and it was totally worth it!
Date published: 2023-03-02
Rated 5 out of 5 by from Absolutely fantastic (again)! Long-time customer and this year's TurboTax was absolutely fantastic (again)! I got through my taxes in one sitting.
Date published: 2023-03-02
Rated 2 out of 5 by from Disappointed Understandably, TurboTax is convenient and basically that's what you're paying for, but I don't know if I'll continue using it. The prices keep going up. By the time you get done with all the fees, it eats up half my return. I didn't even pay nearly as much as I did in previous years. The automation chooses which product you have to get and then they have the nerve to have all these offers of additional products as if you aren't already paying enough. Whatever. I'll figure out something else for next tax season. If you can do it yourself manually or find cheaper I would because these Turbo Tax price increases are getting ridiculous.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax works for me Simply, it was quick and easy. I've been using it for years.
Date published: 2023-03-02
Rated 1 out of 5 by from Another bad experience Price was shown as $169 but I was charged over $200.00 and it never showed the amount to be charged until after I had submitted my card information.
Date published: 2023-03-02
Rated 1 out of 5 by from turbo tax miss leads you with the fees my time on doing my taxes was ok but they make u pay higher fees when you are finish and u cant remove it either what a rip off
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is so easy TurboTax is very user friendly and i have peace of mind knowing i can chat live with questions i may have
Date published: 2023-03-02
Rated 5 out of 5 by from Quick, complete and easy! It is so easy to use TurboTax. As a resident of one state working in another, TurboTax asked very easy questions, led me through every step of the process, and then my federal and both states’ taxes were done. I loved the easy to follow instructions, prompts, and other guidance, plus the colors used for each screen were very relaxing on the eyes. I’ll be back next year!
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to file This is the third time I have used TurboTax. One of the best softwares for tax filing.
Date published: 2023-03-02
Rated 3 out of 5 by from Your Rates Keep Jumping Up! Please stop overselling and continually offering ADD COST upgrades during the entire process (each time to re-enter the system). Somehow, my bill more than doubled from the previous year, and I certainly didn't expect that nor did I get sufficient warning upfront!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8016