TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax was easy to use! Very easy and Larry, my support guy, was outstanding as Well!
Date published: 2023-03-02
Rated 5 out of 5 by from User friendly with no major issues Very easy to use. Not a lot of stress involved. The programs made it so easy to fix issues that arises.
Date published: 2023-03-02
Rated 3 out of 5 by from Advertised one price, then charged me more... I was advertised a price of $169 for live turbo tax help. I got charged $209 for the service at the end. Very sneaky. There should be a warning or an update that the discount they offer wasn't going to be the actual price. The live turbotax people were very nice but I was expecting knowledge that wasn't already found in the help section. Could have done without the service, especially since it was more expensive than they advertised it for. Didn't think that was legal, but whatever. Lesson learned.
Date published: 2023-03-02
Rated 5 out of 5 by from I enjoy doing my taxes here I've been doing my taxes here for years and i love it
Date published: 2023-03-02
Rated 5 out of 5 by from was great thanks to gary g. he helped me through everything and made sure i get he most out of my return.
Date published: 2023-03-02
Rated 1 out of 5 by from This Sofware sucks This is not user friendly at all and is getting way to expensive, i will just hire an accountant next year
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use and great help when needed. Turbo Tax has always been very easy to use and their support is quick and knowledgeable. I always buy the "MAX" so if I am audited I have someone there to help me.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is the best I have used turbo tax for 3 years and they make it so easy thank you turbo tax
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is awesome sauce. I am so stoked at how they help me don't return and get as money back as possible.
Date published: 2023-03-02
Rated 5 out of 5 by from Best Tax Service Ever! I had a question about my W2 when fifling. This is my 6th year filing with Turbo Tax and I have never used the live agent feature...I am so glad I did! She was super helpful and went above and beyond to help me fix the problem. Best tax service around. Thank you, Turbo Tax!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8010
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy to use! Very easy and Larry, my support guy, was outstanding as Well!
Date published: 2023-03-02
Rated 5 out of 5 by from User friendly with no major issues Very easy to use. Not a lot of stress involved. The programs made it so easy to fix issues that arises.
Date published: 2023-03-02
Rated 3 out of 5 by from Advertised one price, then charged me more... I was advertised a price of $169 for live turbo tax help. I got charged $209 for the service at the end. Very sneaky. There should be a warning or an update that the discount they offer wasn't going to be the actual price. The live turbotax people were very nice but I was expecting knowledge that wasn't already found in the help section. Could have done without the service, especially since it was more expensive than they advertised it for. Didn't think that was legal, but whatever. Lesson learned.
Date published: 2023-03-02
Rated 5 out of 5 by from I enjoy doing my taxes here I've been doing my taxes here for years and i love it
Date published: 2023-03-02
Rated 5 out of 5 by from was great thanks to gary g. he helped me through everything and made sure i get he most out of my return.
Date published: 2023-03-02
Rated 1 out of 5 by from This Sofware sucks This is not user friendly at all and is getting way to expensive, i will just hire an accountant next year
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use and great help when needed. Turbo Tax has always been very easy to use and their support is quick and knowledgeable. I always buy the "MAX" so if I am audited I have someone there to help me.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is the best I have used turbo tax for 3 years and they make it so easy thank you turbo tax
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is awesome sauce. I am so stoked at how they help me don't return and get as money back as possible.
Date published: 2023-03-02
Rated 5 out of 5 by from Best Tax Service Ever! I had a question about my W2 when fifling. This is my 6th year filing with Turbo Tax and I have never used the live agent feature...I am so glad I did! She was super helpful and went above and beyond to help me fix the problem. Best tax service around. Thank you, Turbo Tax!
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8010