TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from not what i wanted Turbotax charged me for delux with live assist. I did not need or use live assist. It's just a way to charge more money
Date published: 2023-03-02
Rated 5 out of 5 by from Love TurboTax Very easy to use, walks you through step by step. Very helpful
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax makes life easier. I found this software to make my life easier. I would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from HELPFUL I honestly don't ever really know what I'm doing as an adult. I'm just out here winging it. But TurboTax has always been incredibly helpful in getting my taxes filed. I appreciate them.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is great I have use TurboTax for many yrs and it’s great and will continue to usr
Date published: 2023-03-02
Rated 5 out of 5 by from Simple and easy to use. Couldn't file without changing State employer number by removing spaces and dashes.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax has a few bugs Though fillin out the forms was as always very easy. when the time to run the checks I had a few that I filled out 6+ times then had to go back to the application find the area fill in the needed information then go back to the checks. Even doing this it took 3 tries on one form.Then came the battle to print the returns, kept getting errors that the state needed updates though the application said all updates were there on an update through the online > check for updates process (7 times over 5 days). Finally called TurboTax helpdesk took 30 minutes to get passed to a higher level technician who then had to call an engineer none of which seemed to go further than the written " How Too". It then took arguing with the second Technician to give me a download link with State as when I tried to reinstall it wanted to charge me for the State as I had already downloaded 1 which is all I wanted the 1. Finally got the download link. During all of this last bit I was copying all pertinent files to another folder for the uninstall/new install after reinstalling all products with the updates was able to send in my forms and print copies
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax for over 10 years and will continue to use them.
Date published: 2023-03-02
Rated 5 out of 5 by from My savior It's my firs time to use turbo for business, but it was a great experience.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is fast and easy I always use TurboTax. I find it fast and easy. And It's free.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not what i wanted Turbotax charged me for delux with live assist. I did not need or use live assist. It's just a way to charge more money
Date published: 2023-03-02
Rated 5 out of 5 by from Love TurboTax Very easy to use, walks you through step by step. Very helpful
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax makes life easier. I found this software to make my life easier. I would recommend to others.
Date published: 2023-03-02
Rated 5 out of 5 by from HELPFUL I honestly don't ever really know what I'm doing as an adult. I'm just out here winging it. But TurboTax has always been incredibly helpful in getting my taxes filed. I appreciate them.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is great I have use TurboTax for many yrs and it’s great and will continue to usr
Date published: 2023-03-02
Rated 5 out of 5 by from Simple and easy to use. Couldn't file without changing State employer number by removing spaces and dashes.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax has a few bugs Though fillin out the forms was as always very easy. when the time to run the checks I had a few that I filled out 6+ times then had to go back to the application find the area fill in the needed information then go back to the checks. Even doing this it took 3 tries on one form.Then came the battle to print the returns, kept getting errors that the state needed updates though the application said all updates were there on an update through the online > check for updates process (7 times over 5 days). Finally called TurboTax helpdesk took 30 minutes to get passed to a higher level technician who then had to call an engineer none of which seemed to go further than the written " How Too". It then took arguing with the second Technician to give me a download link with State as when I tried to reinstall it wanted to charge me for the State as I had already downloaded 1 which is all I wanted the 1. Finally got the download link. During all of this last bit I was copying all pertinent files to another folder for the uninstall/new install after reinstalling all products with the updates was able to send in my forms and print copies
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is the best I've been using Turbo Tax for over 10 years and will continue to use them.
Date published: 2023-03-02
Rated 5 out of 5 by from My savior It's my firs time to use turbo for business, but it was a great experience.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is fast and easy I always use TurboTax. I find it fast and easy. And It's free.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8009