TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Best customer service The customer service expert recently was one of the best. Good customer service, knowledgeable and reliable. He was from Nepalese heritage. My experience was very nice.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use This was a simple year for us and TT made it extremely easy
Date published: 2021-03-03
Rated 4 out of 5 by from Recommend Very direct and straight-forward. User friendly for a beginner.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8008
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best customer service The customer service expert recently was one of the best. Good customer service, knowledgeable and reliable. He was from Nepalese heritage. My experience was very nice.
Date published: 2021-03-03
Rated 5 out of 5 by from Very easy to use This was a simple year for us and TT made it extremely easy
Date published: 2021-03-03
Rated 4 out of 5 by from Recommend Very direct and straight-forward. User friendly for a beginner.
Date published: 2021-03-03
Rated 5 out of 5 by from AWESOME SERVICE AND FAST Excellent service and easy .I'm very happy with the attention they gave me . thanks again for this years service .
Date published: 2021-03-03
Rated 2 out of 5 by from You keep adding the cost 10.50 to process a CC Last year using Turbo....too expensive Will use in person CPA...less expensive If you can believe it!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax saves us money and time! The experts are always helpful and my questions are completely answered every time I file. Turbo Tax means peace of mind for us and we always pay half of what we used to pay elsewhere.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo taxes is awsome you made it easy to file thanks for your service. i will see you next year
Date published: 2021-03-03
Rated 5 out of 5 by from EASY AND SMOOT! EVERYTHING WENT GREAT!! VERY IMPRESSED! WOULD ADVISE FOR ANYONE TO USE.
Date published: 2021-03-03
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8008