TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good but a few issues I wasn’t given the option to change the version we used which ended up in a very long customer service experience.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Is My Friend Though super stressful this time around, Turbo Tax guided me through my tax preparation - as usual. I felt informed and confident as I worked through each aspect of my taxes - including the crypto part :) Thanks Turbo Tax
Date published: 2022-02-24
Rated 5 out of 5 by from this is great for life its very easy mostly helpful. didnt take a long time. good thing to have
Date published: 2022-02-24
Rated 5 out of 5 by from Great program.. turbotax is awesome Easy to use.. highly recommend ! Takes you through step by step.
Date published: 2022-02-24
Rated 4 out of 5 by from helps you with every step of the way turbo tax helps you every step of the way. would definitely use again
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is Great This program is easy to use. Plug in your numbers and it does all the calculating and adjusting behind the scenes. I spent less than 8 hours doing my taxes and what a relief to have it done for another year!
Date published: 2022-02-24
Rated 3 out of 5 by from Good Great Job was good doing my taxes with turbo tax very good work
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax was smooth and easy! This was my first time filing taxes and TurboTax made it a super smooth process. There were tons of guides along the way and information bubbles for every answer needed so you know you're entering the right thing. Spoke to an expert who did answer some questions I had, however was not prompt on responding and seemed unsure. Overall, great experience!
Date published: 2022-02-24
Rated 3 out of 5 by from The new Turbo Tax format needs some work 1. this new format made it difficult to know what form I was working in; I totally missed the place to input my paid estimated taxes. 2. I was never able to get an explanation of why I had to complete form 2210. 3. I receive several 1099-R forms; some in my name and some in Kathryn's name. The program listed the form with no dollar amount or name and asked me to list the info. I had to go back and start over several times to get the right form and know which listed form I should delete.
Date published: 2022-02-24
Rated 5 out of 5 by from THANK YOU TURBOTAX YOU'RE AWESOME I VERY AM APPRECIATIVE FOR THE HELP AND BEST SERVICE THAT I RECEIVED FROM THE COMPANY. ALL OF THE REPRESENTATIVES WERE VERY PROFESSIONAL. THANK YOU FOR BEING SO PATIENT.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 8007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but a few issues I wasn’t given the option to change the version we used which ended up in a very long customer service experience.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax Is My Friend Though super stressful this time around, Turbo Tax guided me through my tax preparation - as usual. I felt informed and confident as I worked through each aspect of my taxes - including the crypto part :) Thanks Turbo Tax
Date published: 2022-02-24
Rated 5 out of 5 by from this is great for life its very easy mostly helpful. didnt take a long time. good thing to have
Date published: 2022-02-24
Rated 5 out of 5 by from Great program.. turbotax is awesome Easy to use.. highly recommend ! Takes you through step by step.
Date published: 2022-02-24
Rated 4 out of 5 by from helps you with every step of the way turbo tax helps you every step of the way. would definitely use again
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is Great This program is easy to use. Plug in your numbers and it does all the calculating and adjusting behind the scenes. I spent less than 8 hours doing my taxes and what a relief to have it done for another year!
Date published: 2022-02-24
Rated 3 out of 5 by from Good Great Job was good doing my taxes with turbo tax very good work
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax was smooth and easy! This was my first time filing taxes and TurboTax made it a super smooth process. There were tons of guides along the way and information bubbles for every answer needed so you know you're entering the right thing. Spoke to an expert who did answer some questions I had, however was not prompt on responding and seemed unsure. Overall, great experience!
Date published: 2022-02-24
Rated 3 out of 5 by from The new Turbo Tax format needs some work 1. this new format made it difficult to know what form I was working in; I totally missed the place to input my paid estimated taxes. 2. I was never able to get an explanation of why I had to complete form 2210. 3. I receive several 1099-R forms; some in my name and some in Kathryn's name. The program listed the form with no dollar amount or name and asked me to list the info. I had to go back and start over several times to get the right form and know which listed form I should delete.
Date published: 2022-02-24
Rated 5 out of 5 by from THANK YOU TURBOTAX YOU'RE AWESOME I VERY AM APPRECIATIVE FOR THE HELP AND BEST SERVICE THAT I RECEIVED FROM THE COMPANY. ALL OF THE REPRESENTATIVES WERE VERY PROFESSIONAL. THANK YOU FOR BEING SO PATIENT.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 8007