TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from I love Turbo tax Very useful. I had help along the way with each question. I really love Turbo tax!!!
Date published: 2021-02-27
Rated 3 out of 5 by from Federal is good but CA state return is bad Federal part is good. When I am asked a question, it generally offers me enough instructions to find the answer, like which line on which form in my previous year tax. But this is not the case for CA state return. I was asked questions that I have little clue and I had to guess what to fill in. And the answers did affect my final return number! That's horrible!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax It was good, really fast and reliable. The use of the people was good also.
Date published: 2021-02-27
Rated 3 out of 5 by from ehhh it was pretty easy but it says its free but it most certainly isnt
Date published: 2021-02-27
Rated 4 out of 5 by from turbo was good it was a little harder this time was lost during my return and how to have it taking out of my account
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is the only tax software that I am confident with using... I have used it for 20+ years now.
Date published: 2021-02-27
Rated 5 out of 5 by from this is easy! This site is amazing! i thought i was going to struggle with my taxes. EZ-PZ
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax. It is easy and safe to use. I had never used turbo tax. I was afraid of doing everything incorrectly, but it is pretty easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is an excellent program that makes it very easy and simple to follow and put the required information in. I had an appointment with a tax expert and I got the call right on time and all my questions were answered. I would definitely recommend it!
Date published: 2021-02-27
Rated 3 out of 5 by from Disappointed I did not like the format this year. Some of the questions left us totally confused and did not apply to us but were forced to choose an answer. Could not actually chat with anyone. Probably will choose another company next year. We have been using for several years and this year was the most upsetting and worse. Very disappointed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love Turbo tax Very useful. I had help along the way with each question. I really love Turbo tax!!!
Date published: 2021-02-27
Rated 3 out of 5 by from Federal is good but CA state return is bad Federal part is good. When I am asked a question, it generally offers me enough instructions to find the answer, like which line on which form in my previous year tax. But this is not the case for CA state return. I was asked questions that I have little clue and I had to guess what to fill in. And the answers did affect my final return number! That's horrible!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax It was good, really fast and reliable. The use of the people was good also.
Date published: 2021-02-27
Rated 3 out of 5 by from ehhh it was pretty easy but it says its free but it most certainly isnt
Date published: 2021-02-27
Rated 4 out of 5 by from turbo was good it was a little harder this time was lost during my return and how to have it taking out of my account
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is the only tax software that I am confident with using... I have used it for 20+ years now.
Date published: 2021-02-27
Rated 5 out of 5 by from this is easy! This site is amazing! i thought i was going to struggle with my taxes. EZ-PZ
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax. It is easy and safe to use. I had never used turbo tax. I was afraid of doing everything incorrectly, but it is pretty easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is an excellent program that makes it very easy and simple to follow and put the required information in. I had an appointment with a tax expert and I got the call right on time and all my questions were answered. I would definitely recommend it!
Date published: 2021-02-27
Rated 3 out of 5 by from Disappointed I did not like the format this year. Some of the questions left us totally confused and did not apply to us but were forced to choose an answer. Could not actually chat with anyone. Probably will choose another company next year. We have been using for several years and this year was the most upsetting and worse. Very disappointed.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8007