TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from good life help short wait time to talk to experienced, helpful, friendly tax accountants
Date published: 2022-04-08
Rated 1 out of 5 by from suuuucks!!!! I need to fight everything. It doesn't seem to know the difference betweeent a 1099-misc (not taxable for SE) and a 1099-NEC this list goes on and on
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Fantastic !! Always use Turbo Tax it so easy and well organized
Date published: 2022-04-08
Rated 3 out of 5 by from Updates are needed for 2022 Version Great success in 2019 and 2020, but 2021 Turbotax changed a lot. The biggest issue is that I got stuck on screens, turned out I needed to use the tab button to get to the bottom of the page to get the continue icon to click on. What a pain. It took me over 8 hours to do my taxes and in previous years, it was much faster.
Date published: 2022-04-08
Rated 4 out of 5 by from Simple It's simple and easy to go through everything. The provide good explanations when you have questions
Date published: 2022-04-08
Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was a GREAT helping with my taxes. I thought my purchase of Turbo Tax @ Costco included a free AZ state processing, but I was just billed, and paid via Visa, $25.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbotax is confusing and expensive I think the biggest disadvantage of Turbotax is expensive. In some parts, the explanations are also confusing, but I understand it comprehensively include all the options.
Date published: 2022-04-08
Rated 1 out of 5 by from They force you into buying the paid version What's the point of TT saving my info if I have to fill it out again every year
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good life help short wait time to talk to experienced, helpful, friendly tax accountants
Date published: 2022-04-08
Rated 1 out of 5 by from suuuucks!!!! I need to fight everything. It doesn't seem to know the difference betweeent a 1099-misc (not taxable for SE) and a 1099-NEC this list goes on and on
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Fantastic !! Always use Turbo Tax it so easy and well organized
Date published: 2022-04-08
Rated 3 out of 5 by from Updates are needed for 2022 Version Great success in 2019 and 2020, but 2021 Turbotax changed a lot. The biggest issue is that I got stuck on screens, turned out I needed to use the tab button to get to the bottom of the page to get the continue icon to click on. What a pain. It took me over 8 hours to do my taxes and in previous years, it was much faster.
Date published: 2022-04-08
Rated 4 out of 5 by from Simple It's simple and easy to go through everything. The provide good explanations when you have questions
Date published: 2022-04-08
Rated 4 out of 5 by from Mostly Awesome There are still some areas that have not been simplified for the average person to understand. I don't believe I needed to file a return this year but Turbotax will never tell you this information, I assume it is set up this way so Turbotax always gets paid. Set it up so we can know this for a $5.00 fee and a simple printout that explains why for audits.
Date published: 2022-04-08
Rated 3 out of 5 by from Wasn't Not Free Was told it was free, then I had to pay $54. Doesn't seem right.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was a GREAT helping with my taxes. I thought my purchase of Turbo Tax @ Costco included a free AZ state processing, but I was just billed, and paid via Visa, $25.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbotax is confusing and expensive I think the biggest disadvantage of Turbotax is expensive. In some parts, the explanations are also confusing, but I understand it comprehensively include all the options.
Date published: 2022-04-08
Rated 1 out of 5 by from They force you into buying the paid version What's the point of TT saving my info if I have to fill it out again every year
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8007