TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from helpful The were very helpful. However they were not clear on which software should be used.
Date published: 2022-08-15
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for several years and have found it easy to use, very accurate and it is frequently updated.
Date published: 2022-08-15
Rated 5 out of 5 by from Great to use turbo tax.. i tried another company I used another software and came back.. turbo tax is very simple to use.
Date published: 2022-08-15
Rated 3 out of 5 by from Turbo Tax Business I love Turbo Tax and have used it for over 15 years. In the past, I would have rated it 5 stars. This year every time I tried to print form to authorize e-file, the program would give me error message and kick me out of Turbo Tax. I did the same exact step over 10 times yesterday and it finally worked. I didn't file the tax return until today and tried to change the date. When I tried to print and upload, gave me same error message and would kick me out. It happened several times. I finally changed the date in Turbo Tax and used the form I did yesterday. Very frustrating. I also have trouble saving my files. The only way I could get it to save was to save file to Desktop and then move file. I do not have this problem with any other program.
Date published: 2022-08-15
Rated 5 out of 5 by from I Should Have Started With Turbo Tax I did taxes on another product to save money. It was more difficult to understand what was asked of me, but when I finally completed the returns, efiled them, they were rejected...3 times. I tried to find the error, but there was no guidance, so I corrected what I thought was needed to be corrected. Obviously, I was wrong...3 times! This was certainly worth the money!
Date published: 2022-08-15
Rated 3 out of 5 by from Okay finally transmits but buggy & annoying Hope something better than TurboTax comes along. It - finally - gets it done but at what cost of aggravation. The names of my companies are forever challenged because at one point I removed a "care of" in the address. Again & again I am set back to correct an "override" which must have been done 4 years ago. The California state product is particularly bad. Won't let you separate state taxes from different jurisdictions, some of which are deductible and some not. Infuriating.
Date published: 2022-08-15
Rated 4 out of 5 by from Good Very good. If I had a problem they helped.I will use them again
Date published: 2022-08-15
Rated 5 out of 5 by from Life Saving Help from Turbotax Turbotax is the best they definety help me in getting my taxes done efficiently, they are a life saver
Date published: 2022-08-15
Rated 3 out of 5 by from TT should save all records& be more user friendly We've used TT for nearly twenty years but TT didn't have many of our records especially our older forms which were vital to calculate our home sale's capital gains - a huge oversight on TT's part. This process took so many, many weeks - actually we started in the spring but TT dumped us and we had to start over.
Date published: 2022-08-15
Rated 4 out of 5 by from Overall Turbo Tax is really good seems very thorough and detailed for all the issues needed
Date published: 2022-08-15
All TurboTax® Offerings Reviews - Page 81
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from helpful The were very helpful. However they were not clear on which software should be used.
Date published: 2022-08-15
Rated 5 out of 5 by from TurboTax is great! I've used TurboTax for several years and have found it easy to use, very accurate and it is frequently updated.
Date published: 2022-08-15
Rated 5 out of 5 by from Great to use turbo tax.. i tried another company I used another software and came back.. turbo tax is very simple to use.
Date published: 2022-08-15
Rated 3 out of 5 by from Turbo Tax Business I love Turbo Tax and have used it for over 15 years. In the past, I would have rated it 5 stars. This year every time I tried to print form to authorize e-file, the program would give me error message and kick me out of Turbo Tax. I did the same exact step over 10 times yesterday and it finally worked. I didn't file the tax return until today and tried to change the date. When I tried to print and upload, gave me same error message and would kick me out. It happened several times. I finally changed the date in Turbo Tax and used the form I did yesterday. Very frustrating. I also have trouble saving my files. The only way I could get it to save was to save file to Desktop and then move file. I do not have this problem with any other program.
Date published: 2022-08-15
Rated 5 out of 5 by from I Should Have Started With Turbo Tax I did taxes on another product to save money. It was more difficult to understand what was asked of me, but when I finally completed the returns, efiled them, they were rejected...3 times. I tried to find the error, but there was no guidance, so I corrected what I thought was needed to be corrected. Obviously, I was wrong...3 times! This was certainly worth the money!
Date published: 2022-08-15
Rated 3 out of 5 by from Okay finally transmits but buggy & annoying Hope something better than TurboTax comes along. It - finally - gets it done but at what cost of aggravation. The names of my companies are forever challenged because at one point I removed a "care of" in the address. Again & again I am set back to correct an "override" which must have been done 4 years ago. The California state product is particularly bad. Won't let you separate state taxes from different jurisdictions, some of which are deductible and some not. Infuriating.
Date published: 2022-08-15
Rated 4 out of 5 by from Good Very good. If I had a problem they helped.I will use them again
Date published: 2022-08-15
Rated 5 out of 5 by from Life Saving Help from Turbotax Turbotax is the best they definety help me in getting my taxes done efficiently, they are a life saver
Date published: 2022-08-15
Rated 3 out of 5 by from TT should save all records& be more user friendly We've used TT for nearly twenty years but TT didn't have many of our records especially our older forms which were vital to calculate our home sale's capital gains - a huge oversight on TT's part. This process took so many, many weeks - actually we started in the spring but TT dumped us and we had to start over.
Date published: 2022-08-15
Rated 4 out of 5 by from Overall Turbo Tax is really good seems very thorough and detailed for all the issues needed
Date published: 2022-08-15
All TurboTax® Offerings Reviews - Page 81