TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo tax federal is good Been using turbotax desktop version for 10 years or more. I have income from having rental properties in 2 states - CA and AZ. Turbotax is not smart enough to handle such situations like figuring out AZ adjustments that are needed for depreciation and rental income that pertains to AZ and CA.
Date published: 2022-10-06
Rated 2 out of 5 by from The Audit defence & State efiling issue All these years I still have an issue efiling my state taxes and buying audit defence. It takes me to a Turbo Tax online account where it takes all the credit card info and the transaction fails. None of my credit cards work for this online transaction. This is still a big bug and needs a fix . I really doubt how come such a major issue is not addressed.
Date published: 2022-10-06
Rated 5 out of 5 by from TurboTax (and FRED!) is awesome! Fred was incredibly helpful, made the process easy, and was conscious of my time. He also helped me understand the process much more and show me how to improve my tax game in the future.
Date published: 2022-10-06
Rated 5 out of 5 by from 10plus years - love it 10plus years - love it! Rental steps work except for the alloztion of RE and interest for shared property
Date published: 2022-10-06
Rated 5 out of 5 by from Retook Accounting for a C, or This Ain't My Bag I thought I would never get my hands on one of my three W-2s from last year. Then as tax day neared, I signed up for full-service and was told, "someone will call you *right after* tax day. Well, that didn't happen, but they did get it together.
Date published: 2022-10-06
Rated 5 out of 5 by from best tax serves ever really helpfull and easy i will be doing my taxes with them from now on.
Date published: 2022-10-06
Rated 5 out of 5 by from Quick and Easy Cheryl at Turbo tax made this as quick and easy as possible. It was like talking to a friend while she handled the most dreaded task of the year for you.
Date published: 2022-10-06
Rated 5 out of 5 by from great software This software is great and I have used it for years. I would say more clarity in the explanation comments would be helpful.
Date published: 2022-10-06
Rated 4 out of 5 by from awesomesauce very easy to navigate. didn't take a lot of time to complete
Date published: 2022-10-06
Rated 5 out of 5 by from Great program, intuituve I've been using this product for years. It's the only product I would use for doing my own taxex
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 9
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax federal is good Been using turbotax desktop version for 10 years or more. I have income from having rental properties in 2 states - CA and AZ. Turbotax is not smart enough to handle such situations like figuring out AZ adjustments that are needed for depreciation and rental income that pertains to AZ and CA.
Date published: 2022-10-06
Rated 2 out of 5 by from The Audit defence & State efiling issue All these years I still have an issue efiling my state taxes and buying audit defence. It takes me to a Turbo Tax online account where it takes all the credit card info and the transaction fails. None of my credit cards work for this online transaction. This is still a big bug and needs a fix . I really doubt how come such a major issue is not addressed.
Date published: 2022-10-06
Rated 5 out of 5 by from TurboTax (and FRED!) is awesome! Fred was incredibly helpful, made the process easy, and was conscious of my time. He also helped me understand the process much more and show me how to improve my tax game in the future.
Date published: 2022-10-06
Rated 5 out of 5 by from 10plus years - love it 10plus years - love it! Rental steps work except for the alloztion of RE and interest for shared property
Date published: 2022-10-06
Rated 5 out of 5 by from Retook Accounting for a C, or This Ain't My Bag I thought I would never get my hands on one of my three W-2s from last year. Then as tax day neared, I signed up for full-service and was told, "someone will call you *right after* tax day. Well, that didn't happen, but they did get it together.
Date published: 2022-10-06
Rated 5 out of 5 by from best tax serves ever really helpfull and easy i will be doing my taxes with them from now on.
Date published: 2022-10-06
Rated 5 out of 5 by from Quick and Easy Cheryl at Turbo tax made this as quick and easy as possible. It was like talking to a friend while she handled the most dreaded task of the year for you.
Date published: 2022-10-06
Rated 5 out of 5 by from great software This software is great and I have used it for years. I would say more clarity in the explanation comments would be helpful.
Date published: 2022-10-06
Rated 4 out of 5 by from awesomesauce very easy to navigate. didn't take a lot of time to complete
Date published: 2022-10-06
Rated 5 out of 5 by from Great program, intuituve I've been using this product for years. It's the only product I would use for doing my own taxex
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 9