TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from TURBO TAX CUT ME OFF E-FILE STATE HORRIBLE!!!!! I was in the middle of e_filing my taxes the morning of October 15, 2021. Turbo Tax cancelled the STATE e-file option for the year at 8:00 am on Oct 15, 2021 when I was IN THE MIDDLE OF ALL THE HOOPS OF DOING IT!!!!! SO THEY SAVED ME THEIR STATE E-FILE FEE ($25) plus the "convenience fee" another $50. NOT VERY CONVENIENT!
Date published: 2021-10-20
Rated 3 out of 5 by from 2020 FOREIGN TAX part stinks! Struggled for 2 weeks. Multiple phone calls for assistance. Submission #1 e-file rejected. Deadline extended to 10/20/21. Reworked. Submission #2 e-file rejected. Most recent assistance was case 483093789, transferred to CPA "Barney" by "Josh." Used "Glance" to go through offending portion of .tax file. Barney and TurboTax could find nothing wrong. At Barney's suggestion, will resubmit submission #2 tomorrow (10/20) by USPS, on paper.
Date published: 2021-10-20
Rated 1 out of 5 by from Absolute worst software I have ever used! I have spent months along with late filings due to the bugs in this software. If you have a section 179 carryover buyers beware. They offer no support to work through the issues even with paid support. I will NEVER use Turbotax Business again.
Date published: 2021-10-19
Rated 5 out of 5 by from awesome this software is easy to use and very convenient for filing a late return
Date published: 2021-10-19
Rated 5 out of 5 by from Great for tax purposes I can honestly say that I am very satisfied with the service is I received
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax increased my Refund Who has time to look up and understand all the new tax rules out there. I manually filed last year and plan to amend the return knowing how much I missed by using Turbo Tax this year. I had no idea it pays for itself and then some.
Date published: 2021-10-19
Rated 5 out of 5 by from Easy to use Super easy to follow instructions. I've been using TurboTax for many years.
Date published: 2021-10-19
Rated 4 out of 5 by from Gets the job done, but... Have been using home and business for years but have an LLC now in lieu of schedule C and was dismayed that there isn't a product that allows integration of business and home returns. Had to create K-1s on Business and could not have TT Business and TT Home and Business installed at once. Inconvenient and expensive because I had to purchase both
Date published: 2021-10-19
Rated 5 out of 5 by from GREAT PRODUCT I NUG THRU TAXES EVERY YEAR AND LIKE THE PRODUCT ITS GREAT!
Date published: 2021-10-19
Rated 5 out of 5 by from Have always been happy with TurboTax Have used TurboTax for more than a decade. I have a fairly complicated return and have never run into a situation where the software can't handle the tax situation that I require.
Date published: 2021-10-19
All TurboTax® Offerings Reviews - Page 9
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TURBO TAX CUT ME OFF E-FILE STATE HORRIBLE!!!!! I was in the middle of e_filing my taxes the morning of October 15, 2021. Turbo Tax cancelled the STATE e-file option for the year at 8:00 am on Oct 15, 2021 when I was IN THE MIDDLE OF ALL THE HOOPS OF DOING IT!!!!! SO THEY SAVED ME THEIR STATE E-FILE FEE ($25) plus the "convenience fee" another $50. NOT VERY CONVENIENT!
Date published: 2021-10-20
Rated 3 out of 5 by from 2020 FOREIGN TAX part stinks! Struggled for 2 weeks. Multiple phone calls for assistance. Submission #1 e-file rejected. Deadline extended to 10/20/21. Reworked. Submission #2 e-file rejected. Most recent assistance was case 483093789, transferred to CPA "Barney" by "Josh." Used "Glance" to go through offending portion of .tax file. Barney and TurboTax could find nothing wrong. At Barney's suggestion, will resubmit submission #2 tomorrow (10/20) by USPS, on paper.
Date published: 2021-10-20
Rated 1 out of 5 by from Absolute worst software I have ever used! I have spent months along with late filings due to the bugs in this software. If you have a section 179 carryover buyers beware. They offer no support to work through the issues even with paid support. I will NEVER use Turbotax Business again.
Date published: 2021-10-19
Rated 5 out of 5 by from awesome this software is easy to use and very convenient for filing a late return
Date published: 2021-10-19
Rated 5 out of 5 by from Great for tax purposes I can honestly say that I am very satisfied with the service is I received
Date published: 2021-10-19
Rated 5 out of 5 by from Turbo Tax increased my Refund Who has time to look up and understand all the new tax rules out there. I manually filed last year and plan to amend the return knowing how much I missed by using Turbo Tax this year. I had no idea it pays for itself and then some.
Date published: 2021-10-19
Rated 5 out of 5 by from Easy to use Super easy to follow instructions. I've been using TurboTax for many years.
Date published: 2021-10-19
Rated 4 out of 5 by from Gets the job done, but... Have been using home and business for years but have an LLC now in lieu of schedule C and was dismayed that there isn't a product that allows integration of business and home returns. Had to create K-1s on Business and could not have TT Business and TT Home and Business installed at once. Inconvenient and expensive because I had to purchase both
Date published: 2021-10-19
Rated 5 out of 5 by from GREAT PRODUCT I NUG THRU TAXES EVERY YEAR AND LIKE THE PRODUCT ITS GREAT!
Date published: 2021-10-19
Rated 5 out of 5 by from Have always been happy with TurboTax Have used TurboTax for more than a decade. I have a fairly complicated return and have never run into a situation where the software can't handle the tax situation that I require.
Date published: 2021-10-19
All TurboTax® Offerings Reviews - Page 9