TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Helpful Oh my gosh turbo tax was so fast and easy it was so excellent oh my gosh best thing since sliced bread.
Date published: 2021-03-05
Rated 5 out of 5 by from First time user So I normally use a service to file my taxes, but on the HIGHLY suggestion of my brother, I decided to try Turbo Tax out for the first time this year, and I was not disappointed. It was easy and "painless". The user friendly, step-by-step instructions were incredible. Highly recommend!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier Rating I thought that the information regarding whether military retirement pension payments are Qualified or Non-Qualified is unclear, because the military now has 401(k) type plans as well as pension payments. Additionally, for a filer who made charitable contributions and is not itemizing it was not stated in the instructions to only type in a maximum of $300 for line 10b. The software did a good job of catching an income entry error.
Date published: 2021-03-05
Rated 5 out of 5 by from So easy to use Great experience. Truly easy to 'wade through' all the necessary tax requirements.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy I love the step by step double/tripple check all along the way. Great product
Date published: 2021-03-05
Rated 5 out of 5 by from There are two things certain in life... Death and taxes are certainties in life, but y'all made the taxes easy! Thanks!
Date published: 2021-03-05
Rated 2 out of 5 by from TurboTax is a nightmare! It's nightmare! Communication is slow and cumbersome. Our return is short form with 4 documents and still took at least 3 to 4 weeks. You sure make H&R look good
Date published: 2021-03-05
Rated 5 out of 5 by from Great Service This year the service was better it seemed they upgraded the software thanks
Date published: 2021-03-05
Rated 5 out of 5 by from I appreciate TurboTax The lady on the phone who helped me was very understanding and patience and I appreciate that doing your taxes can be very frustrating and she helps me to calm down and fix my AGI resubmit my taxes
Date published: 2021-03-05
Rated 3 out of 5 by from Illogical processing of dataIlogical Entering data for 1099 for - I stated we received periodic payments but if I went back that answer was changed to NOT receiving periodic payments. Talked to Turbotax rep but we couldn't determine why that one selection kept reverting back. Not sure of the impact on the information that got filed
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful Oh my gosh turbo tax was so fast and easy it was so excellent oh my gosh best thing since sliced bread.
Date published: 2021-03-05
Rated 5 out of 5 by from First time user So I normally use a service to file my taxes, but on the HIGHLY suggestion of my brother, I decided to try Turbo Tax out for the first time this year, and I was not disappointed. It was easy and "painless". The user friendly, step-by-step instructions were incredible. Highly recommend!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier Rating I thought that the information regarding whether military retirement pension payments are Qualified or Non-Qualified is unclear, because the military now has 401(k) type plans as well as pension payments. Additionally, for a filer who made charitable contributions and is not itemizing it was not stated in the instructions to only type in a maximum of $300 for line 10b. The software did a good job of catching an income entry error.
Date published: 2021-03-05
Rated 5 out of 5 by from So easy to use Great experience. Truly easy to 'wade through' all the necessary tax requirements.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy I love the step by step double/tripple check all along the way. Great product
Date published: 2021-03-05
Rated 5 out of 5 by from There are two things certain in life... Death and taxes are certainties in life, but y'all made the taxes easy! Thanks!
Date published: 2021-03-05
Rated 2 out of 5 by from TurboTax is a nightmare! It's nightmare! Communication is slow and cumbersome. Our return is short form with 4 documents and still took at least 3 to 4 weeks. You sure make H&R look good
Date published: 2021-03-05
Rated 5 out of 5 by from Great Service This year the service was better it seemed they upgraded the software thanks
Date published: 2021-03-05
Rated 5 out of 5 by from I appreciate TurboTax The lady on the phone who helped me was very understanding and patience and I appreciate that doing your taxes can be very frustrating and she helps me to calm down and fix my AGI resubmit my taxes
Date published: 2021-03-05
Rated 3 out of 5 by from Illogical processing of dataIlogical Entering data for 1099 for - I stated we received periodic payments but if I went back that answer was changed to NOT receiving periodic payments. Talked to Turbotax rep but we couldn't determine why that one selection kept reverting back. Not sure of the impact on the information that got filed
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 8000