TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Too many Issues wrong The error checker stated no errors, yet it was rejected by the IRS. Instead of the program taking me to the errors to fix, it gave me a paragraph to read, without links to forms. It was very aggravating. I also could not show a refund that was confiscated for taxes owed, so it put it in as income. Bad software this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I am glad I used TurboTax I had a unique tax situation with a lot of different factors. After I attempted to file solely on my own - I realized I needed help. I upgraded and enlisted the help of the online TurboTax professors. I had multiple questions and talked with two different people using the online chat option. It was very helpful and I am so thankful I chose this option.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Pat was great expert. She stayed in contact through every step. She provided me with updates. I appreciate her for walking me through Tax form and provided insightful information.
Date published: 2022-04-07
Rated 5 out of 5 by from I've used Turbo Tax a few years now and love it! Turbo Tax is easy to use and I recommend it. I have a schedule K-1 in my return and this area could be a little more friendly. Mostly, the fault of the State I live in, not Turbo Tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Works Great! I had some trouble installing the software after upgrading to Windows 11. Telephone support was spotty and time-consuming. I had to rely on posts to the internet outside of Turbotax.
Date published: 2022-04-07
Rated 5 out of 5 by from Great! No worry filing. I have been trying to get IRS on the phone for a year about the pin I’m supposed to have
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Program Turbo Tax was great, walks you through the process step by step
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is awesome This form was simplistic at it's finest. Definitely have recommended it.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo was great First-time user. Turbo made it easy and simple. I recommended it.
Date published: 2022-04-07
Rated 5 out of 5 by from Solid support Lots of good context provided by my expert, pleased with my return.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too many Issues wrong The error checker stated no errors, yet it was rejected by the IRS. Instead of the program taking me to the errors to fix, it gave me a paragraph to read, without links to forms. It was very aggravating. I also could not show a refund that was confiscated for taxes owed, so it put it in as income. Bad software this year.
Date published: 2022-04-07
Rated 5 out of 5 by from I am glad I used TurboTax I had a unique tax situation with a lot of different factors. After I attempted to file solely on my own - I realized I needed help. I upgraded and enlisted the help of the online TurboTax professors. I had multiple questions and talked with two different people using the online chat option. It was very helpful and I am so thankful I chose this option.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax Pat was great expert. She stayed in contact through every step. She provided me with updates. I appreciate her for walking me through Tax form and provided insightful information.
Date published: 2022-04-07
Rated 5 out of 5 by from I've used Turbo Tax a few years now and love it! Turbo Tax is easy to use and I recommend it. I have a schedule K-1 in my return and this area could be a little more friendly. Mostly, the fault of the State I live in, not Turbo Tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Works Great! I had some trouble installing the software after upgrading to Windows 11. Telephone support was spotty and time-consuming. I had to rely on posts to the internet outside of Turbotax.
Date published: 2022-04-07
Rated 5 out of 5 by from Great! No worry filing. I have been trying to get IRS on the phone for a year about the pin I’m supposed to have
Date published: 2022-04-07
Rated 5 out of 5 by from Awesome Program Turbo Tax was great, walks you through the process step by step
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax is awesome This form was simplistic at it's finest. Definitely have recommended it.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo was great First-time user. Turbo made it easy and simple. I recommended it.
Date published: 2022-04-07
Rated 5 out of 5 by from Solid support Lots of good context provided by my expert, pleased with my return.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 7997