TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Overall Turbo Tax did a great Job! We did have some issues with importing information. Joshua assisted us and did a WONDERFUL job. He was knowledgeable and very, very patient with us. Made our life so much easier. If we had questions, he would look it up for us and discuss it at length with us.
Date published: 2021-03-03
Rated 1 out of 5 by from frustrating experience I used the downloaded version first and was nearly done, only to then be told (after the program shut down) that there were technical issues with using the program on Mac computers. Too bad they couldn't determine that before selling the program to people who own Mac computers. I was then told that I could either wait and see if they could solve the problem or use the online version. Unfortunately, the file generated by the downloadable version can not be read by the online version. So, I had to re-enter all of my information. The only bright side was the technical person who assisted me was wonderful. She did an excellent job.
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use Clear instructions and very easy to use. Way to go turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from awesome and easy easy and very helpful. took me less than an hour would highly recommend
Date published: 2021-03-03
Rated 5 out of 5 by from Good I had fun doing my own taxes for the first by myself
Date published: 2021-03-03
Rated 5 out of 5 by from Great Was very easy and understandable. It was step by step instructins.
Date published: 2021-03-03
Rated 5 out of 5 by from great service I had help from a very patient representative Neither one of us could see why I was stuck but we did a work around and got off the page
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Fast & Awesome I had tried another company. they had me owing $227 and could not get it to complete the file process. With Turbotax, they found $1800 in simulus money and got me a $3200 tax refund
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax get's you Economic Relief Payments! I love TurboTax, I use it every year since becoming an independent. I never received my stimulus checks during the 202 Global Pandemic. I am one of 30 Million who were eligble but didn't get the economic impact payment. The IRS is confusing - but TurboTax allows you to file for the recovery rebate to get that money in your tax return.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is great Easy to understand and when help was needed it was available.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 7996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Overall Turbo Tax did a great Job! We did have some issues with importing information. Joshua assisted us and did a WONDERFUL job. He was knowledgeable and very, very patient with us. Made our life so much easier. If we had questions, he would look it up for us and discuss it at length with us.
Date published: 2021-03-03
Rated 1 out of 5 by from frustrating experience I used the downloaded version first and was nearly done, only to then be told (after the program shut down) that there were technical issues with using the program on Mac computers. Too bad they couldn't determine that before selling the program to people who own Mac computers. I was then told that I could either wait and see if they could solve the problem or use the online version. Unfortunately, the file generated by the downloadable version can not be read by the online version. So, I had to re-enter all of my information. The only bright side was the technical person who assisted me was wonderful. She did an excellent job.
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use Clear instructions and very easy to use. Way to go turbotax
Date published: 2021-03-03
Rated 5 out of 5 by from awesome and easy easy and very helpful. took me less than an hour would highly recommend
Date published: 2021-03-03
Rated 5 out of 5 by from Good I had fun doing my own taxes for the first by myself
Date published: 2021-03-03
Rated 5 out of 5 by from Great Was very easy and understandable. It was step by step instructins.
Date published: 2021-03-03
Rated 5 out of 5 by from great service I had help from a very patient representative Neither one of us could see why I was stuck but we did a work around and got off the page
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Fast & Awesome I had tried another company. they had me owing $227 and could not get it to complete the file process. With Turbotax, they found $1800 in simulus money and got me a $3200 tax refund
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax get's you Economic Relief Payments! I love TurboTax, I use it every year since becoming an independent. I never received my stimulus checks during the 202 Global Pandemic. I am one of 30 Million who were eligble but didn't get the economic impact payment. The IRS is confusing - but TurboTax allows you to file for the recovery rebate to get that money in your tax return.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is great Easy to understand and when help was needed it was available.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 7996