TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
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Rated 5 out of 5 by from Without TURBOTAX I would be lost!!!!!! I seemed to have a hard time with some things this year, I got confused and needed help. One call got me connected with Harold. He saved my sanity. He went over everything and got me back on track. I can't thank him enough! Best Regards, BB
Date published: 2021-03-05
Rated 3 out of 5 by from Good but overpriced. I don't like all of the add ons they try to sell to you. The state version should also include e-file in the price. An additional $25 to e-file is ridiculous!
Date published: 2021-03-05
Rated 5 out of 5 by from Helpful Oh my gosh turbo tax was so fast and easy it was so excellent oh my gosh best thing since sliced bread.
Date published: 2021-03-05
Rated 5 out of 5 by from First time user So I normally use a service to file my taxes, but on the HIGHLY suggestion of my brother, I decided to try Turbo Tax out for the first time this year, and I was not disappointed. It was easy and "painless". The user friendly, step-by-step instructions were incredible. Highly recommend!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier Rating I thought that the information regarding whether military retirement pension payments are Qualified or Non-Qualified is unclear, because the military now has 401(k) type plans as well as pension payments. Additionally, for a filer who made charitable contributions and is not itemizing it was not stated in the instructions to only type in a maximum of $300 for line 10b. The software did a good job of catching an income entry error.
Date published: 2021-03-05
Rated 5 out of 5 by from So easy to use Great experience. Truly easy to 'wade through' all the necessary tax requirements.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy I love the step by step double/tripple check all along the way. Great product
Date published: 2021-03-05
Rated 5 out of 5 by from There are two things certain in life... Death and taxes are certainties in life, but y'all made the taxes easy! Thanks!
Date published: 2021-03-05
Rated 2 out of 5 by from TurboTax is a nightmare! It's nightmare! Communication is slow and cumbersome. Our return is short form with 4 documents and still took at least 3 to 4 weeks. You sure make H&R look good
Date published: 2021-03-05
Rated 5 out of 5 by from Great Service This year the service was better it seemed they upgraded the software thanks
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7996
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Without TURBOTAX I would be lost!!!!!! I seemed to have a hard time with some things this year, I got confused and needed help. One call got me connected with Harold. He saved my sanity. He went over everything and got me back on track. I can't thank him enough! Best Regards, BB
Date published: 2021-03-05
Rated 3 out of 5 by from Good but overpriced. I don't like all of the add ons they try to sell to you. The state version should also include e-file in the price. An additional $25 to e-file is ridiculous!
Date published: 2021-03-05
Rated 5 out of 5 by from Helpful Oh my gosh turbo tax was so fast and easy it was so excellent oh my gosh best thing since sliced bread.
Date published: 2021-03-05
Rated 5 out of 5 by from First time user So I normally use a service to file my taxes, but on the HIGHLY suggestion of my brother, I decided to try Turbo Tax out for the first time this year, and I was not disappointed. It was easy and "painless". The user friendly, step-by-step instructions were incredible. Highly recommend!!
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax Premier Rating I thought that the information regarding whether military retirement pension payments are Qualified or Non-Qualified is unclear, because the military now has 401(k) type plans as well as pension payments. Additionally, for a filer who made charitable contributions and is not itemizing it was not stated in the instructions to only type in a maximum of $300 for line 10b. The software did a good job of catching an income entry error.
Date published: 2021-03-05
Rated 5 out of 5 by from So easy to use Great experience. Truly easy to 'wade through' all the necessary tax requirements.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is easy I love the step by step double/tripple check all along the way. Great product
Date published: 2021-03-05
Rated 5 out of 5 by from There are two things certain in life... Death and taxes are certainties in life, but y'all made the taxes easy! Thanks!
Date published: 2021-03-05
Rated 2 out of 5 by from TurboTax is a nightmare! It's nightmare! Communication is slow and cumbersome. Our return is short form with 4 documents and still took at least 3 to 4 weeks. You sure make H&R look good
Date published: 2021-03-05
Rated 5 out of 5 by from Great Service This year the service was better it seemed they upgraded the software thanks
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7996