TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by
Lasthand from
FAST AND HELPFUL
they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by
JMOE2021 from
EXCELLENT
VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by
The_Kasl from
Turbo Tax Business: Meh
The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by
Peter14 from
Really amazing and helpful
first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by
null from
explains services well
I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by
2020mook from
TurboTax so so!
Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by
Jenn in ama from
Very user friendly
Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by
Anne63 from
Turbo tax makes it easy to file your taxes.
Turbo tax made it easy, The extra information and the videos are helpful.
All TurboTax® Offerings Reviews - Page 7994
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
HPatH from
Good to use although poor Customer service
I loved using this last year. I had a lot of trouble with it this year, for some reason. I kept missing areas to complete. Then, when I called a "tax expert" a couple times, only 1 out of 3 seemed to know what they were doing.
Date published: 2021-02-26
Rated 5 out of 5 by
Mark627 from
Fast, easy, and great tax advice from the staff!
All sections were easy to follow and everything was explained in detail. I have use Turbotax for years and it gets better every time I file!
Date published: 2021-02-26
Rated 5 out of 5 by
Lasthand from
FAST AND HELPFUL
they saved all my data, asked the right questions, and were quick to use
Date published: 2021-02-26
Rated 5 out of 5 by
JMOE2021 from
EXCELLENT
VERY USER FRIENDLY, EXCELLENT! I HIGHLY RECOMMEND IT!
Date published: 2021-02-26
Rated 3 out of 5 by
The_Kasl from
Turbo Tax Business: Meh
The "help" within Turbo Tax for business is weak at best. I had to spend 99% of my time doing research. Even a place (better than the "community") to research what I have to believe are very common topics, with caveats that the information is not legal advice, would be useful. I remember decades ago the help via CD was better than what is going on now, which is strange and sad.
Date published: 2021-02-26
Rated 5 out of 5 by
Peter14 from
Really amazing and helpful
first time filing taxes and wanted to do it with the most hassle-free platform. TurboTax Live Premier is that platform. Had an issues that could not be resolved but managed to get it done with the help of a tax expert via chat. Took almost 2 hours but the expert was patience and helpful throughout. Really happy with this subscription and did not mind paying extra.
Date published: 2021-02-26
Rated 5 out of 5 by
null from
explains services well
I used simple free file. It was hassle free. Quick and easy process.
Date published: 2021-02-26
Rated 3 out of 5 by
2020mook from
TurboTax so so!
Using the app was a little confusing. Should have used someone else
Date published: 2021-02-26
Rated 5 out of 5 by
Jenn in ama from
Very user friendly
Turbo Tax is very efficient and user friendly! I was able to complete our taxes in less than 20 minutes.
Date published: 2021-02-26
Rated 5 out of 5 by
Anne63 from
Turbo tax makes it easy to file your taxes.
Turbo tax made it easy, The extra information and the videos are helpful.
All TurboTax® Offerings Reviews - Page 7994
Date published: 2021-02-26