TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax Problems Not entirely sure what happened, but my federal return dropped over 800 after entering a w-2. After not being able to figure out why i gave up and tried to file my taxes just to get it over with. I then had problems with your kredit karma deal and when i tried to speak to someone over the phone they couldn't even find my number or email in the system to bring up or start a case.
Date published: 2022-02-23
Rated 5 out of 5 by from always a good experience I've tried other companies but Turbo tax is the best.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy and Fast The process was very easy. I got a refund just a bit higher than I figured due to some math errors on my part this process made it fool proof.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent service! I have used Turbotax for several years now. I love all the features, particularly the tax chat with a live expert and the identity protection. I highly recommend it to anyone!
Date published: 2022-02-23
Rated 5 out of 5 by from First Time User. Will Use again! This is my first time doing my taxes by Turbo Tax. It was easy to understand I will be using it again!
Date published: 2022-02-23
Rated 5 out of 5 by from Woo Got it done quick but it was very expensive had to pay for each state and federal separate
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Well it has been so wonderful and great work from them
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and Simple! Very explanatory, fast and easy! I had no issues and all of my questions were answered on their own.
Date published: 2022-02-23
Rated 4 out of 5 by from Not bad but not great Honestly could do without the 'recommendations' the new credit karma feature doesn't disclose up front that you are signing up for a credit card...also it's hidden that there is a fee for paying the fees with your refund. Very user friendly and very easy to navigate. I like that you can always go back to double check information through the whole process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is the way to go Turbo tax is the easiest and best way to file and keep all my returns organized and accessible all year long.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7992
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Problems Not entirely sure what happened, but my federal return dropped over 800 after entering a w-2. After not being able to figure out why i gave up and tried to file my taxes just to get it over with. I then had problems with your kredit karma deal and when i tried to speak to someone over the phone they couldn't even find my number or email in the system to bring up or start a case.
Date published: 2022-02-23
Rated 5 out of 5 by from always a good experience I've tried other companies but Turbo tax is the best.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy and Fast The process was very easy. I got a refund just a bit higher than I figured due to some math errors on my part this process made it fool proof.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent service! I have used Turbotax for several years now. I love all the features, particularly the tax chat with a live expert and the identity protection. I highly recommend it to anyone!
Date published: 2022-02-23
Rated 5 out of 5 by from First Time User. Will Use again! This is my first time doing my taxes by Turbo Tax. It was easy to understand I will be using it again!
Date published: 2022-02-23
Rated 5 out of 5 by from Woo Got it done quick but it was very expensive had to pay for each state and federal separate
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Well it has been so wonderful and great work from them
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and Simple! Very explanatory, fast and easy! I had no issues and all of my questions were answered on their own.
Date published: 2022-02-23
Rated 4 out of 5 by from Not bad but not great Honestly could do without the 'recommendations' the new credit karma feature doesn't disclose up front that you are signing up for a credit card...also it's hidden that there is a fee for paying the fees with your refund. Very user friendly and very easy to navigate. I like that you can always go back to double check information through the whole process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is the way to go Turbo tax is the easiest and best way to file and keep all my returns organized and accessible all year long.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7992