TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Tacos Mom from Not Pleased this time I love using Turbo Tax. This is my first time using the online . It cost more than buying it on cd. the cd allows you to do up to 5 tax returns. online 1. I have 2 more taxes to file and now I have to pay again. Not pleased...
Date published: 2023-03-04
Rated 2 out of 5 by Disgruntledrecost from TurboTax is way more expensive I have been a customer for many years, always purchasing the disc for under $70, which I did this year. For the first time, the disc would not open and said it was corrupted. I put in for a refund, which who knows if I will receive it. In the meantime, I used the online method and you don't get the price until spending over two hours learning and using the new way. It was almost three times what I've ever paid, partly because I was charged for the NY return, which was always included. I am not happy about that big an increase and will be really disgusted if I'm not refunded the price of the disc, which I was told would not include the tax regardless.
Date published: 2023-03-04
Rated 5 out of 5 by Steven2890 from Simple & Thorough We've been using Turbo Tax for several years now. It's convenient. I do it at home when I'm ready. Takes about an hour, hour and a half. It asks all the necessary questions. Since it's not an appointment with anyone, I feel like I can view my bank accounts to check for donations/car registrations without pressure. I like that I can do state and federal together. Price is reasonable, comparable or less than having a tax professional do it . I did want to pay what I owed in federal taxes with a credit card (try and earn some points) but there's a large fee to use a credit card which makes it not worth it. Need to fix that.
Date published: 2023-03-04
Rated 5 out of 5 by Jendav from Quick and easy Like the flexibility of doing on line. Clear instructions.
Date published: 2023-03-04
Rated 3 out of 5 by Tuity Fruity from Too Expensive You barely get back any kind of refund and then you pay back half of that refund to file. Too many checks and balances.
Date published: 2023-03-04
Rated 5 out of 5 by valyn1688 from You make it easy! As everyone says taxes are so frustrating. You guys make it easy and almost stress free
Date published: 2023-03-04
Rated 5 out of 5 by RichieGirl from GREAT This was my first time using turbotax, and it was super user friendly.
Date published: 2023-03-04
Rated 5 out of 5 by RPZEE from Great set up to work with Ihave been using turbo tax for a couple of years and its great
Date published: 2023-03-04
Rated 4 out of 5 by gerfnitauthor from Okay, but needed override to carry over a balance On our Federal taxes, we had to override to get TurboTax to let us carry over a positive balance to next year's taxes. That shouldn't be required.
Date published: 2023-03-04
Rated 5 out of 5 by Tia1998 from Is awesome He got me everything I need. He made sure I was updated
All TurboTax® Offerings Reviews - Page 7980
Date published: 2023-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Tacos Mom from Not Pleased this time I love using Turbo Tax. This is my first time using the online . It cost more than buying it on cd. the cd allows you to do up to 5 tax returns. online 1. I have 2 more taxes to file and now I have to pay again. Not pleased...
Date published: 2023-03-04
Rated 2 out of 5 by Disgruntledrecost from TurboTax is way more expensive I have been a customer for many years, always purchasing the disc for under $70, which I did this year. For the first time, the disc would not open and said it was corrupted. I put in for a refund, which who knows if I will receive it. In the meantime, I used the online method and you don't get the price until spending over two hours learning and using the new way. It was almost three times what I've ever paid, partly because I was charged for the NY return, which was always included. I am not happy about that big an increase and will be really disgusted if I'm not refunded the price of the disc, which I was told would not include the tax regardless.
Date published: 2023-03-04
Rated 5 out of 5 by Steven2890 from Simple & Thorough We've been using Turbo Tax for several years now. It's convenient. I do it at home when I'm ready. Takes about an hour, hour and a half. It asks all the necessary questions. Since it's not an appointment with anyone, I feel like I can view my bank accounts to check for donations/car registrations without pressure. I like that I can do state and federal together. Price is reasonable, comparable or less than having a tax professional do it . I did want to pay what I owed in federal taxes with a credit card (try and earn some points) but there's a large fee to use a credit card which makes it not worth it. Need to fix that.
Date published: 2023-03-04
Rated 5 out of 5 by Jendav from Quick and easy Like the flexibility of doing on line. Clear instructions.
Date published: 2023-03-04
Rated 3 out of 5 by Tuity Fruity from Too Expensive You barely get back any kind of refund and then you pay back half of that refund to file. Too many checks and balances.
Date published: 2023-03-04
Rated 5 out of 5 by valyn1688 from You make it easy! As everyone says taxes are so frustrating. You guys make it easy and almost stress free
Date published: 2023-03-04
Rated 5 out of 5 by RichieGirl from GREAT This was my first time using turbotax, and it was super user friendly.
Date published: 2023-03-04
Rated 5 out of 5 by RPZEE from Great set up to work with Ihave been using turbo tax for a couple of years and its great
Date published: 2023-03-04
Rated 4 out of 5 by gerfnitauthor from Okay, but needed override to carry over a balance On our Federal taxes, we had to override to get TurboTax to let us carry over a positive balance to next year's taxes. That shouldn't be required.
Date published: 2023-03-04
Rated 5 out of 5 by Tia1998 from Is awesome He got me everything I need. He made sure I was updated
All TurboTax® Offerings Reviews - Page 7980
Date published: 2023-03-04