TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from great easy as always to work with them and seven years running
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax, Roy is Great! Roy was so helpful at maximizing the expenses I had forgotten about!
Date published: 2023-02-15
Rated 5 out of 5 by from Quick and simple Made changes very quickly because it saved past information from pervious years. Simple and quick!
Date published: 2023-02-15
Rated 5 out of 5 by from I love doing my taxes with Turbo Taxes I love doing my taxes with Turbo Taxes! I've done them now three years straight. The customer service agent that helped me was fantastic!
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT EXPERIENCE I have been using turbo tax for a few years. always find it to be very detailed, and easy to use.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Satisfaction Review This year was a particularly challenging year for me regarding filing. I did use the help of the tax professionals and each individual was absolutely the best!! They helped me to understand that I had entered everything correctly and, unfortunate as it was, that my tax was accurate. They really got me through this process with my sanity in tact.
Date published: 2023-02-15
Rated 2 out of 5 by from Not Happy! I do not like the fact that TurboTax has opted out of the the FFA (File Free Alliance) program for people making under a certain income. All of my former taxes have been done here and transferring the information next year is going to be a headache at best. I only chose to file with Turbo Tax this year because I did not know until I went to file my taxes that they were no longer free on Turbo Tax. Will be looking else where for next year.
Date published: 2023-02-15
Rated 4 out of 5 by from It was not too bad I wished it took less time. I got sick of reviewing the information repeatedly.
Date published: 2023-02-15
Rated 5 out of 5 by from very helpful Live chat assistance is extremely helpful throughout the entire process
Date published: 2023-02-15
Rated 5 out of 5 by from So great for first timers like myself! It was my first time filing taxes on my own as my accountant retired. I was so nervous, but TurboTax literally did the work and guided me through the whole process! They checked over my items when I contacted them through the chat option, which I highly recommend!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 7980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy as always to work with them and seven years running
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax, Roy is Great! Roy was so helpful at maximizing the expenses I had forgotten about!
Date published: 2023-02-15
Rated 5 out of 5 by from Quick and simple Made changes very quickly because it saved past information from pervious years. Simple and quick!
Date published: 2023-02-15
Rated 5 out of 5 by from I love doing my taxes with Turbo Taxes I love doing my taxes with Turbo Taxes! I've done them now three years straight. The customer service agent that helped me was fantastic!
Date published: 2023-02-15
Rated 5 out of 5 by from GREAT EXPERIENCE I have been using turbo tax for a few years. always find it to be very detailed, and easy to use.
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax Satisfaction Review This year was a particularly challenging year for me regarding filing. I did use the help of the tax professionals and each individual was absolutely the best!! They helped me to understand that I had entered everything correctly and, unfortunate as it was, that my tax was accurate. They really got me through this process with my sanity in tact.
Date published: 2023-02-15
Rated 2 out of 5 by from Not Happy! I do not like the fact that TurboTax has opted out of the the FFA (File Free Alliance) program for people making under a certain income. All of my former taxes have been done here and transferring the information next year is going to be a headache at best. I only chose to file with Turbo Tax this year because I did not know until I went to file my taxes that they were no longer free on Turbo Tax. Will be looking else where for next year.
Date published: 2023-02-15
Rated 4 out of 5 by from It was not too bad I wished it took less time. I got sick of reviewing the information repeatedly.
Date published: 2023-02-15
Rated 5 out of 5 by from very helpful Live chat assistance is extremely helpful throughout the entire process
Date published: 2023-02-15
Rated 5 out of 5 by from So great for first timers like myself! It was my first time filing taxes on my own as my accountant retired. I was so nervous, but TurboTax literally did the work and guided me through the whole process! They checked over my items when I contacted them through the chat option, which I highly recommend!
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 7980