TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from experts are not expert or helpful last year was my first owning a rental property. The expert did not tell me to take depreciation. The software does not have an intuitive location to enter it. I paid too much last year. My service with Turbo tax was poor. The expert helping me this year said it was my fault.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Super easy and quick to complete on my own. If I was unsure, I used the "helpful links" and my worries were gone.
Date published: 2023-03-02
Rated 5 out of 5 by from ANOTHER EASY YEAR Every year we all dread filling out tax forms. But for the last 7 years, tax day is a quick half hour of easy form filling
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is so easy to use! I've been using Turbo Tax of decades and have never had issues or problems with the software. They keep making it easier and easier to use.
Date published: 2023-03-02
Rated 5 out of 5 by from Happy repeat cutomer Fabulous, It is an easy process. I appreciated the online help,
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO TAX IS THE BEST THIS IS THE BEST SOFTWARE PACKAGE TO DO TAXES it is friendly user. a
Date published: 2023-03-02
Rated 4 out of 5 by from turbo tax is ok Takes too long for a simple return. Should be able to skip over a lot of stuff. Needs to add skips instead of filling out everything not needed.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax is awesome Fast and efficient. Need to clean up the dependent part. The head of household eligibility section is incorrect.
Date published: 2023-03-02
Rated 1 out of 5 by from Somehow they just keep making the software worse I am stuck in a loop of using this software even though I am not pleased with it. The product seems to keep getting worse every year.
Date published: 2023-03-02
Rated 3 out of 5 by from Hit some snags, but overall happy I have been using Turbo Tax for many, many years, and the best part has always been how it would walk you through the process and how easy it was. Unfortunately, this time I hit several snags. It took me much longer to be able to file due to the system asking for irrelivant information that does not pertain to me but would not let me proceed to the next step, showing that something needed attention even though it did not. It took me several weeks before the system would allow me to file. I hope this was a one time issue and plan on returning next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7976
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from experts are not expert or helpful last year was my first owning a rental property. The expert did not tell me to take depreciation. The software does not have an intuitive location to enter it. I paid too much last year. My service with Turbo tax was poor. The expert helping me this year said it was my fault.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing!!! Super easy and quick to complete on my own. If I was unsure, I used the "helpful links" and my worries were gone.
Date published: 2023-03-02
Rated 5 out of 5 by from ANOTHER EASY YEAR Every year we all dread filling out tax forms. But for the last 7 years, tax day is a quick half hour of easy form filling
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is so easy to use! I've been using Turbo Tax of decades and have never had issues or problems with the software. They keep making it easier and easier to use.
Date published: 2023-03-02
Rated 5 out of 5 by from Happy repeat cutomer Fabulous, It is an easy process. I appreciated the online help,
Date published: 2023-03-02
Rated 5 out of 5 by from TURBO TAX IS THE BEST THIS IS THE BEST SOFTWARE PACKAGE TO DO TAXES it is friendly user. a
Date published: 2023-03-02
Rated 4 out of 5 by from turbo tax is ok Takes too long for a simple return. Should be able to skip over a lot of stuff. Needs to add skips instead of filling out everything not needed.
Date published: 2023-03-02
Rated 4 out of 5 by from Turbo Tax is awesome Fast and efficient. Need to clean up the dependent part. The head of household eligibility section is incorrect.
Date published: 2023-03-02
Rated 1 out of 5 by from Somehow they just keep making the software worse I am stuck in a loop of using this software even though I am not pleased with it. The product seems to keep getting worse every year.
Date published: 2023-03-02
Rated 3 out of 5 by from Hit some snags, but overall happy I have been using Turbo Tax for many, many years, and the best part has always been how it would walk you through the process and how easy it was. Unfortunately, this time I hit several snags. It took me much longer to be able to file due to the system asking for irrelivant information that does not pertain to me but would not let me proceed to the next step, showing that something needed attention even though it did not. It took me several weeks before the system would allow me to file. I hope this was a one time issue and plan on returning next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7976