TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
Nanfghypplit from
experts are not expert or helpful
last year was my first owning a rental property. The expert did not tell me to take depreciation. The software does not have an intuitive location to enter it. I paid too much last year. My service with Turbo tax was poor. The expert helping me this year said it was my fault.
Date published: 2023-03-02
Rated 5 out of 5 by
AMG23 from
Turbo Tax is Amazing!!!
Super easy and quick to complete on my own. If I was unsure, I used the "helpful links" and my worries were gone.
Date published: 2023-03-02
Rated 5 out of 5 by
TayLaur from
ANOTHER EASY YEAR
Every year we all dread filling out tax forms. But for the last 7 years, tax day is a quick half hour of easy form filling
Date published: 2023-03-02
Rated 5 out of 5 by
TybeeGirl305 from
Turbo Tax is so easy to use!
I've been using Turbo Tax of decades and have never had issues or problems with the software. They keep making it easier and easier to use.
Date published: 2023-03-02
Rated 5 out of 5 by
David Miles from
Happy repeat cutomer
Fabulous, It is an easy process. I appreciated the online help,
Date published: 2023-03-02
Rated 5 out of 5 by
rocks Goat from
TURBO TAX IS THE BEST
THIS IS THE BEST SOFTWARE PACKAGE TO DO TAXES it is friendly user. a
Date published: 2023-03-02
Rated 4 out of 5 by
parlly from
turbo tax is ok
Takes too long for a simple return. Should be able to skip over a lot of stuff. Needs to add skips instead of filling out everything not needed.
Date published: 2023-03-02
Rated 4 out of 5 by
Dl8907 from
Turbo Tax is awesome
Fast and efficient. Need to clean up the dependent part. The head of household eligibility section is incorrect.
Date published: 2023-03-02
Rated 1 out of 5 by
MoltoFeroceMom from
Somehow they just keep making the software worse
I am stuck in a loop of using this software even though I am not pleased with it. The product seems to keep getting worse every year.
Date published: 2023-03-02
Rated 3 out of 5 by
Kristina83 from
Hit some snags, but overall happy
I have been using Turbo Tax for many, many years, and the best part has always been how it would walk you through the process and how easy it was. Unfortunately, this time I hit several snags. It took me much longer to be able to file due to the system asking for irrelivant information that does not pertain to me but would not let me proceed to the next step, showing that something needed attention even though it did not. It took me several weeks before the system would allow me to file. I hope this was a one time issue and plan on returning next year.
All TurboTax® Offerings Reviews - Page 7976
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Nanfghypplit from
experts are not expert or helpful
last year was my first owning a rental property. The expert did not tell me to take depreciation. The software does not have an intuitive location to enter it. I paid too much last year. My service with Turbo tax was poor. The expert helping me this year said it was my fault.
Date published: 2023-03-02
Rated 5 out of 5 by
AMG23 from
Turbo Tax is Amazing!!!
Super easy and quick to complete on my own. If I was unsure, I used the "helpful links" and my worries were gone.
Date published: 2023-03-02
Rated 5 out of 5 by
TayLaur from
ANOTHER EASY YEAR
Every year we all dread filling out tax forms. But for the last 7 years, tax day is a quick half hour of easy form filling
Date published: 2023-03-02
Rated 5 out of 5 by
TybeeGirl305 from
Turbo Tax is so easy to use!
I've been using Turbo Tax of decades and have never had issues or problems with the software. They keep making it easier and easier to use.
Date published: 2023-03-02
Rated 5 out of 5 by
David Miles from
Happy repeat cutomer
Fabulous, It is an easy process. I appreciated the online help,
Date published: 2023-03-02
Rated 5 out of 5 by
rocks Goat from
TURBO TAX IS THE BEST
THIS IS THE BEST SOFTWARE PACKAGE TO DO TAXES it is friendly user. a
Date published: 2023-03-02
Rated 4 out of 5 by
parlly from
turbo tax is ok
Takes too long for a simple return. Should be able to skip over a lot of stuff. Needs to add skips instead of filling out everything not needed.
Date published: 2023-03-02
Rated 4 out of 5 by
Dl8907 from
Turbo Tax is awesome
Fast and efficient. Need to clean up the dependent part. The head of household eligibility section is incorrect.
Date published: 2023-03-02
Rated 1 out of 5 by
MoltoFeroceMom from
Somehow they just keep making the software worse
I am stuck in a loop of using this software even though I am not pleased with it. The product seems to keep getting worse every year.
Date published: 2023-03-02
Rated 3 out of 5 by
Kristina83 from
Hit some snags, but overall happy
I have been using Turbo Tax for many, many years, and the best part has always been how it would walk you through the process and how easy it was. Unfortunately, this time I hit several snags. It took me much longer to be able to file due to the system asking for irrelivant information that does not pertain to me but would not let me proceed to the next step, showing that something needed attention even though it did not. It took me several weeks before the system would allow me to file. I hope this was a one time issue and plan on returning next year.
All TurboTax® Offerings Reviews - Page 7976
Date published: 2023-03-02