TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from A very smooth and stress free process! This is my 5th year using TurboTax and each time I file the process is more enjoyable and easy to do! I appreciate the ability to Live Chat with a TurboTax Specialist which makes filing my taxes relatable and understandable.
Date published: 2022-02-23
Rated 3 out of 5 by from Turbo Tax Business is not yet Ready for Prime Time As I have done in the past, I have used this for the trusts we manage. Many of the step-by-step questions force you to open a form. This is not step by step. Program errors would not let me e-file my state forms for several days but were finally fixed without any notice. Based on forum discussions with other users (not Intuit) I had to efile Federal separate from State. Now that the state Efile is working, completed and accepted, directions tell me to print a VA8453F form, sign and keep but don't make that available. The form exists in the database but the program provides an error message at any attempt to bring it to a print screen and it does not show up on any Print dialogs. The Printed directions that tell me this are repeated on two pages instead. I suspect this is a coding error and should be fixed in the future. This is definitely designed and released to a different quality level compared to the main Turbo Tax program that I use for my personal tax filing. Yet I have to pay twice as much.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is very extensive and helpful. Easy from start to finish. Some tasks were intuitive, others weren't (but TurboTax did a good job of explaining requirements)
Date published: 2022-02-23
Rated 5 out of 5 by from Martin TurboTax is just what I needed to to take care of my 1098-T form. This was my first time having to file taxes, so I was really stressed about it. But TurboTax made it easy for me.
Date published: 2022-02-23
Rated 5 out of 5 by from Annual Turbo Tax ritual It's easy, and they ask the right questions about yourr tax situation.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great Fast and easy nothing to it. Will use it every year
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to navigate through. My w-2 was easily imported and it only took a few minutes to file my taxes. Recommend them highly
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Turbo tax Awesome. Great service. Responed to all my questions
Date published: 2022-02-23
Rated 4 out of 5 by from Very easy to use As a previous tax pro this was so simple to use and made things so much quicker. I did get help from a live associate since my tax situation has changed . They were incredibly helpful.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Easy to use, simple to guide, quick and easy! Been using for years
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A very smooth and stress free process! This is my 5th year using TurboTax and each time I file the process is more enjoyable and easy to do! I appreciate the ability to Live Chat with a TurboTax Specialist which makes filing my taxes relatable and understandable.
Date published: 2022-02-23
Rated 3 out of 5 by from Turbo Tax Business is not yet Ready for Prime Time As I have done in the past, I have used this for the trusts we manage. Many of the step-by-step questions force you to open a form. This is not step by step. Program errors would not let me e-file my state forms for several days but were finally fixed without any notice. Based on forum discussions with other users (not Intuit) I had to efile Federal separate from State. Now that the state Efile is working, completed and accepted, directions tell me to print a VA8453F form, sign and keep but don't make that available. The form exists in the database but the program provides an error message at any attempt to bring it to a print screen and it does not show up on any Print dialogs. The Printed directions that tell me this are repeated on two pages instead. I suspect this is a coding error and should be fixed in the future. This is definitely designed and released to a different quality level compared to the main Turbo Tax program that I use for my personal tax filing. Yet I have to pay twice as much.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is very extensive and helpful. Easy from start to finish. Some tasks were intuitive, others weren't (but TurboTax did a good job of explaining requirements)
Date published: 2022-02-23
Rated 5 out of 5 by from Martin TurboTax is just what I needed to to take care of my 1098-T form. This was my first time having to file taxes, so I was really stressed about it. But TurboTax made it easy for me.
Date published: 2022-02-23
Rated 5 out of 5 by from Annual Turbo Tax ritual It's easy, and they ask the right questions about yourr tax situation.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is great Fast and easy nothing to it. Will use it every year
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is great TurboTax is very easy to navigate through. My w-2 was easily imported and it only took a few minutes to file my taxes. Recommend them highly
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Turbo tax Awesome. Great service. Responed to all my questions
Date published: 2022-02-23
Rated 4 out of 5 by from Very easy to use As a previous tax pro this was so simple to use and made things so much quicker. I did get help from a live associate since my tax situation has changed . They were incredibly helpful.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Easy to use, simple to guide, quick and easy! Been using for years
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7972