TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from N/A It's not as easy anymore jjggg can handle yeah yup
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax has issues with itemizing directions It was difficult to find the locations for Personal Property Tax and Local property tax credits and input.
Date published: 2023-03-02
Rated 5 out of 5 by from I have had a great experience with turbo tax Awesome.awsome.awsome,awsome.awsome.awaome.awsome.awsome
Date published: 2023-03-02
Rated 5 out of 5 by from Yvette Yevett did a fantastic job sorting out all my filling issues. Very friendly and accurate in information given and very knowledgeable to boot. 5 Stars!
Date published: 2023-03-02
Rated 5 out of 5 by from No Bad experiences here This is the 2nd year I've used turbo tax live and I definitely wouldn't change how I file my return, it's super easy, and the tax experts are amazing
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use. For simple return Been using them for years. Very easy to use for simple returns. 5*****
Date published: 2023-03-02
Rated 5 out of 5 by from Couldn't be much easier We used to use a professional CPA to do our taxes, but we've done it ourselves using TurboTax for the last few years. TurboTax makes it simple and easy in a step-by-step fashion.
Date published: 2023-03-02
Rated 4 out of 5 by from GG Turbo Tax Review Very good in all aspects except price. Need to find a way to charge less.
Date published: 2023-03-02
Rated 5 out of 5 by from works good i'm not a computer person but i did it with no problems
Date published: 2023-03-02
Rated 4 out of 5 by from Should be better First, the program crashed (ie, indefinite spinning circle) once. And it seems to do this most years. Second, the phone support person was not helpful. Third, the brokerage interest and dividends (1099INT and 1099DIV) can be assigned to each spouse in the federal section. However rather oddly the brokerage sales (1099B) cannot be similarly assigned to either spouse. In fact, rather stupidly each individual gain/loss must be assigned in the state section (eg, if a 1099B has 20 sales, each of the 20 sales gain/loss must be examined in the state section). And this is important for Pennsylvania, as (different from the federal) each spouse's gains (losses are excluded) are taxed separately. And the phone support person was also asked this question. This is especially annoying as Turbo Tax charges $25 for each Pennsylvania filing. Summary, I am a long term TurboTax user and one would think after all these years the software would be more robust.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7972
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from N/A It's not as easy anymore jjggg can handle yeah yup
Date published: 2023-03-02
Rated 3 out of 5 by from Turbo tax has issues with itemizing directions It was difficult to find the locations for Personal Property Tax and Local property tax credits and input.
Date published: 2023-03-02
Rated 5 out of 5 by from I have had a great experience with turbo tax Awesome.awsome.awsome,awsome.awsome.awaome.awsome.awsome
Date published: 2023-03-02
Rated 5 out of 5 by from Yvette Yevett did a fantastic job sorting out all my filling issues. Very friendly and accurate in information given and very knowledgeable to boot. 5 Stars!
Date published: 2023-03-02
Rated 5 out of 5 by from No Bad experiences here This is the 2nd year I've used turbo tax live and I definitely wouldn't change how I file my return, it's super easy, and the tax experts are amazing
Date published: 2023-03-02
Rated 5 out of 5 by from Easy to use. For simple return Been using them for years. Very easy to use for simple returns. 5*****
Date published: 2023-03-02
Rated 5 out of 5 by from Couldn't be much easier We used to use a professional CPA to do our taxes, but we've done it ourselves using TurboTax for the last few years. TurboTax makes it simple and easy in a step-by-step fashion.
Date published: 2023-03-02
Rated 4 out of 5 by from GG Turbo Tax Review Very good in all aspects except price. Need to find a way to charge less.
Date published: 2023-03-02
Rated 5 out of 5 by from works good i'm not a computer person but i did it with no problems
Date published: 2023-03-02
Rated 4 out of 5 by from Should be better First, the program crashed (ie, indefinite spinning circle) once. And it seems to do this most years. Second, the phone support person was not helpful. Third, the brokerage interest and dividends (1099INT and 1099DIV) can be assigned to each spouse in the federal section. However rather oddly the brokerage sales (1099B) cannot be similarly assigned to either spouse. In fact, rather stupidly each individual gain/loss must be assigned in the state section (eg, if a 1099B has 20 sales, each of the 20 sales gain/loss must be examined in the state section). And this is important for Pennsylvania, as (different from the federal) each spouse's gains (losses are excluded) are taxed separately. And the phone support person was also asked this question. This is especially annoying as Turbo Tax charges $25 for each Pennsylvania filing. Summary, I am a long term TurboTax user and one would think after all these years the software would be more robust.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7972