TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Experience I spoke with Darrin and Justin who were extremely generous with their time and walked me thru every step of the filing process! Made it easy for me...knowledgeable..patient..kind!!! Nice people which we all need and to pass this kindness on to others!
Date published: 2022-02-23
Rated 5 out of 5 by from Love Turbo Tax! I have been using them for the last 10 years, I have never had an issue. There is always someone available to answer any questions you might have.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Turbo taxes was fun doing it by my self for first time
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is great and very helpful turbo tax helps with anything you need and take you step by step to help.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Super Easy The best! I got my taxes done in like 20 minutes. Super easy to understand
Date published: 2022-02-23
Rated 5 out of 5 by from Great Program and really guides you through Great Experience guides you through the process great
Date published: 2022-02-23
Rated 3 out of 5 by from Federal very good. Vermont, not so sure. No problems with federal, but the number it came up with for line p on VT form HI-144 is a mystery. I changed it to what I thought it should be, but I’d really like to know how TurboTax came up with the number. It looked to me, like it was supposed to be a simple sum of Medicare & Social Security withholding. It was less than that.
Date published: 2022-02-23
Rated 5 out of 5 by from You remember me In today's hectic life it is refreshing year after year to visit Turbo Tax again from the privacy of my home.
Date published: 2022-02-23
Rated 1 out of 5 by from Horrible experience using Turbo Tax Business The 1065 Special Allowance entries did not work on the worksheet. I called to explain it was not working as designed. I tried to get a single person to tell me how it was suppose to work and after 3.5 hours of time on the phone they agreed it was not working, however it was never fixed. No follow-up, no updates, just a flawed program. Also the Wisconsin State forms were not available until Feb 20th, 2022. After 20 years of using TurboTax, I will not be renewing my account. Very disappointed with the phone support for the TurboTax Business product. Not one person I talked to, ever used the TurboTax Business product. They only used the Individual Home/Business product.
Date published: 2022-02-23
Rated 5 out of 5 by from amazing!!! Its super user-friendly! I used to do taxes for Jackson Hewitt and their system was super duper easy and prompted you from one question to the next... I can't believe TurboTax is even easier than that. Not to mention I was frustrated with a question I answered incorrectly and couldn't figure out to fix it.. But 1 min on phone with customer service and everything is peachy and they helped me fix it and go even more of a check!!!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7969
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience I spoke with Darrin and Justin who were extremely generous with their time and walked me thru every step of the filing process! Made it easy for me...knowledgeable..patient..kind!!! Nice people which we all need and to pass this kindness on to others!
Date published: 2022-02-23
Rated 5 out of 5 by from Love Turbo Tax! I have been using them for the last 10 years, I have never had an issue. There is always someone available to answer any questions you might have.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Turbo taxes was fun doing it by my self for first time
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is great and very helpful turbo tax helps with anything you need and take you step by step to help.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Super Easy The best! I got my taxes done in like 20 minutes. Super easy to understand
Date published: 2022-02-23
Rated 5 out of 5 by from Great Program and really guides you through Great Experience guides you through the process great
Date published: 2022-02-23
Rated 3 out of 5 by from Federal very good. Vermont, not so sure. No problems with federal, but the number it came up with for line p on VT form HI-144 is a mystery. I changed it to what I thought it should be, but I’d really like to know how TurboTax came up with the number. It looked to me, like it was supposed to be a simple sum of Medicare & Social Security withholding. It was less than that.
Date published: 2022-02-23
Rated 5 out of 5 by from You remember me In today's hectic life it is refreshing year after year to visit Turbo Tax again from the privacy of my home.
Date published: 2022-02-23
Rated 1 out of 5 by from Horrible experience using Turbo Tax Business The 1065 Special Allowance entries did not work on the worksheet. I called to explain it was not working as designed. I tried to get a single person to tell me how it was suppose to work and after 3.5 hours of time on the phone they agreed it was not working, however it was never fixed. No follow-up, no updates, just a flawed program. Also the Wisconsin State forms were not available until Feb 20th, 2022. After 20 years of using TurboTax, I will not be renewing my account. Very disappointed with the phone support for the TurboTax Business product. Not one person I talked to, ever used the TurboTax Business product. They only used the Individual Home/Business product.
Date published: 2022-02-23
Rated 5 out of 5 by from amazing!!! Its super user-friendly! I used to do taxes for Jackson Hewitt and their system was super duper easy and prompted you from one question to the next... I can't believe TurboTax is even easier than that. Not to mention I was frustrated with a question I answered incorrectly and couldn't figure out to fix it.. But 1 min on phone with customer service and everything is peachy and they helped me fix it and go even more of a check!!!
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7969