TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
omalyn4 from
Finished
I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by
donna745 from
Turbo tax is easy
Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by
WichitaRainbow from
Turbo Tax
I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by
Dee R8 from
1st Time User
First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by
aqqqq from
turbotax - does not direct you to answers
thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by
PRECIOUS59 from
EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN.
BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
Rated 3 out of 5 by
Foto15 from
TurboTax did not provide NYS tax expert
Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by
wally85 from
Very satisfied, makes filing less of a pain
All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Beets1950 from
Would use Turbo Tax again
Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Feeble 80 from
easy/peasy
TurboTax makes the process easy by breaking it down into easy pieces
All TurboTax® Offerings Reviews - Page 7968
Date published: 2022-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
omalyn4 from
Finished
I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by
donna745 from
Turbo tax is easy
Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by
WichitaRainbow from
Turbo Tax
I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by
Dee R8 from
1st Time User
First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by
aqqqq from
turbotax - does not direct you to answers
thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by
PRECIOUS59 from
EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN.
BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
Rated 3 out of 5 by
Foto15 from
TurboTax did not provide NYS tax expert
Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by
wally85 from
Very satisfied, makes filing less of a pain
All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Beets1950 from
Would use Turbo Tax again
Arthur got back to us and answered all of our questions in a timely manner. He was very professional and helpful.
Date published: 2022-03-21
Rated 5 out of 5 by
Feeble 80 from
easy/peasy
TurboTax makes the process easy by breaking it down into easy pieces
All TurboTax® Offerings Reviews - Page 7968
Date published: 2022-03-21