TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good, but beware surprise charges I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by from the best it was easy and could understand it and it was fast
Date published: 2021-03-01
Rated 5 out of 5 by from Great and intui(tive) product! The application guided me through all the steps and information needed to enter all my income, deductions, and other special situations.
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to use! Very easy to use and show what needs to be submitted
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is EASY! Turbo Tax was fast, easy, thorough. Had to file a state return and Turbo Tax did it all.
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT!!! Turbotax was very self explanatory. It was easy to use. The best part was that you can find the answers to your questions easily with the question box. I would recommend turbotax to all my friends
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use, I love it! Easy to use. I have been using it for years. Even things you think are complicated, they aren't because they give helpful things that walk you through every step.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy to use My experience with TurboTax went really well. I talked to one of the tax experts and she answered all of my questions and made everything super easy to understand.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome! Turbo Tax is easy to use and very convenient. I highly recommend using it to file your taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Actually free First time I could file with turbo tax and actually have it be free and work correctly.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 7966
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good, but beware surprise charges I understand that the service that TurboTax has built is incredibly helpful, but the process for tacking on extra charges is.....deceptive. To put it nicely. As I wrapped up, I was asked if I would like to pay for my TurboTax services out of my return and I thought sure, isn't that handy! And it is handy, but it costs $40. I didn't find that out until the very last page of check out. I had to go all the way back to the payment page to choose credit card. I know they did that simply because they know so many people will just blow past it and not realize that they CHOOSE the $40 option without realizing. Overall - it's a great service, but you have to keep your wits about you and be an informed buyer/consumer.
Date published: 2021-03-01
Rated 5 out of 5 by from the best it was easy and could understand it and it was fast
Date published: 2021-03-01
Rated 5 out of 5 by from Great and intui(tive) product! The application guided me through all the steps and information needed to enter all my income, deductions, and other special situations.
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to use! Very easy to use and show what needs to be submitted
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is EASY! Turbo Tax was fast, easy, thorough. Had to file a state return and Turbo Tax did it all.
Date published: 2021-03-01
Rated 5 out of 5 by from GREAT!!! Turbotax was very self explanatory. It was easy to use. The best part was that you can find the answers to your questions easily with the question box. I would recommend turbotax to all my friends
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use, I love it! Easy to use. I have been using it for years. Even things you think are complicated, they aren't because they give helpful things that walk you through every step.
Date published: 2021-03-01
Rated 5 out of 5 by from Super easy to use My experience with TurboTax went really well. I talked to one of the tax experts and she answered all of my questions and made everything super easy to understand.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome! Turbo Tax is easy to use and very convenient. I highly recommend using it to file your taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Actually free First time I could file with turbo tax and actually have it be free and work correctly.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 7966