TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is my go to tax prep software TurboTax is accurate and pretty easy to use. Covers everything. My only issue is that it is a little expensive to us, escpecially with a small business.
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX THE EASY WAY FAST AND EASY IS THE WAY TO GO. HAVE USED THIS FOR 8 YEARS. NEVER A PROBLEM
Date published: 2023-03-04
Rated 5 out of 5 by from The expert I had was amazing Expert was amazing. I received a fantastic return.
Date published: 2023-03-04
Rated 2 out of 5 by from Charged for Premium Without Confirming I was told I needed to buy Premium TurboTax and began inputting my card info. I come to find it's almost $200 so I was going to fill out my tax forms by hand. TurboTax automatically charged me without me confirming, which forced me to just use TurboTax. I tried contacting customer service but all options just led me to automated messages.
Date published: 2023-03-04
Rated 5 out of 5 by from Thanks for your prompt response My Turbo Tax expert Elizabeth did a great time in timely manner.
Date published: 2023-03-04
Rated 3 out of 5 by from Turbo Tax is expensive now Ive been doing my taxes for as long as I can remember with you guys but im getting run dry now. You gatekeep me into not opting out of certain offers and I have to pay more for everything. Last was a mess as well.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Tax Service TurboTax makes filing simple. Chat with the professionals is readily available.
Date published: 2023-03-04
Rated 2 out of 5 by from Expensive Hidden Fees I thought TurboTax was going to charge $59 total for a simple return, nope. They charged me $59 for federal, $59 for state, and a $39 processing fee.
Date published: 2023-03-04
Rated 5 out of 5 by from Good Really easy to file taxes online and trust worthy.
Date published: 2023-03-04
Rated 5 out of 5 by from KEEP IMPROVING I appreciate your improvement in handling clergy housing allowance reporting through your step-by-step format. Just a little more improvement about where to put the expenses charged against the housing allowance would be helpful. It was in the help files, but it would have been nice to have it built into the step-by-step process.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7964
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is my go to tax prep software TurboTax is accurate and pretty easy to use. Covers everything. My only issue is that it is a little expensive to us, escpecially with a small business.
Date published: 2023-03-04
Rated 5 out of 5 by from TURBO TAX THE EASY WAY FAST AND EASY IS THE WAY TO GO. HAVE USED THIS FOR 8 YEARS. NEVER A PROBLEM
Date published: 2023-03-04
Rated 5 out of 5 by from The expert I had was amazing Expert was amazing. I received a fantastic return.
Date published: 2023-03-04
Rated 2 out of 5 by from Charged for Premium Without Confirming I was told I needed to buy Premium TurboTax and began inputting my card info. I come to find it's almost $200 so I was going to fill out my tax forms by hand. TurboTax automatically charged me without me confirming, which forced me to just use TurboTax. I tried contacting customer service but all options just led me to automated messages.
Date published: 2023-03-04
Rated 5 out of 5 by from Thanks for your prompt response My Turbo Tax expert Elizabeth did a great time in timely manner.
Date published: 2023-03-04
Rated 3 out of 5 by from Turbo Tax is expensive now Ive been doing my taxes for as long as I can remember with you guys but im getting run dry now. You gatekeep me into not opting out of certain offers and I have to pay more for everything. Last was a mess as well.
Date published: 2023-03-04
Rated 5 out of 5 by from Awesome Tax Service TurboTax makes filing simple. Chat with the professionals is readily available.
Date published: 2023-03-04
Rated 2 out of 5 by from Expensive Hidden Fees I thought TurboTax was going to charge $59 total for a simple return, nope. They charged me $59 for federal, $59 for state, and a $39 processing fee.
Date published: 2023-03-04
Rated 5 out of 5 by from Good Really easy to file taxes online and trust worthy.
Date published: 2023-03-04
Rated 5 out of 5 by from KEEP IMPROVING I appreciate your improvement in handling clergy housing allowance reporting through your step-by-step format. Just a little more improvement about where to put the expenses charged against the housing allowance would be helpful. It was in the help files, but it would have been nice to have it built into the step-by-step process.
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7964