TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax Is a Great Service (terrible technology) Taxes were done well, and relatively timely, our taxes are relatively complex with a lot going on that needed to be looked into, PPP, Grants, child tax credits being strange, etc. but they did it. The biggest problem was with the tech, notifications, difficulty on the webiste, being kicked, the chat being VERY messed up (shift + enter, is standard for line break, hitting just enter sends the message, so if it is a detailed response, we are dealing with taxes here, and you need lots of line breaks, well some GENIUS decided that shift enter should be the key combo for the remote assistance, so every time I hit it I have to close that out... SUPER ANNOYING, and that is just one example of MANY problems that brings this service from a 10 star service to a 4 star "meh" service)
Date published: 2022-02-23
Rated 5 out of 5 by from I Love TurboTax Super easy to file! My first time using Turbo and I will definitely be back next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax helped me on each and every step Turbo Tax Live experts try to help you as much they can. They are very patient.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy Filing with TurboTax Turbo Tax makes filling out your own taxes very easy and there are helpful tools for what you don't understand or aren't sure about. They cover all the deductions and areas possible. My only downside is they boast about being free, but it cost me $80 a year. Hidden fees, but I prefer it to other tax software I've used in the past. I need deluxe to include my ACA forms and it isn't free.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is amazing Made sure I did everything correctly and fast and friendly manner very professional
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is wonderful When ever I needed assistance they were there and very polite and professional
Date published: 2022-02-23
Rated 5 out of 5 by from super easy, super awesome easy to do taxes, any kind, step by step, walks you through the whole process
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is great TurboTax is a great service and with great people I’ve been using them for four years now
Date published: 2022-02-23
Rated 5 out of 5 by from This app is amazing Been doing my taxes with you guys for years. Never disappointed me ever !
Date published: 2022-02-23
Rated 5 out of 5 by from great way to do your own taxes turbo tax it was easy and fast anybody can do it i loved it
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7964
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Is a Great Service (terrible technology) Taxes were done well, and relatively timely, our taxes are relatively complex with a lot going on that needed to be looked into, PPP, Grants, child tax credits being strange, etc. but they did it. The biggest problem was with the tech, notifications, difficulty on the webiste, being kicked, the chat being VERY messed up (shift + enter, is standard for line break, hitting just enter sends the message, so if it is a detailed response, we are dealing with taxes here, and you need lots of line breaks, well some GENIUS decided that shift enter should be the key combo for the remote assistance, so every time I hit it I have to close that out... SUPER ANNOYING, and that is just one example of MANY problems that brings this service from a 10 star service to a 4 star "meh" service)
Date published: 2022-02-23
Rated 5 out of 5 by from I Love TurboTax Super easy to file! My first time using Turbo and I will definitely be back next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax helped me on each and every step Turbo Tax Live experts try to help you as much they can. They are very patient.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy Filing with TurboTax Turbo Tax makes filling out your own taxes very easy and there are helpful tools for what you don't understand or aren't sure about. They cover all the deductions and areas possible. My only downside is they boast about being free, but it cost me $80 a year. Hidden fees, but I prefer it to other tax software I've used in the past. I need deluxe to include my ACA forms and it isn't free.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is amazing Made sure I did everything correctly and fast and friendly manner very professional
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is wonderful When ever I needed assistance they were there and very polite and professional
Date published: 2022-02-23
Rated 5 out of 5 by from super easy, super awesome easy to do taxes, any kind, step by step, walks you through the whole process
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is great TurboTax is a great service and with great people I’ve been using them for four years now
Date published: 2022-02-23
Rated 5 out of 5 by from This app is amazing Been doing my taxes with you guys for years. Never disappointed me ever !
Date published: 2022-02-23
Rated 5 out of 5 by from great way to do your own taxes turbo tax it was easy and fast anybody can do it i loved it
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7964