TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Difficult Taxes - always helpful I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Tried one of the "free" tax software options offer I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by from Search capability & Community Property need work. I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax Super easy, quick, best way to file taxes. Been using them for years. Started businesses, moved, no matter what I do they keep it simple.
Date published: 2022-04-13
Rated 5 out of 5 by from Using for almost 10 years continously Been using for past 10 years or so without any problems or audits. Very simple to use and cheaper that going to a Tax business. Also accounts for crypto investments.
Date published: 2022-04-13
Rated 3 out of 5 by from pricey I used to love Turbo Tax, but now it has gotten really expensive.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Let Me Down I decided to try TurboTax this year--I file five returns for family. I based this relying on importing my data from last year's returns, done with HR Block TaxCut. When I found I could not do this, I had to manually key in all of the information. This was unnecessarily tedious and time-consuming and it left me fuming. I called for support but they were unable to help me. How can it not read info on a pdf copy? Disappointed.
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax this year was a bit confusing/combersome I don't understand why you need to keep changing standard boxes (ie. W2 entries). I liked last years format way better. I also was confused by the child tax credit section. Just ask if I had a baby in 2021 and how long he lived in our home (not abode). When you asked about the "whole year", it was confusing because my child was only 2 months old at the end of Dec. Then you asked how long he lived in the U.S. Why do you keep asking if my home is in the U.S.? Can't you tell by my address where I live? I ended up having to do an amendment because I filled in the length my child lived with me. It put my 2 month old grandson on line item 6 as an other dependent not under the age of 18 or didn't have a qualifying social security number. I had entered his social security number so why didn't it know this?
Date published: 2022-04-13
Rated 5 out of 5 by from 20 years and still loving TurboTax The TurboTax experience is wonderful. I have used this Sofware for 20 years and can complete my return, eFile it and be finished each year in one day. Thank you TurboTax!
Date published: 2022-04-13
Rated 4 out of 5 by from Generally pretty happy Generally pretty satisfied, been using TT for years and years, so I'm used to it. Wish the instruction for *exactly* what to print out and sign/mail was more clear at the very end, if you need to pay state tax (and want to mail a check, but filed electronically)...
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7960
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Difficult Taxes - always helpful I have a regular job and receive a W-2. My wife is a sole proprietor and her taxes are always complicated. Turbo Tax really helps me to remember everything I need to complete the return and get the best refund.
Date published: 2022-04-13
Rated 5 out of 5 by from Tried one of the "free" tax software options offer I have used Turbo Tax for many years and have always been satisfied with the user interface, speed and accuracy of their products. I have tried other tax preparation software and always come back to Turbo Tax
Date published: 2022-04-13
Rated 4 out of 5 by from Search capability & Community Property need work. I went through the entire tax process with Turbo tax except for community property which I left for later. I noted that it was in the "Other Tax Situations" category. when I came back to finish my return I entered "Other Tax Situations" in the search box and got nothing. I did eventually find it, but it took a little luck and too much time.
Date published: 2022-04-13
Rated 5 out of 5 by from I love TurboTax Super easy, quick, best way to file taxes. Been using them for years. Started businesses, moved, no matter what I do they keep it simple.
Date published: 2022-04-13
Rated 5 out of 5 by from Using for almost 10 years continously Been using for past 10 years or so without any problems or audits. Very simple to use and cheaper that going to a Tax business. Also accounts for crypto investments.
Date published: 2022-04-13
Rated 3 out of 5 by from pricey I used to love Turbo Tax, but now it has gotten really expensive.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Let Me Down I decided to try TurboTax this year--I file five returns for family. I based this relying on importing my data from last year's returns, done with HR Block TaxCut. When I found I could not do this, I had to manually key in all of the information. This was unnecessarily tedious and time-consuming and it left me fuming. I called for support but they were unable to help me. How can it not read info on a pdf copy? Disappointed.
Date published: 2022-04-13
Rated 3 out of 5 by from Turbo Tax this year was a bit confusing/combersome I don't understand why you need to keep changing standard boxes (ie. W2 entries). I liked last years format way better. I also was confused by the child tax credit section. Just ask if I had a baby in 2021 and how long he lived in our home (not abode). When you asked about the "whole year", it was confusing because my child was only 2 months old at the end of Dec. Then you asked how long he lived in the U.S. Why do you keep asking if my home is in the U.S.? Can't you tell by my address where I live? I ended up having to do an amendment because I filled in the length my child lived with me. It put my 2 month old grandson on line item 6 as an other dependent not under the age of 18 or didn't have a qualifying social security number. I had entered his social security number so why didn't it know this?
Date published: 2022-04-13
Rated 5 out of 5 by from 20 years and still loving TurboTax The TurboTax experience is wonderful. I have used this Sofware for 20 years and can complete my return, eFile it and be finished each year in one day. Thank you TurboTax!
Date published: 2022-04-13
Rated 4 out of 5 by from Generally pretty happy Generally pretty satisfied, been using TT for years and years, so I'm used to it. Wish the instruction for *exactly* what to print out and sign/mail was more clear at the very end, if you need to pay state tax (and want to mail a check, but filed electronically)...
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 7960