TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Rocks I love TurboTax. It asks me all the right questions to get me the maximum return. It frequently reveals deductions and credits I would have been completely unaware of.
Date published: 2021-03-05
Rated 4 out of 5 by from confusing at first gordo3 very hard to ask questions and conversation with experts
Date published: 2021-03-05
Rated 5 out of 5 by from I wouldn't use any other service! I have been using Turbo Tax since ai was 20 years old so I could prepare my own taxes and I have NEVER has a single problem or mishap. I love this service and I proudly recommend to all my friends and family members.
Date published: 2021-03-05
Rated 4 out of 5 by from Switched Back From TaxSlayer 2019 Return Simple & easy as always. I used TaxSlayer last year and it was cheaper, however this year it was much more complicated for some reason. Also didn't do a great job of explaining what exactly was needed from previous years' paperwork. Not trying to put hours of tedious work into a tax return, so I switched back to TurboTax for this year. Seems like TT gets more expensive every year, though. When I first started using it, it was truly free. Now I have to pay $50 just to be able to submit my student loan interest docs. Then, SURPRISE!!!!, state actually isn't free either. That'll be another $50 for us to e-file. On top of that my "up to $20 off" coupon was, of course, not for the full amount. After an hour of work I'm paying $110 after taxes to get $290 back. Glad I'm actually getting something but I will definitely be trying TaxSlayer again next year as it's much cheaper.
Date published: 2021-03-05
Rated 5 out of 5 by from Using Turbo Tax was a great decision! Calvin was very patient and answered my questions accordingly. Great job Calvin!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Tremendous I just followed the TurboTax instructions and did not have any problems
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use Information is straightforward and easy to use. Would recommend.
Date published: 2021-03-05
Rated 5 out of 5 by from Great It was fast and easy.i would recommend to everyone
Date published: 2021-03-05
Rated 5 out of 5 by from Great service tHE assistance I received was great. top notch . ecxellent
Date published: 2021-03-05
Rated 5 out of 5 by from TURBOTAX is great!! Loved the live chat assistance. Keante was phenomenal.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Rocks I love TurboTax. It asks me all the right questions to get me the maximum return. It frequently reveals deductions and credits I would have been completely unaware of.
Date published: 2021-03-05
Rated 4 out of 5 by from confusing at first gordo3 very hard to ask questions and conversation with experts
Date published: 2021-03-05
Rated 5 out of 5 by from I wouldn't use any other service! I have been using Turbo Tax since ai was 20 years old so I could prepare my own taxes and I have NEVER has a single problem or mishap. I love this service and I proudly recommend to all my friends and family members.
Date published: 2021-03-05
Rated 4 out of 5 by from Switched Back From TaxSlayer 2019 Return Simple & easy as always. I used TaxSlayer last year and it was cheaper, however this year it was much more complicated for some reason. Also didn't do a great job of explaining what exactly was needed from previous years' paperwork. Not trying to put hours of tedious work into a tax return, so I switched back to TurboTax for this year. Seems like TT gets more expensive every year, though. When I first started using it, it was truly free. Now I have to pay $50 just to be able to submit my student loan interest docs. Then, SURPRISE!!!!, state actually isn't free either. That'll be another $50 for us to e-file. On top of that my "up to $20 off" coupon was, of course, not for the full amount. After an hour of work I'm paying $110 after taxes to get $290 back. Glad I'm actually getting something but I will definitely be trying TaxSlayer again next year as it's much cheaper.
Date published: 2021-03-05
Rated 5 out of 5 by from Using Turbo Tax was a great decision! Calvin was very patient and answered my questions accordingly. Great job Calvin!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is Tremendous I just followed the TurboTax instructions and did not have any problems
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use Information is straightforward and easy to use. Would recommend.
Date published: 2021-03-05
Rated 5 out of 5 by from Great It was fast and easy.i would recommend to everyone
Date published: 2021-03-05
Rated 5 out of 5 by from Great service tHE assistance I received was great. top notch . ecxellent
Date published: 2021-03-05
Rated 5 out of 5 by from TURBOTAX is great!! Loved the live chat assistance. Keante was phenomenal.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7958