TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Everything was fine Need larger characters Suggestion: When Old Eyes are at work it is often difficult to read numbers especially if there is a number of repeated numerals. Please provide an option to magnify the numbers as needed.
Date published: 2023-03-02
Rated 5 out of 5 by from Very grateful for TurboTax This is my second year using TurboTax. TurboTax has been nothing but fast, easy, and even a little fun. It's a little scary when doing your taxes the first time and starting to learn how to do things on your own but I am building confidence every year using TurboTax!
Date published: 2023-03-02
Rated 2 out of 5 by from Meh The expert I talked with was helpful, but i had to buy the upgrade about 5 steps before being done, so wasn't too fond of "oh, by the way" fees. If I had it earlier, it would've been more helpful and I'd be happier.
Date published: 2023-03-02
Rated 3 out of 5 by from Good Service pricey required services The software was great the only problem I have is your are kind of forced into paying high fees. they do not tell you upfront how much the service it self costs. Its insane how much you pay in taxes and they turbo tax comes after your little refund.
Date published: 2023-03-02
Rated 5 out of 5 by from So Easy To Use Great product. Very easy to use and understand. Have been using this for years and have been very satisfied with this product all this time.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo Tax was very user friendly and easy to use. It is better than using an outside tax preparer,
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax, So Far, So good!! This is, I think my 8th year with TurboTax. The only problem I had was how to enter our IP PIN numbers. I used search and followed the instructions. I was able to enter both our IP PIN numbers with no problems!!
Date published: 2023-03-02
Rated 5 out of 5 by from I love turbo tax It’s so easy to use I use them every year turbo tax rocks !!!
Date published: 2023-03-02
Rated 5 out of 5 by from They make it as stress free as possible I am not the most confident when it comes to taxes, but Turbo Tax has helped me gain confidence. My questions are promptly answered and when in doubt the agents have always put in the efffort to solve any problems.
Date published: 2023-03-02
Rated 3 out of 5 by from Still easy like Sunday morning The software is great as usual for my needs. Not super happy about the increase in fees. So great review on the software itself, but i'm going somewhere else next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Everything was fine Need larger characters Suggestion: When Old Eyes are at work it is often difficult to read numbers especially if there is a number of repeated numerals. Please provide an option to magnify the numbers as needed.
Date published: 2023-03-02
Rated 5 out of 5 by from Very grateful for TurboTax This is my second year using TurboTax. TurboTax has been nothing but fast, easy, and even a little fun. It's a little scary when doing your taxes the first time and starting to learn how to do things on your own but I am building confidence every year using TurboTax!
Date published: 2023-03-02
Rated 2 out of 5 by from Meh The expert I talked with was helpful, but i had to buy the upgrade about 5 steps before being done, so wasn't too fond of "oh, by the way" fees. If I had it earlier, it would've been more helpful and I'd be happier.
Date published: 2023-03-02
Rated 3 out of 5 by from Good Service pricey required services The software was great the only problem I have is your are kind of forced into paying high fees. they do not tell you upfront how much the service it self costs. Its insane how much you pay in taxes and they turbo tax comes after your little refund.
Date published: 2023-03-02
Rated 5 out of 5 by from So Easy To Use Great product. Very easy to use and understand. Have been using this for years and have been very satisfied with this product all this time.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo Tax was very user friendly and easy to use. It is better than using an outside tax preparer,
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax, So Far, So good!! This is, I think my 8th year with TurboTax. The only problem I had was how to enter our IP PIN numbers. I used search and followed the instructions. I was able to enter both our IP PIN numbers with no problems!!
Date published: 2023-03-02
Rated 5 out of 5 by from I love turbo tax It’s so easy to use I use them every year turbo tax rocks !!!
Date published: 2023-03-02
Rated 5 out of 5 by from They make it as stress free as possible I am not the most confident when it comes to taxes, but Turbo Tax has helped me gain confidence. My questions are promptly answered and when in doubt the agents have always put in the efffort to solve any problems.
Date published: 2023-03-02
Rated 3 out of 5 by from Still easy like Sunday morning The software is great as usual for my needs. Not super happy about the increase in fees. So great review on the software itself, but i'm going somewhere else next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 7958