TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Lots of Bugs, needs an update Overall the product works and is cheap, but it seems like it hasn't been updated in 20 years. I would have loved to be able to just upload my information from Quickbooks, but my version is online. I also had many errors I had to fix that were just the system not populating, like the date of signing etc. It was frustrating but worked.
Date published: 2022-09-14
Rated 5 out of 5 by from best system I have every utilized The service member who assisted me and guided me through the process was absolutely incredible and knowledgeable.
Date published: 2022-09-14
Rated 3 out of 5 by from Good experience The fact that this review is required before my service is rendered should say everything that needs to be said. Again, IV'E PAID FOR THE SERVICE ALREADY BUT MY TAXES HAVE NOT BEEN FILED UNTIL I FINISH THIS REVIEW. So yeah...
Date published: 2022-09-14
Rated 4 out of 5 by from Better than doing it alone, Easy instruction. The agent recognized a problem and suggested that I take care of it and I did.
Date published: 2022-09-14
Rated 1 out of 5 by from TurboTax would not allow me to file electronically I already purchased auditdefence, although its not necessary. However, turbo tax kept on trying to charge me for the California state and would not allow me to file electronically. Really upset about this! My time is limited so I am filling federal and now I have to call them in the morning to bypass this problem so I can file California with my one free state which comes with the program.
Date published: 2022-09-14
Rated 5 out of 5 by from Turbotax is excellent User friendly. It ask for inputs in a organized way.
Date published: 2022-09-14
Rated 5 out of 5 by from Wonderful Everything is so easy, it made things faster. So easy.
Date published: 2022-09-14
Rated 4 out of 5 by from Need a live expert to review with me. I bought Turbotax [business] CD. I would like a TurboTax live expert to go through my entries to avoid mistakes, but I could not get an expert to help me.
Date published: 2022-09-14
Rated 5 out of 5 by from Very easy to use and fix mistakes A friend of mine that has been using Turbo Tax for a while recommended me to use it for filing my 2021 taxes and i couldnt be more pleased with how easy this website is to use for filing. My tax refund didnt get approved the first time bc of a form i forgot to submit and Turbo Tax walked me right through it. Everything is self explanatory and if you dont understand, theres a link or question mark nearby that will explain even better or further. Thanks Turbo Tax, I will be using you every year coming and you are now my recommendation to friends.
Date published: 2022-09-14
Rated 5 out of 5 by from This is year number 3, see ya next year! I feel safe with giving out my private financial info. Also I hate giving reviews.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 7955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots of Bugs, needs an update Overall the product works and is cheap, but it seems like it hasn't been updated in 20 years. I would have loved to be able to just upload my information from Quickbooks, but my version is online. I also had many errors I had to fix that were just the system not populating, like the date of signing etc. It was frustrating but worked.
Date published: 2022-09-14
Rated 5 out of 5 by from best system I have every utilized The service member who assisted me and guided me through the process was absolutely incredible and knowledgeable.
Date published: 2022-09-14
Rated 3 out of 5 by from Good experience The fact that this review is required before my service is rendered should say everything that needs to be said. Again, IV'E PAID FOR THE SERVICE ALREADY BUT MY TAXES HAVE NOT BEEN FILED UNTIL I FINISH THIS REVIEW. So yeah...
Date published: 2022-09-14
Rated 4 out of 5 by from Better than doing it alone, Easy instruction. The agent recognized a problem and suggested that I take care of it and I did.
Date published: 2022-09-14
Rated 1 out of 5 by from TurboTax would not allow me to file electronically I already purchased auditdefence, although its not necessary. However, turbo tax kept on trying to charge me for the California state and would not allow me to file electronically. Really upset about this! My time is limited so I am filling federal and now I have to call them in the morning to bypass this problem so I can file California with my one free state which comes with the program.
Date published: 2022-09-14
Rated 5 out of 5 by from Turbotax is excellent User friendly. It ask for inputs in a organized way.
Date published: 2022-09-14
Rated 5 out of 5 by from Wonderful Everything is so easy, it made things faster. So easy.
Date published: 2022-09-14
Rated 4 out of 5 by from Need a live expert to review with me. I bought Turbotax [business] CD. I would like a TurboTax live expert to go through my entries to avoid mistakes, but I could not get an expert to help me.
Date published: 2022-09-14
Rated 5 out of 5 by from Very easy to use and fix mistakes A friend of mine that has been using Turbo Tax for a while recommended me to use it for filing my 2021 taxes and i couldnt be more pleased with how easy this website is to use for filing. My tax refund didnt get approved the first time bc of a form i forgot to submit and Turbo Tax walked me right through it. Everything is self explanatory and if you dont understand, theres a link or question mark nearby that will explain even better or further. Thanks Turbo Tax, I will be using you every year coming and you are now my recommendation to friends.
Date published: 2022-09-14
Rated 5 out of 5 by from This is year number 3, see ya next year! I feel safe with giving out my private financial info. Also I hate giving reviews.
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 7955