TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time using TurboTax...EASY PEASY!! We loved how easy it was to file. Very clear instructions. Saves time and money!!
Date published: 2021-03-05
Rated 1 out of 5 by from I was forced to use Live I used Turbo Tax Live last year because i had a question that I needed to ask. This year they would not even let me start my taxes without clicking live. I did not use any of the features and was still charged 150. Seems like a trap to me. Otherwise I love turbo. It makes everything easy.
Date published: 2021-03-05
Rated 5 out of 5 by from THUMBS UP! I've been using TurboTax for years but this was the first time I had forms I wasn't sure what to do with. I requested to talk with someone and was worried because I had a longer wait time than normal flag. I requested a call back and she called within 30 seconds. She was super helpful and able to walk me through my excess 1098 forms without blinking an eye. Thank you for your help and always enjoy having the monthly IDnotify.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! So user friendly and fast and easy and you don't have to be computer savvy
Date published: 2021-03-05
Rated 4 out of 5 by from VERY ORGANIZED I am so disappointed in the fees! Will not pay this next year!!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Made Filing Our Taxes Easy I have been using Turbo Tax for almost 20 years. The product keep improving every year, making filing our taxes simpler and quicker each year. I have confidence that our tax return is accurate and at low risk of an audit.
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT PROGRAM USED THE HELP PROGRAM THE MOST AND IT WAS VERY HELPFULL
Date published: 2021-03-05
Rated 5 out of 5 by from I love TurboTax Even in the free edition of TurboTax, they are always so thorough and helpful to me. Love it.
Date published: 2021-03-05
Rated 5 out of 5 by from the best Turbp tax is dependable and makes me feel safe i trust turbo tax
Date published: 2021-03-05
Rated 3 out of 5 by from TurboTax could be improved I have used TurboTax for the past 3 years, but this year was the first time I have been frustrated with the service. After entering my W-2 multiple times, it kept declaring my locality incorrectly. I also had to pay extra to file information from my Stocks and other investments.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First time using TurboTax...EASY PEASY!! We loved how easy it was to file. Very clear instructions. Saves time and money!!
Date published: 2021-03-05
Rated 1 out of 5 by from I was forced to use Live I used Turbo Tax Live last year because i had a question that I needed to ask. This year they would not even let me start my taxes without clicking live. I did not use any of the features and was still charged 150. Seems like a trap to me. Otherwise I love turbo. It makes everything easy.
Date published: 2021-03-05
Rated 5 out of 5 by from THUMBS UP! I've been using TurboTax for years but this was the first time I had forms I wasn't sure what to do with. I requested to talk with someone and was worried because I had a longer wait time than normal flag. I requested a call back and she called within 30 seconds. She was super helpful and able to walk me through my excess 1098 forms without blinking an eye. Thank you for your help and always enjoy having the monthly IDnotify.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is great! So user friendly and fast and easy and you don't have to be computer savvy
Date published: 2021-03-05
Rated 4 out of 5 by from VERY ORGANIZED I am so disappointed in the fees! Will not pay this next year!!
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Made Filing Our Taxes Easy I have been using Turbo Tax for almost 20 years. The product keep improving every year, making filing our taxes simpler and quicker each year. I have confidence that our tax return is accurate and at low risk of an audit.
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT PROGRAM USED THE HELP PROGRAM THE MOST AND IT WAS VERY HELPFULL
Date published: 2021-03-05
Rated 5 out of 5 by from I love TurboTax Even in the free edition of TurboTax, they are always so thorough and helpful to me. Love it.
Date published: 2021-03-05
Rated 5 out of 5 by from the best Turbp tax is dependable and makes me feel safe i trust turbo tax
Date published: 2021-03-05
Rated 3 out of 5 by from TurboTax could be improved I have used TurboTax for the past 3 years, but this year was the first time I have been frustrated with the service. After entering my W-2 multiple times, it kept declaring my locality incorrectly. I also had to pay extra to file information from my Stocks and other investments.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7955