TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent Works great always use TurboTax. Had all my friends use.
Date published: 2022-04-12
Rated 1 out of 5 by from shame did not enjoy experience since the GUI has changed to cost more money
Date published: 2022-04-12
Rated 5 out of 5 by from Easy Everything was made simple for me. It's a wonderful service!
Date published: 2022-04-12
Rated 4 out of 5 by from Great expert, Unstable interface. I'd have given this service a five star review if not for the confusing interface. I have a difficult time finding things in looking for, pages take a while to load and some screens give the impression that I'm done and good and that I need not worry about it any longer. Multiple times did I get the impression that my taxes were ready to be filed only to get a missed call from Mary, my Tax Live Expert, and have multiple things left to do. I thought my taxes were going to be done about 2 weeks ago and I have had to keep coming back due to having to wait for my next step and never know when it was. Mary was great at reaching out and letting me know when I needed something. She was attentive and gave me as much information as possible. Five stars for Mary. Three Stars for the interface. Four star average.
Date published: 2022-04-12
Rated 5 out of 5 by from turbotax is amazing Make it super easy and a smooth process throughout
Date published: 2022-04-12
Rated 1 out of 5 by from More confusing this year the CD i bought had the deluxe version not home and bus. Interview was more complicated, not sure if we answered correctly or not. Won't use this program again. Lots of irritating glitches.
Date published: 2022-04-12
Rated 5 out of 5 by from Helpful. I like it. Turbo tax was a big help. They guide through everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and fast It was easy and fast, great you can login to everything now and don't have to have manual paperwork or forms for almost anything.
Date published: 2022-04-12
Rated 5 out of 5 by from Doing Taxes with Turbo Tax is "easy" I have been using Turbo Tax for 4 years. Whenever I need help, I log into chat and get expert advice to help me feel confident about filing. I can't say I enjoy doing taxes, but I can say it's easy to complete them with Turbo tax. Thanks!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was simple to use. I have been using it 6yrs!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 7951
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Works great always use TurboTax. Had all my friends use.
Date published: 2022-04-12
Rated 1 out of 5 by from shame did not enjoy experience since the GUI has changed to cost more money
Date published: 2022-04-12
Rated 5 out of 5 by from Easy Everything was made simple for me. It's a wonderful service!
Date published: 2022-04-12
Rated 4 out of 5 by from Great expert, Unstable interface. I'd have given this service a five star review if not for the confusing interface. I have a difficult time finding things in looking for, pages take a while to load and some screens give the impression that I'm done and good and that I need not worry about it any longer. Multiple times did I get the impression that my taxes were ready to be filed only to get a missed call from Mary, my Tax Live Expert, and have multiple things left to do. I thought my taxes were going to be done about 2 weeks ago and I have had to keep coming back due to having to wait for my next step and never know when it was. Mary was great at reaching out and letting me know when I needed something. She was attentive and gave me as much information as possible. Five stars for Mary. Three Stars for the interface. Four star average.
Date published: 2022-04-12
Rated 5 out of 5 by from turbotax is amazing Make it super easy and a smooth process throughout
Date published: 2022-04-12
Rated 1 out of 5 by from More confusing this year the CD i bought had the deluxe version not home and bus. Interview was more complicated, not sure if we answered correctly or not. Won't use this program again. Lots of irritating glitches.
Date published: 2022-04-12
Rated 5 out of 5 by from Helpful. I like it. Turbo tax was a big help. They guide through everything.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy and fast It was easy and fast, great you can login to everything now and don't have to have manual paperwork or forms for almost anything.
Date published: 2022-04-12
Rated 5 out of 5 by from Doing Taxes with Turbo Tax is "easy" I have been using Turbo Tax for 4 years. Whenever I need help, I log into chat and get expert advice to help me feel confident about filing. I can't say I enjoy doing taxes, but I can say it's easy to complete them with Turbo tax. Thanks!
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was simple to use. I have been using it 6yrs!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 7951