TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Always I have a tax return :) Is easy if you have all the documents and forms, but we
Date published: 2022-03-22
Rated 1 out of 5 by from TurboTax from bad to worst few things: Upgrade are pathetic, every time there is a new update, you have to uninstall and reinstall and fw times i have to re-enter the entire data. The stock transaction does not make thru to key forms, so just for 6-7 stock sale transaction, i have 13 errors to fix after final review. The info you enter in Q&A form does not make to relevant forms.. Sometime during entry Turbotax will hang up and takes few minutes to come back.I have a i5 with 16GB RAM, SSD and machine does not slow in other apps but turbo tax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax makes filing taxes easy! The questions the app asks makes filing taxes so much less stressful
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax make my tax return easy. Highly recommended to all tax payer who does not want stress out in preparing their tax return.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is great! The chat group was very helpful with any questions we had in order to file the correct information.
Date published: 2022-03-22
Rated 5 out of 5 by from Good Easy to use. You can switch between forms and step by step
Date published: 2022-03-22
Rated 3 out of 5 by from Not Impressed but it worked Everything was as awful as usual but when it asked how I wanted to pay for my two additional purchases (that would help me with my taxes) It gave me the option to pay with my federal return, what they didnt tell me until the end that by paying with my federal return that would cost me an additional $39 on top of the $95 I was already paying them. Luckily I caught it and just paid with my credit card but I was very disappointed with the sneak attack additional $39 they tried to charge me without being transparent about that from the beginning.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by from Nearly botched my return this year. I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by from quick and easy Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 7940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always I have a tax return :) Is easy if you have all the documents and forms, but we
Date published: 2022-03-22
Rated 1 out of 5 by from TurboTax from bad to worst few things: Upgrade are pathetic, every time there is a new update, you have to uninstall and reinstall and fw times i have to re-enter the entire data. The stock transaction does not make thru to key forms, so just for 6-7 stock sale transaction, i have 13 errors to fix after final review. The info you enter in Q&A form does not make to relevant forms.. Sometime during entry Turbotax will hang up and takes few minutes to come back.I have a i5 with 16GB RAM, SSD and machine does not slow in other apps but turbo tax.
Date published: 2022-03-22
Rated 5 out of 5 by from TurboTax makes filing taxes easy! The questions the app asks makes filing taxes so much less stressful
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax make my tax return easy. Highly recommended to all tax payer who does not want stress out in preparing their tax return.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is great! The chat group was very helpful with any questions we had in order to file the correct information.
Date published: 2022-03-22
Rated 5 out of 5 by from Good Easy to use. You can switch between forms and step by step
Date published: 2022-03-22
Rated 3 out of 5 by from Not Impressed but it worked Everything was as awful as usual but when it asked how I wanted to pay for my two additional purchases (that would help me with my taxes) It gave me the option to pay with my federal return, what they didnt tell me until the end that by paying with my federal return that would cost me an additional $39 on top of the $95 I was already paying them. Luckily I caught it and just paid with my credit card but I was very disappointed with the sneak attack additional $39 they tried to charge me without being transparent about that from the beginning.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I'm 19 years old and still a dependent of my mom so I am able to do my own taxes with the easy tutorial for FREE!!
Date published: 2022-03-22
Rated 1 out of 5 by from Nearly botched my return this year. I imported my stock transactions and everything looked fine. Later, during a preliminary "review" TurboTax told me to enter in one of the transactions manually. I assumed it wanted to do some kind of data quality check because it only asked for one and moved on. Clearly this wasn't the case.... only at the very end, when I "viewed" my returns right before filing was I able to notice that Turbotax added the transaction that it asked me to manually enter, which caused there to be duplicate data. What I thought was a data quality check was actually adding information to the already synced data. If I hadn't noticed this I would have been telling the IRS I had a $10,000 transaction that never happened. Ultimately I'm glad I caught this, but I should not have had to.
Date published: 2022-03-22
Rated 5 out of 5 by from quick and easy Love Turbo Tax. Always a quick and easy experience. Anyone can do this.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 7940