TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Joe_K from
Turbo Tax Rocks
I was having a system problem and was able to work through it with the help of Vicki
Date published: 2022-03-16
Rated 5 out of 5 by
Russ1a2b from
Worked as Needed
No issues; and all questions were answered right away.
Date published: 2022-03-16
Rated 5 out of 5 by
tfortner from
Turbo Tax is Awesome!!
It was so easy and when I needed help someone helped me!!
Date published: 2022-03-16
Rated 5 out of 5 by
steve352 from
Got my best return
easy to use and was much better than cash.app which credit karma went to.
Date published: 2022-03-16
Rated 4 out of 5 by
Macspapa from
TurboTax is convenient.
I've been using TT at least since 2004. Any trouble I have had is a phone call away. However today. Had to call in for a question or two I had. The automatic phone answering computer needs a complete revamping! The support agent was extremely friendly and helpful. Following the prompts in TT makes doing taxes a little bit better and easier.
Date published: 2022-03-16
Rated 3 out of 5 by
Delca123 from
Need better clarification
Had to file by mail because there was no clear clarification on CARE Act versus the disaster relief fund. Specialist on the phone said multiple customers are experiencing this. There should be a method to go back and fix it, especially since at this point customers have already paid so it looks malicious.
Date published: 2022-03-16
Rated 5 out of 5 by
Langum from
Turbo Tax is Awesome
Turbo Tax is very easy to use and a great product.
Date published: 2022-03-16
Rated 4 out of 5 by
QueenBei from
Nice
Turbo tax has always been the go to for filing my taxes because it helps simplify the process of gathering paperwork and documenting. It never fails and gets the job done in the quickest way possible. You guys are great
Date published: 2022-03-16
Rated 1 out of 5 by
JulieTan from
Glitchy and doesn't support every tax form
I've used TurboTax for multiple years and this year was the worst year ever! It was glitchy and kept crashing. At the review it told me I had an error. The error was that Form 1116 was not supported and that I've have to file my mail. Who mails their taxes with all that personal information anymore?? Once I just deleted the foreign tax credit was I able to continue... only to find that my efile couldn't be validated after multiple tries. Multiple updates done and finally, a week later, I was able to efile. Very frustrated and seriously considering using another tax software next year that actually supports all forms for efiling.
Date published: 2022-03-16
Rated 5 out of 5 by
SMILE BIG EYES from
AWSOME
I HAVE USED TURBO TAX FOR APPROX. 7 YEARS AND EACH YEAR IT MAINTAINS CRITICAL UPDATES FOR INCOME TAX CHANGES ETC AND IS A VERY EFFICIENT TOOL FOR TAX PREPARATION
All TurboTax® Offerings Reviews - Page 7936
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Joe_K from
Turbo Tax Rocks
I was having a system problem and was able to work through it with the help of Vicki
Date published: 2022-03-16
Rated 5 out of 5 by
Russ1a2b from
Worked as Needed
No issues; and all questions were answered right away.
Date published: 2022-03-16
Rated 5 out of 5 by
tfortner from
Turbo Tax is Awesome!!
It was so easy and when I needed help someone helped me!!
Date published: 2022-03-16
Rated 5 out of 5 by
steve352 from
Got my best return
easy to use and was much better than cash.app which credit karma went to.
Date published: 2022-03-16
Rated 4 out of 5 by
Macspapa from
TurboTax is convenient.
I've been using TT at least since 2004. Any trouble I have had is a phone call away. However today. Had to call in for a question or two I had. The automatic phone answering computer needs a complete revamping! The support agent was extremely friendly and helpful. Following the prompts in TT makes doing taxes a little bit better and easier.
Date published: 2022-03-16
Rated 3 out of 5 by
Delca123 from
Need better clarification
Had to file by mail because there was no clear clarification on CARE Act versus the disaster relief fund. Specialist on the phone said multiple customers are experiencing this. There should be a method to go back and fix it, especially since at this point customers have already paid so it looks malicious.
Date published: 2022-03-16
Rated 5 out of 5 by
Langum from
Turbo Tax is Awesome
Turbo Tax is very easy to use and a great product.
Date published: 2022-03-16
Rated 4 out of 5 by
QueenBei from
Nice
Turbo tax has always been the go to for filing my taxes because it helps simplify the process of gathering paperwork and documenting. It never fails and gets the job done in the quickest way possible. You guys are great
Date published: 2022-03-16
Rated 1 out of 5 by
JulieTan from
Glitchy and doesn't support every tax form
I've used TurboTax for multiple years and this year was the worst year ever! It was glitchy and kept crashing. At the review it told me I had an error. The error was that Form 1116 was not supported and that I've have to file my mail. Who mails their taxes with all that personal information anymore?? Once I just deleted the foreign tax credit was I able to continue... only to find that my efile couldn't be validated after multiple tries. Multiple updates done and finally, a week later, I was able to efile. Very frustrated and seriously considering using another tax software next year that actually supports all forms for efiling.
Date published: 2022-03-16
Rated 5 out of 5 by
SMILE BIG EYES from
AWSOME
I HAVE USED TURBO TAX FOR APPROX. 7 YEARS AND EACH YEAR IT MAINTAINS CRITICAL UPDATES FOR INCOME TAX CHANGES ETC AND IS A VERY EFFICIENT TOOL FOR TAX PREPARATION
All TurboTax® Offerings Reviews - Page 7936
Date published: 2022-03-16