TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I'll definitely be back next year. All of my tax experts were knowledgeable and helpful. They saved me over $4000.00!
Date published: 2023-03-05
Rated 4 out of 5 by from Why do you keep asking..... When I open the file, it says "this will take a minute" and then says "it's longer than a minute". This is idiotic, and it's been idiotic for years! Every time I open the file, it wants me to fill in name & address info, and tells me it's "mandatory", but then lets me continue without filling it in. Either it really is mandatory and one can't continue, or it's OPTIONAL. Prepared a return for a friend on low income, and at the end, it said she didn't owe any taxes, but then that she "might still have to file a return." ....It DIDN'T say WHY, or where to find out why. Fix this please!
Date published: 2023-03-05
Rated 5 out of 5 by from GREAT, SIMPLE, AND FAST EVERYTHING WAS SIMPLE, I LOVE THE QR SCAN FOR ALL DOCUMENTS. I WILL BE USING TURBO TAX AGAIN. COMING FROM AN ACTIVE DUTY SAILOR AND STUDENT WITH A BUSY LIFE, THIS WAS QUICK AND EASY.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbo Tax is okay I don't like that Turbo Tax keeps increasing the prices each year for their service. I don't believe it is worth the amount. Other than that I appreciate their services.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax is okay Good help for Tax DIYers like me. It works like a GPS and guide you where to start.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax --Highly recommend! Every year Turbo Tax provides exceptional support while doing taxes. Having a member readily available to field questions takes the stress of trying to get through this arduous task.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Very helpful and resourceful especially when I needed clarity on the sections I wasn't familiar with.
Date published: 2023-03-05
Rated 3 out of 5 by from Still needs some things worked out It's pretty easy to use but there are some tricky items and hidden fees. They say you can file for free, but you can't. Then they try and get you to buy protection - so you're saying you don't trust your own product?
Date published: 2023-03-05
Rated 4 out of 5 by from Quick simple and easy to use The man couldn’t answer my question after going threw my whole tax return with me.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax Preparation My TurboTax Consultant was amazing and so helpful. Highly recommended.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7936
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I'll definitely be back next year. All of my tax experts were knowledgeable and helpful. They saved me over $4000.00!
Date published: 2023-03-05
Rated 4 out of 5 by from Why do you keep asking..... When I open the file, it says "this will take a minute" and then says "it's longer than a minute". This is idiotic, and it's been idiotic for years! Every time I open the file, it wants me to fill in name & address info, and tells me it's "mandatory", but then lets me continue without filling it in. Either it really is mandatory and one can't continue, or it's OPTIONAL. Prepared a return for a friend on low income, and at the end, it said she didn't owe any taxes, but then that she "might still have to file a return." ....It DIDN'T say WHY, or where to find out why. Fix this please!
Date published: 2023-03-05
Rated 5 out of 5 by from GREAT, SIMPLE, AND FAST EVERYTHING WAS SIMPLE, I LOVE THE QR SCAN FOR ALL DOCUMENTS. I WILL BE USING TURBO TAX AGAIN. COMING FROM AN ACTIVE DUTY SAILOR AND STUDENT WITH A BUSY LIFE, THIS WAS QUICK AND EASY.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbo Tax is okay I don't like that Turbo Tax keeps increasing the prices each year for their service. I don't believe it is worth the amount. Other than that I appreciate their services.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax is okay Good help for Tax DIYers like me. It works like a GPS and guide you where to start.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax --Highly recommend! Every year Turbo Tax provides exceptional support while doing taxes. Having a member readily available to field questions takes the stress of trying to get through this arduous task.
Date published: 2023-03-05
Rated 5 out of 5 by from Great Very helpful and resourceful especially when I needed clarity on the sections I wasn't familiar with.
Date published: 2023-03-05
Rated 3 out of 5 by from Still needs some things worked out It's pretty easy to use but there are some tricky items and hidden fees. They say you can file for free, but you can't. Then they try and get you to buy protection - so you're saying you don't trust your own product?
Date published: 2023-03-05
Rated 4 out of 5 by from Quick simple and easy to use The man couldn’t answer my question after going threw my whole tax return with me.
Date published: 2023-03-05
Rated 4 out of 5 by from Turbo Tax Preparation My TurboTax Consultant was amazing and so helpful. Highly recommended.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7936