TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
yelpyer from
TurboTax is awesome!!
Very easy to file, i stopped paying for returns and use Turbotax to fille on my own!!!
Date published: 2023-04-18
Rated 4 out of 5 by
Luke3939 from
Simple
Things were simple and that is good this time of year.
Date published: 2023-04-18
Rated 5 out of 5 by
URAmazingLea from
Lea
Lea was veryyy helpful, friendly and resourceful! I wish every customer service experiences were all that great! Lea deserves a raise or a promotion! Thank You so much for all of your help Lea! May God Bless You Always -Lana
Date published: 2023-04-18
Rated 2 out of 5 by
Meliades from
Can't downgrade
I like the platform, I don't like that I can't go back to free because I got deluxe one year
Date published: 2023-04-18
Rated 1 out of 5 by
Matt22222228 from
More expensive and harder this year
Dial it back with your made up expenses where you need to charge $100-$200 just to file a basic return. AND you made it harder to go back and fix mistakes made.
Date published: 2023-04-18
Rated 5 out of 5 by
AEM_SA from
TurboTax is the best!! Have used them for years!!
I have used TurboTax for years and the IRS has never rejected any of the yearly tax paperwork I have submitted.
Date published: 2023-04-18
Rated 5 out of 5 by
Liz120 from
TurboTax made filing so much less stressful
Joni was incredibly helpful and even offered tips to help with my return for next year.
Date published: 2023-04-18
Rated 4 out of 5 by
DEWMAR from
Not as good as normal
I had to find the farm forms this year. I do not know why i was not prompted to them.
Date published: 2023-04-18
Rated 1 out of 5 by
AVCc from
why am i paying?
I have used turbo tax since 2016 and the past two years have had to pay. why are you advertising free and an unproblematic way to file taxes and still require users to pay. were obviously using turbo tax bc we dont want to pay to file taxes on our own money. also the way moving to the next page is set up is really sneaky. If you are not paying attention you just may buy an unnecessary and unneeded "turbo tax package" instead of it being free and easy.
Date published: 2023-04-18
Rated 5 out of 5 by
philosurfer from
Very intuitive and helpful
Filing taxes has never been my favorite task, but TurboTax Online has managed to make it an incredibly smooth and stress-free experience for me. From the moment I started using the platform, I was impressed by its intuitive user interface, which made navigating through the tax filing process feel like a breeze. The software guided me through each step with clarity, ensuring that I was never overwhelmed or confused. One of the standout features of TurboTax Online is its ability to import and autofill information from W-2s and other tax documents, which saved me considerable time and reduced the chances of errors. The platform also offered helpful tips and explanations throughout the process, making it easy for me to understand tax deductions, credits, and other intricacies. My experience with TurboTax Online was nothing short of fantastic. The platform's ease of use and crystal-clear guidance made tax filing a hassle-free task, and I'd highly recommend it to anyone looking to simplify their tax season.
All TurboTax® Offerings Reviews - Page 794
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
yelpyer from
TurboTax is awesome!!
Very easy to file, i stopped paying for returns and use Turbotax to fille on my own!!!
Date published: 2023-04-18
Rated 4 out of 5 by
Luke3939 from
Simple
Things were simple and that is good this time of year.
Date published: 2023-04-18
Rated 5 out of 5 by
URAmazingLea from
Lea
Lea was veryyy helpful, friendly and resourceful! I wish every customer service experiences were all that great! Lea deserves a raise or a promotion! Thank You so much for all of your help Lea! May God Bless You Always -Lana
Date published: 2023-04-18
Rated 2 out of 5 by
Meliades from
Can't downgrade
I like the platform, I don't like that I can't go back to free because I got deluxe one year
Date published: 2023-04-18
Rated 1 out of 5 by
Matt22222228 from
More expensive and harder this year
Dial it back with your made up expenses where you need to charge $100-$200 just to file a basic return. AND you made it harder to go back and fix mistakes made.
Date published: 2023-04-18
Rated 5 out of 5 by
AEM_SA from
TurboTax is the best!! Have used them for years!!
I have used TurboTax for years and the IRS has never rejected any of the yearly tax paperwork I have submitted.
Date published: 2023-04-18
Rated 5 out of 5 by
Liz120 from
TurboTax made filing so much less stressful
Joni was incredibly helpful and even offered tips to help with my return for next year.
Date published: 2023-04-18
Rated 4 out of 5 by
DEWMAR from
Not as good as normal
I had to find the farm forms this year. I do not know why i was not prompted to them.
Date published: 2023-04-18
Rated 1 out of 5 by
AVCc from
why am i paying?
I have used turbo tax since 2016 and the past two years have had to pay. why are you advertising free and an unproblematic way to file taxes and still require users to pay. were obviously using turbo tax bc we dont want to pay to file taxes on our own money. also the way moving to the next page is set up is really sneaky. If you are not paying attention you just may buy an unnecessary and unneeded "turbo tax package" instead of it being free and easy.
Date published: 2023-04-18
Rated 5 out of 5 by
philosurfer from
Very intuitive and helpful
Filing taxes has never been my favorite task, but TurboTax Online has managed to make it an incredibly smooth and stress-free experience for me. From the moment I started using the platform, I was impressed by its intuitive user interface, which made navigating through the tax filing process feel like a breeze. The software guided me through each step with clarity, ensuring that I was never overwhelmed or confused. One of the standout features of TurboTax Online is its ability to import and autofill information from W-2s and other tax documents, which saved me considerable time and reduced the chances of errors. The platform also offered helpful tips and explanations throughout the process, making it easy for me to understand tax deductions, credits, and other intricacies. My experience with TurboTax Online was nothing short of fantastic. The platform's ease of use and crystal-clear guidance made tax filing a hassle-free task, and I'd highly recommend it to anyone looking to simplify their tax season.
All TurboTax® Offerings Reviews - Page 794
Date published: 2023-04-18