TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awesome I didnt know when i filled this out in January that i had to comeback and submit after tax filing season, but i figured it out. Still was easy!!
Date published: 2021-03-12
Rated 3 out of 5 by from Fed went fine, state was another matter The federal filing process went fine but the state of Georgia process had issues. At first it wouldn't even let me file, saying it was waiting on forms and then today, 3 days before due date, the process went into a endless loop and would not allow me to e-file. Ended up just printing the state return out and will mail it.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax It was a dream come true for me. I needed help with my taxes and had a wonderful man to help me.
Date published: 2021-03-12
Rated 2 out of 5 by from Disappointed in one area 1099-S form and instructions were difficult. My parents had sold a time share in a condo and had a 1099-S. Because it was for personal use only, there was no capital gain or loss. I bought the best product you offer because of this. Yet even the Premium Turbo Tax did NOT provide sufficient information. I had to review questions, and tax code for quite awhile to know what to do given that there wasn't a 1099-S under the section for the 1099-B and 1099-S. I'm not happy that I paid so much more for absolutely no benefit.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7930
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome I didnt know when i filled this out in January that i had to comeback and submit after tax filing season, but i figured it out. Still was easy!!
Date published: 2021-03-12
Rated 3 out of 5 by from Fed went fine, state was another matter The federal filing process went fine but the state of Georgia process had issues. At first it wouldn't even let me file, saying it was waiting on forms and then today, 3 days before due date, the process went into a endless loop and would not allow me to e-file. Ended up just printing the state return out and will mail it.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo tax It was a dream come true for me. I needed help with my taxes and had a wonderful man to help me.
Date published: 2021-03-12
Rated 2 out of 5 by from Disappointed in one area 1099-S form and instructions were difficult. My parents had sold a time share in a condo and had a 1099-S. Because it was for personal use only, there was no capital gain or loss. I bought the best product you offer because of this. Yet even the Premium Turbo Tax did NOT provide sufficient information. I had to review questions, and tax code for quite awhile to know what to do given that there wasn't a 1099-S under the section for the 1099-B and 1099-S. I'm not happy that I paid so much more for absolutely no benefit.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax knows taxes!!! When I ran into a snag while doing my taxes, I asked the person was chatting with to call me. She called and walked me through the remaining pages without any hesitation or problems. She was very patient and awesome!!!
Date published: 2021-03-12
Rated 5 out of 5 by from Incredible First Experience with Turbo Tax! The is my first time using Turbo Tax and I was incredibly nervous as I've used someone else for most of my life. Every person that I had communcation with, via phone or chat, were amazing and so patient. I had a bit of breakdown when dealing with some questions and a rep I had talked to made me feel so much better and helped me calm down and understand it's a process. I truly appreciated everyone's assistance, knowledge and patience.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is great Since this was my first time using Turbo Tax is was a slow start, but once I got going it was great. William was a great help with the last few questions I had. He got me thru it in a short time and was a very likable guy.
Date published: 2021-03-12
Rated 4 out of 5 by from Great! Very easy to navigate. Hopeful and really useful, an definitely worth the time.
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is Simply Amazing This is my fifth year in a row using Turbo Tax and will continue to do so. It's so simple to use and self explanatory as you go. Give it a try..... you'll see what I mean.
Date published: 2021-03-12
Rated 2 out of 5 by from Wouldn't allow writing in direct deposit section PRIOR to filing I tried to put my new direct deposit info into the proper section on the form. I need this in there for stimulus reasons. Because I'm not receiving a refund TurboTax just replace my info with Xs. Again, this messes up my stimulus check. Needs to be fixed.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 7930