TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Flawless filling year after year. The import of most of the tax forms is extremally helpful
Date published: 2023-02-14
Rated 4 out of 5 by from Very Good There is an issue with my Massachusetts tax return and my 1099 which I tried to resolve with 3 different experts and nobody could help me.
Date published: 2023-02-14
Rated 3 out of 5 by from TurboTax is easy to use, but has some issues. While using TurboTax for several years, I have never had the issues I did this year, filing. My first attempt at filing, produced a screen asking for a Sch Col FeD ID, and would not allow me to move past on my Indiana state return. After working with a tax expert through Turbo Tax, I was instructed to just print and send in my Indiana state return. Then both my Michigan state and Federal returns got rejected, and I was given no reason why, from TurboTax or the IRS. I hope this company improves, as it has been the easiest and most convenient way to complete my taxes. I appreciate the patience the tax expert had with me, but we did not actually solve my problem. I have since resubmitted all of my returns through efiling with TurboTax. Hopefully my returns actually get approved this time.
Date published: 2023-02-14
Rated 4 out of 5 by from Good, But Needs Some Tweeking it needs to be able to identify if you get a 1099-MISC for Jury Duty that it can be moved into the spot for Jury Duty. Add the term Jury to the other possible government payment choices in that selection.
Date published: 2023-02-14
Rated 5 out of 5 by from Convenient & Customer Friendly Efficient, effective, and simple tax return platform. Been using them for 4 years and will continue to use them.
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax ROCKS Fast and easy, Turbo Tax lead me through the process and helped when needed
Date published: 2023-02-14
Rated 5 out of 5 by from Loved it! First time using Turbo Tax. I loved it. It made everything simple and easy.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent at walking you through every step Quick and efficient at walking you through every step. I love that it saves info from previous years so this is our 5th year using turbo tax!
Date published: 2023-02-14
Rated 1 out of 5 by from Expensive Had to pay 189 bucks for their service. They also tried to keep selling me their products at every opportunity.
Date published: 2023-02-14
Rated 5 out of 5 by from Couldn't Do It Without TurboTax! I feel like TurboTax streamlines what would be an extremely confusing process!
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 7927
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Flawless filling year after year. The import of most of the tax forms is extremally helpful
Date published: 2023-02-14
Rated 4 out of 5 by from Very Good There is an issue with my Massachusetts tax return and my 1099 which I tried to resolve with 3 different experts and nobody could help me.
Date published: 2023-02-14
Rated 3 out of 5 by from TurboTax is easy to use, but has some issues. While using TurboTax for several years, I have never had the issues I did this year, filing. My first attempt at filing, produced a screen asking for a Sch Col FeD ID, and would not allow me to move past on my Indiana state return. After working with a tax expert through Turbo Tax, I was instructed to just print and send in my Indiana state return. Then both my Michigan state and Federal returns got rejected, and I was given no reason why, from TurboTax or the IRS. I hope this company improves, as it has been the easiest and most convenient way to complete my taxes. I appreciate the patience the tax expert had with me, but we did not actually solve my problem. I have since resubmitted all of my returns through efiling with TurboTax. Hopefully my returns actually get approved this time.
Date published: 2023-02-14
Rated 4 out of 5 by from Good, But Needs Some Tweeking it needs to be able to identify if you get a 1099-MISC for Jury Duty that it can be moved into the spot for Jury Duty. Add the term Jury to the other possible government payment choices in that selection.
Date published: 2023-02-14
Rated 5 out of 5 by from Convenient & Customer Friendly Efficient, effective, and simple tax return platform. Been using them for 4 years and will continue to use them.
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax ROCKS Fast and easy, Turbo Tax lead me through the process and helped when needed
Date published: 2023-02-14
Rated 5 out of 5 by from Loved it! First time using Turbo Tax. I loved it. It made everything simple and easy.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent at walking you through every step Quick and efficient at walking you through every step. I love that it saves info from previous years so this is our 5th year using turbo tax!
Date published: 2023-02-14
Rated 1 out of 5 by from Expensive Had to pay 189 bucks for their service. They also tried to keep selling me their products at every opportunity.
Date published: 2023-02-14
Rated 5 out of 5 by from Couldn't Do It Without TurboTax! I feel like TurboTax streamlines what would be an extremely confusing process!
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 7927