TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from I will never use Turbo tax ever again I am just so confused at how they promote their company as a free tax service but is soon as I attempt to do my taxes they are telling me that I have to add all of these additions on in order to continue. I had to pay them $170 from my already small refund and I had no options of declining these add-ons. This will be my last year using TurboTax I do not recommend!
Date published: 2021-02-25
Rated 5 out of 5 by from Love it. So easy I’ve used TurboTax for 6 years now, filed my own & my family members taxes. They make it very easy to understand
Date published: 2021-02-25
Rated 4 out of 5 by from Did a good job Did not use live support did not need it.program was simple to understand made me feel confident. Thank you for turbo tax I will use it again next year
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great I love using TT, Been using it for years! I will continue to use it!
Date published: 2021-02-25
Rated 2 out of 5 by from difficult to use Issues with 1099-R and distribution codes for Roth IRA. Excessively asks to upgrade to Max. Had to reenter and reverify data several times because of program's requests
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is very easy to use. Filing my income tax has never been this easy before
Date published: 2021-02-25
Rated 5 out of 5 by from Terrific Preparation Terrific service from all the support. When I called I received a representative within the 5 minute period as promised. All representatives were very friendly and extremely knowledgeable. When in doubt, CALL. You will not regret this fabulous Turbo Tax Service.
Date published: 2021-02-25
Rated 5 out of 5 by from Another successful year Year after year - the product improves with new features and functionality. Keeps you abreast of changes in tax law and offers assistance both in person and virtually for complex situations.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is very helpful! I had spoken to one of your customer service representatives named Erika, she was very helpful and patient with me! I received great customer service given the fact that this was my first time filing with TurboTax.
Date published: 2021-02-25
Rated 3 out of 5 by from Hidden fees It was good, but at the end it added 40 more dollars to me return to charge me for using the money from my return to pay for a service.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7927
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I will never use Turbo tax ever again I am just so confused at how they promote their company as a free tax service but is soon as I attempt to do my taxes they are telling me that I have to add all of these additions on in order to continue. I had to pay them $170 from my already small refund and I had no options of declining these add-ons. This will be my last year using TurboTax I do not recommend!
Date published: 2021-02-25
Rated 5 out of 5 by from Love it. So easy I’ve used TurboTax for 6 years now, filed my own & my family members taxes. They make it very easy to understand
Date published: 2021-02-25
Rated 4 out of 5 by from Did a good job Did not use live support did not need it.program was simple to understand made me feel confident. Thank you for turbo tax I will use it again next year
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is great I love using TT, Been using it for years! I will continue to use it!
Date published: 2021-02-25
Rated 2 out of 5 by from difficult to use Issues with 1099-R and distribution codes for Roth IRA. Excessively asks to upgrade to Max. Had to reenter and reverify data several times because of program's requests
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is very easy to use. Filing my income tax has never been this easy before
Date published: 2021-02-25
Rated 5 out of 5 by from Terrific Preparation Terrific service from all the support. When I called I received a representative within the 5 minute period as promised. All representatives were very friendly and extremely knowledgeable. When in doubt, CALL. You will not regret this fabulous Turbo Tax Service.
Date published: 2021-02-25
Rated 5 out of 5 by from Another successful year Year after year - the product improves with new features and functionality. Keeps you abreast of changes in tax law and offers assistance both in person and virtually for complex situations.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is very helpful! I had spoken to one of your customer service representatives named Erika, she was very helpful and patient with me! I received great customer service given the fact that this was my first time filing with TurboTax.
Date published: 2021-02-25
Rated 3 out of 5 by from Hidden fees It was good, but at the end it added 40 more dollars to me return to charge me for using the money from my return to pay for a service.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7927