TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A+ Great experience and easy to use. Was able to complete taxes quickly and easily.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is User Friendly I’ve used TurboTax for several years and like that it is in depth with questions; I tried another site for filing and came back to Turbo Tax because I feel confident that it goes over all information required to file
Date published: 2022-02-24
Rated 3 out of 5 by from GREAT SERVICE, BUT WITH HIDDEN FEES I highly loved how user friendly the program is for someone that is very nervous filing their taxes on their own. I really did feel like every question that I had come up in my head, there was a small note section that let me know the answer. Very well developed in easily walking you trough the entire process of finishing your return. I even got to chat with a live, very clearly english speaking, person within about 5 minutes to help me. Now on to why I have to give my score an overall 3. Unfortunately, I feel like I was really prepared that I would have to upgrade to TurboTax Deluxe because I had two W-2's. Cost of a $109. Then, a fee for filing in my state (GA) of $49. Finally, a fee for using my refund to pay for the surprise $159 that I wasn't prepared for, of $39. Grand total came to $198. Unfortunately, I probably won't be using this program again, just because the accounting I normally use only charges $80. So if your looking for an easy to use program where you can get all the help you need and don't mind paying, this is the one for you.
Date published: 2022-02-24
Rated 5 out of 5 by from fast honest and easy This was an awesome Help! definitely will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax was a great online tool to file your tax Turbo tax was very user friendly and I recommend it to anyone!
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax Online Premier is awesome! Having moved to a different state in the middle of 2021, I expected nothing but headaches when filing my returns. TurboTax Online Premiere guided me through every step of the two-state filing process. It turned out not be as bad as had anticipated. For that, I'm grateful.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is amazing BEEN GREAT JUST LIKE EVERY YEAR FOR THE PAST 8 OR SO YEARS
Date published: 2022-02-24
Rated 5 out of 5 by from Great customer service Great job to keep me interested in continuing filing my w-2
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great tax service...easy to use...did not take long
Date published: 2022-02-24
Rated 5 out of 5 by from Easy Easy to use, walks you through everything!! No issues
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7923
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A+ Great experience and easy to use. Was able to complete taxes quickly and easily.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is User Friendly I’ve used TurboTax for several years and like that it is in depth with questions; I tried another site for filing and came back to Turbo Tax because I feel confident that it goes over all information required to file
Date published: 2022-02-24
Rated 3 out of 5 by from GREAT SERVICE, BUT WITH HIDDEN FEES I highly loved how user friendly the program is for someone that is very nervous filing their taxes on their own. I really did feel like every question that I had come up in my head, there was a small note section that let me know the answer. Very well developed in easily walking you trough the entire process of finishing your return. I even got to chat with a live, very clearly english speaking, person within about 5 minutes to help me. Now on to why I have to give my score an overall 3. Unfortunately, I feel like I was really prepared that I would have to upgrade to TurboTax Deluxe because I had two W-2's. Cost of a $109. Then, a fee for filing in my state (GA) of $49. Finally, a fee for using my refund to pay for the surprise $159 that I wasn't prepared for, of $39. Grand total came to $198. Unfortunately, I probably won't be using this program again, just because the accounting I normally use only charges $80. So if your looking for an easy to use program where you can get all the help you need and don't mind paying, this is the one for you.
Date published: 2022-02-24
Rated 5 out of 5 by from fast honest and easy This was an awesome Help! definitely will be back next year!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax was a great online tool to file your tax Turbo tax was very user friendly and I recommend it to anyone!
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax Online Premier is awesome! Having moved to a different state in the middle of 2021, I expected nothing but headaches when filing my returns. TurboTax Online Premiere guided me through every step of the two-state filing process. It turned out not be as bad as had anticipated. For that, I'm grateful.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is amazing BEEN GREAT JUST LIKE EVERY YEAR FOR THE PAST 8 OR SO YEARS
Date published: 2022-02-24
Rated 5 out of 5 by from Great customer service Great job to keep me interested in continuing filing my w-2
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great tax service...easy to use...did not take long
Date published: 2022-02-24
Rated 5 out of 5 by from Easy Easy to use, walks you through everything!! No issues
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7923