TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Feedback I have been using Turbotax for years and it is easy to use. I like the fact that it transfers information from one year to the next. However, one frustration is that is downloads state programs I have used in previous years and does not allow me to opt out since they are no longer relevant.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is very easy to navigate Have used Turbo Tax for Years, very easy to undcerstand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! Explained each step when too confusing. Its more military friendly
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax is wrong It would not allow a deduction that is correct, but it was only $50, so for the sake of time I didn't enter it. Still not right, and disappointed me, in the past have always loved the ease of filing with it.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax made it real easy to file my taxes with help.
Date published: 2022-04-15
Rated 5 out of 5 by from First time user. Very easy to use. Covered all the bases. We made a zip code error, called Tech support, and shockingly ( 3 days before deadline) they called us back in 10 minutes and helped us find our error!!!!! Fantastic support!!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and make filing taxes a breeze.
Date published: 2022-04-15
Rated 3 out of 5 by from I am not sure anymore!!! When i first started using TurboTax 6 years ago everything was easy and simple with no payment unless you wanted a representative to do it with you. It is frustrating that we have to pay $40 each time you want to do one thing like add state tax or use federal payment to pay for all the additional items they MAKE you add. I will be re-evaluating my use for next year, but overall it is very easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-15
Rated 2 out of 5 by from free isnt so free waited until the end to charge me 114.00 because of an hsa
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7922
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Feedback I have been using Turbotax for years and it is easy to use. I like the fact that it transfers information from one year to the next. However, one frustration is that is downloads state programs I have used in previous years and does not allow me to opt out since they are no longer relevant.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is very easy to navigate Have used Turbo Tax for Years, very easy to undcerstand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great! Explained each step when too confusing. Its more military friendly
Date published: 2022-04-15
Rated 2 out of 5 by from Turbo Tax is wrong It would not allow a deduction that is correct, but it was only $50, so for the sake of time I didn't enter it. Still not right, and disappointed me, in the past have always loved the ease of filing with it.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax made it real easy to file my taxes with help.
Date published: 2022-04-15
Rated 5 out of 5 by from First time user. Very easy to use. Covered all the bases. We made a zip code error, called Tech support, and shockingly ( 3 days before deadline) they called us back in 10 minutes and helped us find our error!!!!! Fantastic support!!!!!
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and make filing taxes a breeze.
Date published: 2022-04-15
Rated 3 out of 5 by from I am not sure anymore!!! When i first started using TurboTax 6 years ago everything was easy and simple with no payment unless you wanted a representative to do it with you. It is frustrating that we have to pay $40 each time you want to do one thing like add state tax or use federal payment to pay for all the additional items they MAKE you add. I will be re-evaluating my use for next year, but overall it is very easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-15
Rated 2 out of 5 by from free isnt so free waited until the end to charge me 114.00 because of an hsa
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7922