TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
MartyWY from
Turbo Tax Feedback
I have been using Turbotax for years and it is easy to use. I like the fact that it transfers information from one year to the next. However, one frustration is that is downloads state programs I have used in previous years and does not allow me to opt out since they are no longer relevant.
Date published: 2022-04-15
Rated 5 out of 5 by
PJKD from
Turbo Tax is very easy to navigate
Have used Turbo Tax for Years, very easy to undcerstand.
Date published: 2022-04-15
Rated 5 out of 5 by
waves808 from
Turbo Tax is great!
Explained each step when too confusing. Its more military friendly
Date published: 2022-04-15
Rated 2 out of 5 by
Not Happy as I could be from
Turbo Tax is wrong
It would not allow a deduction that is correct, but it was only $50, so for the sake of time I didn't enter it. Still not right, and disappointed me, in the past have always loved the ease of filing with it.
Date published: 2022-04-15
Rated 5 out of 5 by
Amina M from
Turbo Tax is awesome
Turbo Tax made it real easy to file my taxes with help.
Date published: 2022-04-15
Rated 5 out of 5 by
Shari1980 from
First time user.
Very easy to use. Covered all the bases. We made a zip code error, called Tech support, and shockingly ( 3 days before deadline) they called us back in 10 minutes and helped us find our error!!!!! Fantastic support!!!!!
Date published: 2022-04-15
Rated 5 out of 5 by
ceeyem from
TurboTax is easy to use
TurboTax is easy to use and make filing taxes a breeze.
Date published: 2022-04-15
Rated 3 out of 5 by
Jen014 from
I am not sure anymore!!!
When i first started using TurboTax 6 years ago everything was easy and simple with no payment unless you wanted a representative to do it with you. It is frustrating that we have to pay $40 each time you want to do one thing like add state tax or use federal payment to pay for all the additional items they MAKE you add. I will be re-evaluating my use for next year, but overall it is very easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by
Benuspen from
Awesome
Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-15
Rated 2 out of 5 by
lasttime22 from
free isnt so free
waited until the end to charge me 114.00 because of an hsa
All TurboTax® Offerings Reviews - Page 7922
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MartyWY from
Turbo Tax Feedback
I have been using Turbotax for years and it is easy to use. I like the fact that it transfers information from one year to the next. However, one frustration is that is downloads state programs I have used in previous years and does not allow me to opt out since they are no longer relevant.
Date published: 2022-04-15
Rated 5 out of 5 by
PJKD from
Turbo Tax is very easy to navigate
Have used Turbo Tax for Years, very easy to undcerstand.
Date published: 2022-04-15
Rated 5 out of 5 by
waves808 from
Turbo Tax is great!
Explained each step when too confusing. Its more military friendly
Date published: 2022-04-15
Rated 2 out of 5 by
Not Happy as I could be from
Turbo Tax is wrong
It would not allow a deduction that is correct, but it was only $50, so for the sake of time I didn't enter it. Still not right, and disappointed me, in the past have always loved the ease of filing with it.
Date published: 2022-04-15
Rated 5 out of 5 by
Amina M from
Turbo Tax is awesome
Turbo Tax made it real easy to file my taxes with help.
Date published: 2022-04-15
Rated 5 out of 5 by
Shari1980 from
First time user.
Very easy to use. Covered all the bases. We made a zip code error, called Tech support, and shockingly ( 3 days before deadline) they called us back in 10 minutes and helped us find our error!!!!! Fantastic support!!!!!
Date published: 2022-04-15
Rated 5 out of 5 by
ceeyem from
TurboTax is easy to use
TurboTax is easy to use and make filing taxes a breeze.
Date published: 2022-04-15
Rated 3 out of 5 by
Jen014 from
I am not sure anymore!!!
When i first started using TurboTax 6 years ago everything was easy and simple with no payment unless you wanted a representative to do it with you. It is frustrating that we have to pay $40 each time you want to do one thing like add state tax or use federal payment to pay for all the additional items they MAKE you add. I will be re-evaluating my use for next year, but overall it is very easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by
Benuspen from
Awesome
Easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-04-15
Rated 2 out of 5 by
lasttime22 from
free isnt so free
waited until the end to charge me 114.00 because of an hsa
All TurboTax® Offerings Reviews - Page 7922
Date published: 2022-04-15