TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love Turbo Tax Used Turbo Tax for years and then used a Enrolled Agent for about 10 years. Now moved to Florida and I´ve used Turbo Tax. I really appreciate that you can talk to someone by phone, chat, or text. They can help you get around in Turbo Tax and get your forms complete. Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax is awsome Surprisingly easy to use. I collected all the statements I was sent from the various financial institutions, printed a few reports from quicken and was off to the races. Ended up itemizing and it was simple. So fast and that I had time and the willingness to comb through both our calendars looking for charity miles I could deduct. probably took me 6-7 hours in total. Fantastic!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax Return Everything was a smooth and easy process, I love turbo tax I have been using it for the last 6 years and I love it everytime
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Easy to use basic plug and play the numbers and select what applies to you
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Very easy to use! Would Highly recommend. Check it out.
Date published: 2022-02-23
Rated 5 out of 5 by from It’s Amazing it was so easy and straight forward ! it’s my first time and it was great
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use, although it is getting very expensive.
Date published: 2022-02-23
Rated 5 out of 5 by from love turbotax very straightforward with prompts for deductions, random extra questions and finds things I wouldn't have remembered
Date published: 2022-02-23
Rated 4 out of 5 by from Dependable I have been using TurboTax since I first got a job and have always filed free and had a very simple tax process and has seemed fair. This year, I have been charged $117 and I'm not sure why.. when I tried to use the Live Help it was just automated answers and I wish I could have talked with someone ACTUALLY live to help me understand. I ended up paying it out of my refund due to reputation with this company as I've never used anyone else... I tend to be a loyal customer and stick with business/companies that I am familiar with. But, I would still love for someone through TurboTax to get back to me regarding why I spent $37 on state taxes when I never even received ANY refund. Overall though, I've used them for 8+ years and this has been my ONLY inconvenience, so I am overall pleased with my experience! Had it not been this year, I would have given 5 stars.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax was great Very easy and simple to use It walked you step by step in doing taxes
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7912
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Used Turbo Tax for years and then used a Enrolled Agent for about 10 years. Now moved to Florida and I´ve used Turbo Tax. I really appreciate that you can talk to someone by phone, chat, or text. They can help you get around in Turbo Tax and get your forms complete. Thank you!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax is awsome Surprisingly easy to use. I collected all the statements I was sent from the various financial institutions, printed a few reports from quicken and was off to the races. Ended up itemizing and it was simple. So fast and that I had time and the willingness to comb through both our calendars looking for charity miles I could deduct. probably took me 6-7 hours in total. Fantastic!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax Return Everything was a smooth and easy process, I love turbo tax I have been using it for the last 6 years and I love it everytime
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Easy to use basic plug and play the numbers and select what applies to you
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Very easy to use! Would Highly recommend. Check it out.
Date published: 2022-02-23
Rated 5 out of 5 by from It’s Amazing it was so easy and straight forward ! it’s my first time and it was great
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome TurboTax is very easy to use, although it is getting very expensive.
Date published: 2022-02-23
Rated 5 out of 5 by from love turbotax very straightforward with prompts for deductions, random extra questions and finds things I wouldn't have remembered
Date published: 2022-02-23
Rated 4 out of 5 by from Dependable I have been using TurboTax since I first got a job and have always filed free and had a very simple tax process and has seemed fair. This year, I have been charged $117 and I'm not sure why.. when I tried to use the Live Help it was just automated answers and I wish I could have talked with someone ACTUALLY live to help me understand. I ended up paying it out of my refund due to reputation with this company as I've never used anyone else... I tend to be a loyal customer and stick with business/companies that I am familiar with. But, I would still love for someone through TurboTax to get back to me regarding why I spent $37 on state taxes when I never even received ANY refund. Overall though, I've used them for 8+ years and this has been my ONLY inconvenience, so I am overall pleased with my experience! Had it not been this year, I would have given 5 stars.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax was great Very easy and simple to use It walked you step by step in doing taxes
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 7912