TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Not The Best My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by from user friendly The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awsome my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Live Basic was so simple!!!!! The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
Date published: 2021-02-25
Rated 2 out of 5 by from Unhappy to be Forced to File by Mail So... we get all the way though and we are forced to File by Mail due to the 7202 form - a simple form that every other tax preparation service is allowing to E-File. This is ridiculous and we are very unhappy with paying so much money to have to do everything ourselves. This is, essentially, a fresh, lovely new tax that self-employed business owners have to deal with. Thank you for not helping or giving us the option to file our taxes elsewhere. Next year, we're off to H&R Block or Tax Slayer.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy able to continue after stopping w/ no problems.had info from last return
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy. Easiest way to do my taxes, aside from having them done for me.
Date published: 2021-02-25
Rated 4 out of 5 by from Great Product The tax preparation software and live advice is AMAZING. The only reason for the one missing star are a few of the fees that aren't well explained. When choosing to pay from your federal refund, there is an additional $40 fee that covers direct transfer using an intermediary bank (???) something that is free already from the IRS. If you don't read the final documents you will miss it completely. Also - Turbo tax charges $40 to file your state taxes NO MATTER WHAT YOUR INCOME IS! For college students or others in lower income brackets who earn less than $10,000 a year Turbo tax should provide this service for free as other tax prep services like TaxAct do.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Will use Turbo tax again next year for ll my tax needs.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not The Best My EIN was incorrect and difficult to edit. I was trying to get my money refunded from turbo but that as well is impossible so I decided to try to fix it once again which IRS a should have the correct EIN. Very frustrating!
Date published: 2021-02-25
Rated 5 out of 5 by from user friendly The turbo tax program is so easy to use. I did my taxes in all of 15 minutes.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awsome my experience has been great, i never thought it could be this easy!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax It was easy and simple to file returns. No issues. Everything went great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Live Basic was so simple!!!!! The on-line software I used last year was not user friendly. When I received an invitation via email to try Turbo Tax, I did. I am so pleased with the ease of instruction, directives and completion. It could not have been simpler to use and I recommend it highly.
Date published: 2021-02-25
Rated 2 out of 5 by from Unhappy to be Forced to File by Mail So... we get all the way though and we are forced to File by Mail due to the 7202 form - a simple form that every other tax preparation service is allowing to E-File. This is ridiculous and we are very unhappy with paying so much money to have to do everything ourselves. This is, essentially, a fresh, lovely new tax that self-employed business owners have to deal with. Thank you for not helping or giving us the option to file our taxes elsewhere. Next year, we're off to H&R Block or Tax Slayer.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy able to continue after stopping w/ no problems.had info from last return
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy. Easiest way to do my taxes, aside from having them done for me.
Date published: 2021-02-25
Rated 4 out of 5 by from Great Product The tax preparation software and live advice is AMAZING. The only reason for the one missing star are a few of the fees that aren't well explained. When choosing to pay from your federal refund, there is an additional $40 fee that covers direct transfer using an intermediary bank (???) something that is free already from the IRS. If you don't read the final documents you will miss it completely. Also - Turbo tax charges $40 to file your state taxes NO MATTER WHAT YOUR INCOME IS! For college students or others in lower income brackets who earn less than $10,000 a year Turbo tax should provide this service for free as other tax prep services like TaxAct do.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product Will use Turbo tax again next year for ll my tax needs.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 7902