TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from works Great I didn't need to speak to anyone. Online worked Great
Date published: 2021-04-04
Rated 1 out of 5 by from completely overprices Very disappointing that I pretty much file the return myself and you charge me $140. No major events happened in 2020 to me - I didnt have a child; I didnt buy a house; I didnt get married. I dont own a house, I dont have any children, I dont own a business and I am not a student! I dont understand how you can charge so much for someone filing individually. I did a 401k rollover and have a brokerage account. THat does not justify charging that much. I will never use Turbo tax again.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Easy to use and Understand Everything has examples and asks if you need more info, it has several ways of breaking things down to help you better understand. It also recognizes , catches and helps you go over mistakes in a clear and concise manner.
Date published: 2021-04-04
Rated 5 out of 5 by from Really! Turbotax is awsome. We had a lot of activity in 2020 and I was a little intimidated with my tax changes. However, using TurboTax made it easy. I felt I was an expert!
Date published: 2021-04-04
Rated 5 out of 5 by from Simple to use I've been using for years, simple to use and accurate.
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is great Very intuitive and comprehensive features. Easily go from one section to the next.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Great! Was very easy and fast! Compared to an accountant, I saved a lot of money as well.
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbo tax turbo tax made things quick and easy. helped reassure me that what i was doing was correct.
Date published: 2021-04-04
Rated 5 out of 5 by from tax return Liked the turbo tax live. This was a great opion for my taxes.
Date published: 2021-04-04
Rated 2 out of 5 by from Worst experience ever! I have used Turbo Tax for at least 30 years. I won't use it again. I wanted to download the program and use it from my computer like I always have. I did not want to be asked and answer questions on line nor did I want to talk to anyone. I never was able to just download the program and ended up ordering the Disk to install on my computer. Had to wait on that. Then when I wanted to complete my partially completed return an update corrupted the files and would not load or complete the update. I had to uninstall Turbo Tax then re-install from the CD and re download the updates. Not everyone wants to go through the "friendly Q&A" method. This is my last time to use TurboTax
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 791
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from works Great I didn't need to speak to anyone. Online worked Great
Date published: 2021-04-04
Rated 1 out of 5 by from completely overprices Very disappointing that I pretty much file the return myself and you charge me $140. No major events happened in 2020 to me - I didnt have a child; I didnt buy a house; I didnt get married. I dont own a house, I dont have any children, I dont own a business and I am not a student! I dont understand how you can charge so much for someone filing individually. I did a 401k rollover and have a brokerage account. THat does not justify charging that much. I will never use Turbo tax again.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax is Easy to use and Understand Everything has examples and asks if you need more info, it has several ways of breaking things down to help you better understand. It also recognizes , catches and helps you go over mistakes in a clear and concise manner.
Date published: 2021-04-04
Rated 5 out of 5 by from Really! Turbotax is awsome. We had a lot of activity in 2020 and I was a little intimidated with my tax changes. However, using TurboTax made it easy. I felt I was an expert!
Date published: 2021-04-04
Rated 5 out of 5 by from Simple to use I've been using for years, simple to use and accurate.
Date published: 2021-04-04
Rated 4 out of 5 by from TurboTax is great Very intuitive and comprehensive features. Easily go from one section to the next.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy and Great! Was very easy and fast! Compared to an accountant, I saved a lot of money as well.
Date published: 2021-04-04
Rated 5 out of 5 by from thank you turbo tax turbo tax made things quick and easy. helped reassure me that what i was doing was correct.
Date published: 2021-04-04
Rated 5 out of 5 by from tax return Liked the turbo tax live. This was a great opion for my taxes.
Date published: 2021-04-04
Rated 2 out of 5 by from Worst experience ever! I have used Turbo Tax for at least 30 years. I won't use it again. I wanted to download the program and use it from my computer like I always have. I did not want to be asked and answer questions on line nor did I want to talk to anyone. I never was able to just download the program and ended up ordering the Disk to install on my computer. Had to wait on that. Then when I wanted to complete my partially completed return an update corrupted the files and would not load or complete the update. I had to uninstall Turbo Tax then re-install from the CD and re download the updates. Not everyone wants to go through the "friendly Q&A" method. This is my last time to use TurboTax
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 791