TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
Rated 5 out of 5 by from OLS out, TURBO TAX in!!! This option was so easy. And, since we bought the software, it allowed us to do other family members in home. We tried OLS and it had too many glitches that kept freezing the program. This one went fast, smooth, and easy. AND, the best part was that it saw more money than we knew about for the return which was super helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 791
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy to Use I've been using Turbo Tax for quite a few years now. It is fairly easy to use. It is very user friendly. My only issue is sometimes when the review catches a mistake, it is hard to then go back and find the section with the mistake. Otherwise, it has been very easy to use.
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful assistance very helpful. some changes made from last years filing that needed assistance
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is very helpful very helpful and informative. reduces stress. takes the headaches out of tax time.
Date published: 2021-05-17
Rated 4 out of 5 by from Mostly Good Stepping through the steps was great, as usual. Like other users, when prompted to enter the purchase confirmation code, I also encountered issues with the display scale and resolution. The workaround was good, but during the State E-File, I encountered it again. I was unable to enter the code to allow the E-File charge to be billed to my credit card. Received help from Jackie (she was super!) though she eventually enlisted help from another tech/agent. In the end, we were unsuccessful. (This was a retail store purchase of TT Deluxe Fed + State; running Windows 10.) I still like Turbo Tax, and hope this is resolved for 2021.
Date published: 2021-05-17
Rated 5 out of 5 by from Convenient and the team is helpful This was convenient and helpful. The modules were easy to use.
Date published: 2021-05-17
Rated 4 out of 5 by from I like Turbo Tax It does the job. Get rid of the auto save feature!!!!!!! I want to be in control of what gets saved and when.
Date published: 2021-05-17
Rated 5 out of 5 by from Loved Turbo tax First time doing my own taxes, such an easy not stressful process!! I don't think I will ever go back to any other service!
Date published: 2021-05-17
Rated 5 out of 5 by from OLS out, TURBO TAX in!!! This option was so easy. And, since we bought the software, it allowed us to do other family members in home. We tried OLS and it had too many glitches that kept freezing the program. This one went fast, smooth, and easy. AND, the best part was that it saw more money than we knew about for the return which was super helpful.
Date published: 2021-05-17
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 791