TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax very easy Very easy for a simple return. A lot of help and resources.
Date published: 2022-08-26
Rated 5 out of 5 by from Great I had a very great experience when using Turbo Tax
Date published: 2022-08-26
Rated 1 out of 5 by from worst turbo tax since this program was started My husband is an accountant and he does 2 of my customers taxes so up until this year we have put my business, my brother's deluxe and home and business, You can not put all three on computer now. I had to take my business turbo tax off and they assured me that even though I was taking off the program my files and MY COMPLETED file was saved. When installed the program on my portable computer my tax files were corrupted, and I had to redo all my file. All I get on these program now are advertising for new products and I have the products already and it locks the screen so you can't get out of the advertising without a chat. Please go back to original for loyal intuit supporters
Date published: 2022-08-26
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used the individual product for many years and the partnership file for two. Turbo tax simplifies the code as well as anyone.
Date published: 2022-08-26
Rated 5 out of 5 by from quick and easy, helped us get our taxes right! I appreciated the live support and expert knowledge. Our taxes had become more complicated so I wasn't fully prepared to use turbo tax on my own. Having an expert handle the prep made it so easy! Thank you so much!
Date published: 2022-08-26
Rated 4 out of 5 by from Good! I loved working with Jennifer, was not a fan of the 2 previous people I was assigned.
Date published: 2022-08-26
Rated 4 out of 5 by from Efficiency and Reassurance Costs I really like the fluidity of this product. It walked me through step by step what I needed to do to make it to the finish line. I remember when Turbo Tax truly used to be free. However, over the years, I have seen major improvement in the process, so I'm okay with paying the extra money for the different products. I trade Bitcoin, so I had to get the Premier. That was a bummer, but it gives me reassurance that I didn't miss anything. I also purchased the MAX and Will Builder. The MAX is to give me peace of mind for the next year. The identity theft protection is what really sold me. I'm hoping the WillBuilder is just as easy and there aren't any excessive hidden fees once I utilize it. I have MS and have to plan for the possibility that I might not be around as long as I thought when I was healthy. The only feedback I have is the school district section and the RITA section for the city tax. Those were the most difficult to navigate with the fewest resources. I had to rely on google to figure out what I was doing and I still don't know if I did it right. Thankfully, I have the MAX subscription and will be protected if I get audited. All in all, it's a great product and worth the money. It takes a little extra time and work, but I spent half the money I did at H&R Block the one year that I decided to let them do it instead of Turbo Tax. Plus, I got several other products with it!
Date published: 2022-08-26
Rated 3 out of 5 by from Always a chore Some parts are frustrating; K-1s are always a problem.
Date published: 2022-08-26
Rated 5 out of 5 by from Easy Really easy to use.I really like the software. its
Date published: 2022-08-26
Rated 5 out of 5 by from easy It was very easy for mr to put my numbers in and navigate through the website
Date published: 2022-08-26
All TurboTax® Offerings Reviews - Page 80
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax very easy Very easy for a simple return. A lot of help and resources.
Date published: 2022-08-26
Rated 5 out of 5 by from Great I had a very great experience when using Turbo Tax
Date published: 2022-08-26
Rated 1 out of 5 by from worst turbo tax since this program was started My husband is an accountant and he does 2 of my customers taxes so up until this year we have put my business, my brother's deluxe and home and business, You can not put all three on computer now. I had to take my business turbo tax off and they assured me that even though I was taking off the program my files and MY COMPLETED file was saved. When installed the program on my portable computer my tax files were corrupted, and I had to redo all my file. All I get on these program now are advertising for new products and I have the products already and it locks the screen so you can't get out of the advertising without a chat. Please go back to original for loyal intuit supporters
Date published: 2022-08-26
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used the individual product for many years and the partnership file for two. Turbo tax simplifies the code as well as anyone.
Date published: 2022-08-26
Rated 5 out of 5 by from quick and easy, helped us get our taxes right! I appreciated the live support and expert knowledge. Our taxes had become more complicated so I wasn't fully prepared to use turbo tax on my own. Having an expert handle the prep made it so easy! Thank you so much!
Date published: 2022-08-26
Rated 4 out of 5 by from Good! I loved working with Jennifer, was not a fan of the 2 previous people I was assigned.
Date published: 2022-08-26
Rated 4 out of 5 by from Efficiency and Reassurance Costs I really like the fluidity of this product. It walked me through step by step what I needed to do to make it to the finish line. I remember when Turbo Tax truly used to be free. However, over the years, I have seen major improvement in the process, so I'm okay with paying the extra money for the different products. I trade Bitcoin, so I had to get the Premier. That was a bummer, but it gives me reassurance that I didn't miss anything. I also purchased the MAX and Will Builder. The MAX is to give me peace of mind for the next year. The identity theft protection is what really sold me. I'm hoping the WillBuilder is just as easy and there aren't any excessive hidden fees once I utilize it. I have MS and have to plan for the possibility that I might not be around as long as I thought when I was healthy. The only feedback I have is the school district section and the RITA section for the city tax. Those were the most difficult to navigate with the fewest resources. I had to rely on google to figure out what I was doing and I still don't know if I did it right. Thankfully, I have the MAX subscription and will be protected if I get audited. All in all, it's a great product and worth the money. It takes a little extra time and work, but I spent half the money I did at H&R Block the one year that I decided to let them do it instead of Turbo Tax. Plus, I got several other products with it!
Date published: 2022-08-26
Rated 3 out of 5 by from Always a chore Some parts are frustrating; K-1s are always a problem.
Date published: 2022-08-26
Rated 5 out of 5 by from Easy Really easy to use.I really like the software. its
Date published: 2022-08-26
Rated 5 out of 5 by from easy It was very easy for mr to put my numbers in and navigate through the website
Date published: 2022-08-26
All TurboTax® Offerings Reviews - Page 80