TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from great!!! Turbo Tax is a great tool in filing our taxes. It makes my life easier.
Date published: 2021-10-13
Rated 1 out of 5 by from Too many frustrating questions Too many frustrating questions to answer to get the number I already know need to be on the forms to appear on the forms. Multiple customer service reps and tax experts could not help. Took 5x longer to do my taxes than paper.
Date published: 2021-10-13
Rated 5 out of 5 by from Great! Barbara was awesome! Got my issue resolved quickly!
Date published: 2021-10-13
Rated 5 out of 5 by from Was a good experiance Person who help me was very efficient . Very Courteous.
Date published: 2021-10-13
Rated 1 out of 5 by from If you have complicated taxes, TurboTax isnt best We used TurboTax Self Employed and it didn't account for every situation. There were a number of areas where we couldn't enter information we had and/or the questions were unclear or misleading. We wasted a ton of time due to this and other glitches (software taking us in circles without explaining what was missing). Called customer service, they were no help. Much more interested in transferring the call or upselling you. We finally got through it thanks to hours of Google searching for answers to our questions. Another disturbing discovery was that all of our past years 1040's TurboTax stored had incorrect numbers on them. We brought this to their attention, still weren't super helpful. After this experience I wouldn't really trust TurboTax unless the taxes are simple.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to input taxes Easy to use. Logically sound in a linear manner. Enjoy the colors and animations
Date published: 2021-10-13
Rated 1 out of 5 by from sucks forces you to give a review... and is not registering the review
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience. I appreciate the detailed guide in preparing my taxes. I highly recommend Turbo Tax to all my friends and family members.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to use Great tool. Was easy to file federal and state taxes
Date published: 2021-10-13
Rated 5 out of 5 by from Like clockwork Very easy, very fast, and worth it! Highly recommend and will use next year.
Date published: 2021-10-13
All TurboTax® Offerings Reviews - Page 80
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great!!! Turbo Tax is a great tool in filing our taxes. It makes my life easier.
Date published: 2021-10-13
Rated 1 out of 5 by from Too many frustrating questions Too many frustrating questions to answer to get the number I already know need to be on the forms to appear on the forms. Multiple customer service reps and tax experts could not help. Took 5x longer to do my taxes than paper.
Date published: 2021-10-13
Rated 5 out of 5 by from Great! Barbara was awesome! Got my issue resolved quickly!
Date published: 2021-10-13
Rated 5 out of 5 by from Was a good experiance Person who help me was very efficient . Very Courteous.
Date published: 2021-10-13
Rated 1 out of 5 by from If you have complicated taxes, TurboTax isnt best We used TurboTax Self Employed and it didn't account for every situation. There were a number of areas where we couldn't enter information we had and/or the questions were unclear or misleading. We wasted a ton of time due to this and other glitches (software taking us in circles without explaining what was missing). Called customer service, they were no help. Much more interested in transferring the call or upselling you. We finally got through it thanks to hours of Google searching for answers to our questions. Another disturbing discovery was that all of our past years 1040's TurboTax stored had incorrect numbers on them. We brought this to their attention, still weren't super helpful. After this experience I wouldn't really trust TurboTax unless the taxes are simple.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to input taxes Easy to use. Logically sound in a linear manner. Enjoy the colors and animations
Date published: 2021-10-13
Rated 1 out of 5 by from sucks forces you to give a review... and is not registering the review
Date published: 2021-10-13
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience. I appreciate the detailed guide in preparing my taxes. I highly recommend Turbo Tax to all my friends and family members.
Date published: 2021-10-13
Rated 5 out of 5 by from Easy to use Great tool. Was easy to file federal and state taxes
Date published: 2021-10-13
Rated 5 out of 5 by from Like clockwork Very easy, very fast, and worth it! Highly recommend and will use next year.
Date published: 2021-10-13
All TurboTax® Offerings Reviews - Page 80